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Angelbare Permanent Cosmetics

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Angelbare Permanent Cosmetics Customer Service Contacts

267 Washington Street (Route 16)
Wellesley Hills, Massachusetts
United States - 2481

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Angelbare Permanent Cosmetics Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Angelbare Permanent Cosmeticsawful work ,unprofessionalism

SHALA WHITMORE tattoed my eyebrows last year and IT WAS THE WORST EXPERIENCE OF MY LIFE .
CHEAP PRODUCTS, NEVER ON TIME, UNSANITARITY AND POOR CUSTOMER SERVICE!!!
and because of her awful work i did the laser removal several times, and then retattoed at another great place.so these stupid eyebrows cost me like 3000$ and what really surprised me is that she got the guts to go and submit a complain against me just because i wrote my experience on her website and all what i said was 100% the truth and everything she said was an absolute big lie, trying to cover up her huge mistake instead of being professional and apologize to me .
i believe that i have absolutely the right to share my story and if she didnt have anything to hide she wouldn't ve deleted my review and comments ..good luck shahla i hope you learned you lesson and try to better your work and self and then ur reputation :)

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    • Ma
      Maria Pougaridis Oct 22, 2018
      This comment was posted by
      a verified customer
      Verified customer

      Shalla...is the biggest liar I have met in my life! I will be posting my experience with her on Yelp soon. Last year I signed up with her for her apprenticeship program, she said she could start right away and demanded all the money up front . I gave her my 7000 thousand dollers for the program, one week later she told me she had to leave the country to go to Iran but she would be back in a week...lie..lie..lie! she was gone for almost 2 months. She knew she was going away and never told me up front. I didn't want to start any problems, and I just wanted to finish the program with her because by the time i would hire a lawyer and take her to court I would lose my money, so I went along with her. Two weeks in she told me that was all the time that she was going to give me (40 hours on a 200 hour apprenticeship ) . She offered to give me a certificate and keep my money that I paid her for 200 hours. I lost it and demanded my money back or my hours . She acted like a crazy women (she is) and started screaming at me "I don't give a [email protected]#$ about your money" . That is exactly what this witch said to me. I walked out and found out that she never submited my paper work with the Wellesley health department, so took her to court and got 5000 dollers.back. Her son Andrew is also a scumbag there in on it together ...they even forged a document saying that I signed it when I never did. They also hired the dumbest lawyer I ever met, it was really comical . These two are disgusting human beings...their the scum of the earth !

      0 Votes
    • Th
      The Naked Wrist Apr 22, 2012

      All she cares about is $$$$ . She's working on me and trying to sell me this and that! Horrible experience all around, still after 3 appointments, my eyebrows still aren't right and she said that every session from here on in is $50.00. She doesn't listen to you and does whatever she wants. I don't care if it takes 12 visits-for $450.00 eyebrows, they should be free of charge until they are right and the customer is happy. I will tell everyone I know about this and in the mean time I have to hunt down someone to fix them and pay them too!!!

      0 Votes
    • Yu
      yungcheng Feb 29, 2012

      I totally agree with you. I had an awful experience when I went to that place 3 years ago when she was still in Newton. She stated on the website that she would offer a consultation but she did not, she simply drew on my eyebrows and decided the color brown for me, when i told her it was too dark for me, she said it would become lighter later on. She drew on my eyebrows, they did look even when she drew on them, however, when i got off the treatment chair, my eyebrows were uneven, the shapes were awful. During the process, she would get up and answer the phone then came back again, and she was so rough on me, it hurt so much that I had tears in my eyes. When I got home and took my sunglasses off, my boyfriend was in shock, he asked me what have you done to yourself, what to do now because you look awful. A week went by, the color was still the same, i started to panic, and 10 out of 10 people who saw my brows asked me are you sure you are going back for the second treatment because they look pretty bad. When i tried to talk about it with her, she turned into this horrible and angry person, she told me, I've heard you talking poorly about me with others, I am going to have my lawyer sue you. Is that really a way to treat your customer? I paid extra out of my pocket to fix my brows at other place, she told me the hair line stroke was all wrong, so she had to cover them up, and she used laser to get rid of the extra sticking out parts, it took me 2 month to get a normal set of brows back. I totally AGREE with you. AWFUL PLACE AWFUL SERVICE. SHE HAS NO RESPECT TOWARDS CUSTOMERS.

      0 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Angelbare Permanent CosmeticsRefuting Complaint

    This is my response to my client, Elise Succar, and her inaccurate and libelous comments. I want to first thank Phyllis who was here for a touchup from her treatment in 2007. She said that when searching online for my new location, she found a terrible review. She stated that this was very unusual as she is familiar with my great work and happy attitude. After looking at the review, I need to defend myself from Elise Succar’s erroneous comments. I have been in this business for the past 12 years. I specialize in eyebrows and have been teaching permanent cosmetics for the past 7 years. I have worked on more than 2000 faces. Whenever I have a new client I always begin by demonstrating the best shape and eyebrow color to matches their face. When I give them my recommendation, it is always up to the client to decide whether to take my advice or keep their current shape. Occasionally, if I see that the shape is not right for the face, I do not touch them and ask them to go to someone else. I am proud of what I do! I do this day in day out and I thank all of my clients who have supported me over the past 12 years. In January of 2010, when Elise came in for a consultation, I saw both of her eyebrow tails were in the air as a result of previous work from a different technician. I showed her with a pencil the shape that would best match her face and compliments her look. She gladly followed my advice. I explained that the remains of the previous work on her brows could be removed, but it would take a few sessions. She understood and filled my full page consultation form and release. She paid for the combination treatment of some color removal and some color addition to her eyebrows and left the office very happy. She came back for her second eyebrow session during which I worked on the removal of the disfiguring color again and I finished the added color eyebrow treatment. She came back for her check up and felt that here was still residue from her original, non-Angelbare, work. I used the removal formula without any charge. I am a laser technician, since I know that laser around the eyes is very risky, I never suggest using lasers for eyebrows. Seven months later Elise came in for a touch up and I saw that the color from half of the eyebrows was gone. When I asked her what happened, she stated that she had used laser treatment to remove the original tattoo that was left over. I explained that now I would have to create her brows all over again, which takes 2 visits to complete. Normally a touchup costs $50, but since she had removed my work with someone else’s laser, off I had to start from scratch to replace what was removed. She had an appointment in the morning which she wanted to reschedule and I accommodated her by fitting her in on my lunch time. I put her under the numbing as I was working on another client to prepare her for her session. I explained to her that since I needed to do her eyebrows all over again that it needed 2 visits and would cost more than $50. She got very angry and raised her voice and asked for a discount and I agreed to $100 discount with a total cost of $200 for the new work. She insisted that she was only going to pay $100, got upset, raised her voice and threatened that she would ruin my reputation because she had to spend so much money on her eyebrows. I told her that was not my fault that she had her eyebrows done wrong the first time and was unhappy. It was not my fault that she got a laser treatment done and removed all of my pigment. I told her that I would give her a discount as a favor and she walked out of the door. My secretaries are still employed with my companies and I am very pleased with their work. Elise Succar’s story was false. I am sorry for her and other people who go to places that cost less, but receive body tattoo pigments on their face and do not receive artistic eyebrow shapes. Frequently they have to spend more money in total and their eyebrows will never be the same. So please, anyone who is considering facial permanent cosmetics, make sure to go for a consultation before receiving any treatment anywhere. I will be happy to show my pictures of the many clients who have had a similar need for change and I have helped them correct their shape and color.


    Thank you
    Shahla

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      • El
        Elise S Apr 30, 2011

        you keep removing my commemts because i am writing the truth and you are not ..if you have nothing to hide then why you keep deleting it .anyways am just gona update my comments everyday and if you dont like it you can just remove this nonsense lying of yours .

        0 Votes

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