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My Name is JoAnn Waters, I was a patient at Emory university Hopital on June17th-the 21th, I was sent home on Oxygen. Apria came to my hospital room and provided several tanks for me to take home and I was told someone would come out to my resident to set up supplies. I was discharged on June 21st. every day that I been home, I have had to call APRIA to get assistance. I have had to call the social worker at Emory on several occasions to get the correct orders. On June 27th, 2023, Dr. Krawkro called me personally and stated that he had sent orders for me to have portable shoulder carry oxygen for me when I go out, because those tanks are to heavy for me because I have an SUV and it hard to get the tanks in the truck. Today I spoke with a young man in the MACON, GA office, his name is David, He is the rudest person. I have called the office almost everyday and he keeps givng me the run-a-round. The social worker told me today and on the 27th that she faxed over orders to the Macon office and each time I call David says I don't have. So my daughter called and spoke with David today and he tried to tell her that I didn;t need the portable and that he was going to call the Dr, and tell them what I need. I am so frustrated and When I asked him for the Cooparate number he said,"we don't have a cooperate office. I would to speak with someone In Administration My number [protected]
