CB Medical Facilities and Services Apria Healthcare Group Complaints #2-21

Apria Healthcare Group Reviews and Complaints

Apria Healthcare Group review: Overbilled for coinsurance on pap device due to contract issue with humana

LeslieSLC of US

Sep 24, 2026 1:48 pm UTC

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Have been renting PAP machine since 9/29/25, under Humana MA plan. Beginning 4/29/26, the monthly coinsurance amount jumped from $29.25 to $97.51! After numerous phone calls to both Apria & Humana, best info I could get was some necessary contract details needed to be completed, and STILL has not. My last of 13 required payments is due this week, and I can be rid of this headache. Cannot get a call back from the specific people involved, get some truth, and a resolution. Ridiculous.

Claimed loss: Six months of coinsurance over charges ($585.06) versus the correct amount ($175.50).

Desired outcome: Fix your contacts, or NOT, but correct my final billing to $175.50, at which point I own PAP device, and you can be done with me.

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Apria Healthcare Group Contacts

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Apria Healthcare Group emails

contact_us@apria.com

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Support

Apria Healthcare Group address

26220 Enterprise Court Lake Forest, Lake Forest, California, 92630, United States

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