CB Medical Facilities and Services Apria Healthcare Group Complaints #2-21

Apria Healthcare Group Reviews and Complaints

Apria Healthcare Group review: Deliver the patient’s equipment so that he can discharge safely to home with the necessary items that his insurance is paying you for.

Andrea Tripp of Austin, US

Aug 22, 2023 11:39 am UTC

Verified customer

The Spring Texas location has got to be the worst DME company I ever have to deal with. They are selective about which patients equipment they will deliver to the hospital, some patients they require to drive to their location and pick up their equipment instead of delivering it to the patient in the hospital so that they can safely discharge to home. If you have to call the location to inquire about the status of an order you are treated poorly by rude and very ghetto acting individuals such as Shanita. Example: yesterday they came to the hospital 2 times for one patient to deliver items that were ordered, today they report they do not deliver to the hospital and the patient will have to find a way to come and pick up their items after discharge. This particular patient cannot drive and does not live anywhere close to the facility to pick up his equipment and if he did he can’t make it from the car to inside the building to get his equipment since he cannot walk without it. Absolutely disgusting and ridiculous practices here in the Houston area.

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Apria Healthcare Group - illegal practices 1

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Apria Healthcare Group Contacts

Apria Healthcare Group phone numbers

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Customer Service

+1 (877) 265-2426

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CPAP Supplies

+1 (800) 780-1076

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Negative Pressure Wound Therapy

+1 (855) 648-8369

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+1 (866) 689-8098

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Humana Members

+1 (800) 901-3566

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Apria Great Escapes Travel Program

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Apria Healthcare Group emails

contact_us@apria.com

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Support

Apria Healthcare Group address

26220 Enterprise Court Lake Forest, Lake Forest, California, 92630, United States

Apria Healthcare Group social media
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