The complaint has been investigated and
resolved to the customer's satisfactionResolved Apria Healthcare — improper billing and insurance fraud
resolved to the customer's satisfaction
Tries to charge my insurance on multiple occasions for the same item. 10 months after I made my last payment to own my CPAP machine. They send me a bill. They stated that my insurance just now processed the claim as a matter of fact the last claim processed was in February of 2016 and I paid the remaining balance. My insurance states that Apria has tried to charge them on multiple occasions for the CPAP machine they just change the coding to make it seem like it's something different. I had to close my credit card because Apria was charging various amounts of money to my card weekly with no authorization. I close this account 10 months ago and I'm receiving a bill again no one wants to explain anything they just keep stating the insurance processed the claim and this is what is due.
The complaint has been investigated and resolved to the customer's satisfaction.