Aramark Uniform Service — contract cancellation and unfair business practices
This is the sleaziest company I have ever dealt with! Per the Aramark contract, we provided +60 advance written notice to cancel services. When I contacted them to pick up the old uniforms, the District Manager (in a smug tone) told me the contract automatically renewed. I explained a letter had been sent - fortunately - certified mail and I had proof. He just said he didn't get it. A few days later, the driver picked up the uniforms and then hit us with a $3, 000 bill for uniforms "beyond repair." I called Aramark again and said we paid an additional amount for their "Easy Care" program - which guarantees uniforms deemed unrepairable are replaced free of charge. I was told, by the District Manager the "Easy Care" program didn't apply once the contract was cancelled! I am now waiting to battle it out with their legal department. Do NOT use this company.