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TooFaced Reviews 9

2:53 am EDT
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TooFaced Better than Sex Mascara

This is by far the best Mascara invented. Without mascara I appear to not have eyelashes because my eyelash hair is light in color, short and thin. However, after I apply the pink tube (non waterproof) it is like I have full and thick lashes. Washes off easily with soap and water or eye makeup remover.

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1:32 am EDT
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TooFaced Recommend for everyone

I am a professional make-up artist, and I have a huge amount of products in my make up bags, so I can make the overview on what products are good and what are not, so too faced is really good brand, foundation is smooth and coverable with bright finish, mascara also very good, very dark and has the good brush

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1:28 am EDT
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TooFaced Love all of the products I've brought from Too Faced

I feel so bad reading all of these negative reviews from people who didn't receive their beauty products or just had a plain negative experience. For me, everything arrived perfectly with extremely fast shipping! I will surely be ordering again and I hope things start to straighten up for other people so everyone can have a good experience, not just a few!
Thank you!

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  1. Pros
    1. High-quality, long-lasting makeup
    2. Cruelty-free and vegan options
    3. Innovative product formulations
    4. Trendsetting cosmetic collections
    5. Attractive, playful packaging design
  1. Cons
    1. Limited product diversity compared to rivals.
    2. Higher price point than drugstore brands.
    3. Potential for formula inconsistency.
    4. Less focus on skincare products.
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TooFaced Love this brand, palettess are awesome!

If you want to buy an eyeshadow palette, but do not know which one to buy, because there is such one which is quite difficult to work with such as Huda Beauty and Anastasia (both of them I like too, but they are more for a professional makeup artist), but all palettes by Too Faced are quite easy in use even for the beginners. Very pigmented, lovely shadows, a lot of colors and moreover a lot of different types of palettes which can be good as for blonde girls and for brunettes,
My favourites are Chocolate Bar, Pretty Rich, the Natural Nudes and of course natural matter.

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TooFaced Complaints 5

5:05 pm EST
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TooFaced toofaced lip injection,

I purchased this item at Christmas time and I used it today 2/22/2022, as soon as I put it on my lips and my skin started burning. I then looked in the mirror and my whole face has a red rash all over it. It is very painful and uncomfortable. I would like my money back. contact me by email [protected]

Desired outcome: Please refund.

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9:38 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Just finally used a Christmas gift I received, their famous mascara. Initially the product was fine but immediately my eyes began to itch and later on burn. I proceeded to take the mascara off, but on the right eye, it was already to late. Three days later, my eye is still swollen shut, very red, puffy, and overly itchy. I have now previously read review...

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10:15 pm EDT

TooFaced too faced peach palette and too faced peach blush

I have purchased very many too faced items and I'm in love with your formula and how amazing your products are. However, I need to address your choice of packaging on the too faced peach pallet and the peach blush. I have exchanged several only to find a new one with the same problem. It always has 1 side that doesn't close all the way. When paying a large penny for your merchandise it needs to get able to close properly for sanitation and longevity of the makeup. What are you able to do to resolve this issue I'm having? Thanks
Melissa Meyer

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Is TooFaced Legit?

TooFaced earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TooFaced to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TooFaced is known for their high standards and safety. If you're thinking about dealing with TooFaced, it's wise to check how they handle complaints.

We found clear and detailed contact information for TooFaced. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

TooFaced has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

TooFaced has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. you are considering visiting, which is associated with TooFaced, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

TooFaced website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to TooFaced. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
6:05 pm EST
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TooFaced many

I had emailed too faced twice in the last week with no response on a item my little girl bought me. When I had gotten it the palette had been damaged the case was broken and so we're the eyeshadows. My little girl is bought this with her own money that she had saved . Please explain to me how that is our fault your product was damaged do the right thing and either refund me or send me a new one. I can definitely give you a bad rap. Funny thing yall are in Cali right were I grew up well San Clemente and you wonder why people say the things they do about us Californians. So be the better man since you make tons of money and at least respond to my email. Never had I ever had a problem with urban decay what's so ever. I look forward to hearing from your company soon. Very soon.

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3:37 am EDT

TooFaced wrong order

This was my first experience with TooFaced company. I actually never heard anything about them and accidentally found their website. They had many interesting beauty products which I really wanted to try so I ordered some. Even though they promised quick delivery it took a long time to get my order. TooFaced customer service was no help and was not able to tell the exact delivery date.
When I received the package and opened I was chocked to find out that it was not my order. I contacted customer service and said that I received an incorrect and yet to receive a reply.

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About TooFaced

Screenshot TooFaced
TooFaced is a cosmetic brand offering a variety of makeup products. They specialize in eye, face, and lip cosmetics, as well as skincare essentials. Their product line includes foundations, eyeshadows, mascaras, and lipsticks, among others. TooFaced is known for its playful packaging and product names.
How to file a complaint about TooFaced?

Here is a guide on how to file a complaint against Too Faced on on

1. Log in or create an account:
- Start by logging into your account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Too Faced in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Too Faced. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on

Ensure to follow these steps to effectively file a complaint against Too Faced on

Overview of TooFaced complaint handling

TooFaced reviews first appeared on Complaints Board on Aug 30, 2016. The latest review Better than Sex Mascara was posted on Mar 26, 2024. TooFaced has an average consumer rating of 1 stars from 9 reviews. TooFaced has resolved 0 complaints.
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  1. TooFaced Contacts

  2. TooFaced phone numbers
    +1 (855) 866-3223
    +1 (855) 866-3223
    Click up if you have successfully reached TooFaced by calling +1 (855) 866-3223 phone number 0 0 users reported that they have successfully reached TooFaced by calling +1 (855) 866-3223 phone number Click down if you have unsuccessfully reached TooFaced by calling +1 (855) 866-3223 phone number 0 0 users reported that they have UNsuccessfully reached TooFaced by calling +1 (855) 866-3223 phone number
  3. TooFaced emails
  4. TooFaced address
    17595 Harvard, Suite C-503, Irvine, California, 92614, United States
  5. TooFaced social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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