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Anantara Hotels, Resorts & Spas

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Anantara Hotels, Resorts & Spas Customer Service Contacts

+66 23 659 110 (Head Office)
+855 63 966 788 (Cambodia, Angkor Resort)
+86 691 893 6666 (China, Xishuangbanna Resort)
+86 851 823 88888 (China, Guiyang Resort)
+86 898 8888 5088 (China, Sanya Resort)
+62 361 764 262 (Indonesia, Legian Bali)
+62 361 737 773 (Indonesia, Seminyak Bali Resort)
+62 361 895 7555 (Indonesia, Uluwatu Bali Resort)
+960 664 4100 (Maldives, Veli Maldives Resort)
+960 660 1020 (Maldives, Kihavah Maldives Villas)
+960 664 4105 (Maldives, Naladhu Private Island Maldives)
+960 664 4111 (Maldives, Niyama Private Islands Maldives)
+258 843 046 670 (Mozambique, Bazaruto Island Resort)
+258 25 070 002 (Mozambique, Medjumbe Island Resort)
+968 25 218 000 (Oman, Al Jabal Al Akhdar Resort)
+968 23 228 222 (Oman, Al Baleed Resort Salalah)
+351 289 317 000 (Portugal, Vilamoura Algarve Resort)
+974 40 405 050 (Qatar, Banana Island Resort Doha)
+94 342 220 222 (Sri Lanka, Kalutara Resort)
+94 477 670 700 (Sri Lanka, Peace Haven Tangalle Resort)
+66 24 760 022 (Thailand, Riverside Bangkok Resort)
+66 22 646 464 (Thailand, Baan Rajprasong Bangkok Serviced Suites)
+66 77 956 660 (Thailand, Rasananda Koh Phangan Villas)
+66 77 428 300 (Thailand, Bophut Koh Samui Resort)
+66 53 784 084 (Thailand, Golden Triangle Elephant Camp & Resort)
+66 22 109 000 (Thailand, Sathorn Bangkok Hotel)
+66 76 336 100 (Thailand, Mai Khao Phuket Villas)
+66 21 268 866 (Thailand, Siam Bangkok Hotel)
+66 53 253 333 (Thailand, Chiang Mai Serviced Suites)
+66 76 337 200 (Thailand, Vacation Club Mai Khao Phuket)
+66 32 520 250 (Thailand, Hua Hin Resort)
+66 76 317 200 (Thailand, Layan Residences)
+66 77 960 333 (Thailand, Lawana Koh Samui Resort)
+971 28 862 088 (UAE, Qasr Al Sarab Desert Resort)
+971 28 014 300 (UAE, Sir Bani Yas Island Al Sahel Villa Resort)
+971 28 014 200 (UAE, Sir Bani Yas Island Al Yamm Villa Resort)
+971 28 015 400 (UAE, Desert Islands Resort & Spa)
+971 45 678 888 (UAE, Anantara The Palm Dubai Resort)
+971 26 561 000 (UAE, Eastern Mangroves Hotel & Spa)
+84 235 391 4555 (Vietnam, Hoi An Resort)
+84 256 3840 077 (Vietnam, Anantara Quy Nhon Villas)
+84 252 374 1888 (Vietnam, Anantara Mui Ne Resort)
+260 213 321 122 (Zambia, The Royal Livingstone Victoria Falls)
18th Floor, Berli Jucker House, 99 Soi Rubia, Sukhumvit 42 Road
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Use this comments board to leave complaints and reviews about Anantara Hotels, Resorts & Spas. Discuss the issues you have had with Anantara Hotels, Resorts & Spas and work with their customer service team to find a resolution.

Complaints & Reviews

Anantara Vacation ClubAnantara Vacation Club Member

We and my wife signed up on 2018. Valid till 2045. We found that the interest of the installment is so high and the annual fee doesnt worth paying. They given free interest for the first 12month installment and we realized its high 12 months later. We havent book use the service from day 1 until now 2021.

We would like to request cancelation could you advice?

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    Apr 03, 2020

    Anantara Hotels, Resorts & Spas — Membership cancellation due to health concerns

    Please someone help on this matter where I have requested Anantara Vacation club team to cancel my membership...

    Oct 01, 2019

    Anantara Bophut Koh Samui Resort: Booking Confirmation #11344051 — reservation dept.

    Yesterday, I placed a booking via the official website for a room on the 12 - 15th dec. We are travelling to...

    May 21, 2019

    Anantara Vacation Club — vacation club membership

    On honeymoon last year, my husband and I signed up to the Anantara vacation club membership group. About a...

    May 09, 2019

    Anantara Hotels, Resorts & Spas — returning of undue euro 5.977,62

    Good evening, i made a booking at anantara veli (that i cancelled 3 days later) at the beginning of january...

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    Apr 13, 2019

    Anantara Hotels, Resorts & Spas — club membership

    We wanted to cancel our membership, we are members since june 2017 and now we are in a bad financial...

    Mar 27, 2019

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Anantara Hotels, Resorts & Spas — hotel and services provided

    Dear Sir/Madam, we booked a non-refundable 3 nights stay at this hotel thru their own website but there wa...

    Anantara Hotels, Resorts & Spasvacation club

    Sounds like I'm in same boat. Signed up in Phuket about 3 weeks Ago. We are traveling to a few countries so to save luggage space we sent a big box of stuff to my wife's sister in Jakarta (we live in USA) Including the contract. Finally got our website login and started to see some red flags. After a couple email exchanges I grew a bit more suspicious so started checking internet complaints. I want to cancel. We paid $1, 297 down and payments for 6 years. The salesperson was nice and even took us out to dinner and arranged for our taxi to airport. I have not notified them I wish to cancel as we are still traveling and won't be home until April 1. Sounds like it is going to be a high fight. Anyone successful getting deposit back. We've also made one monthly payment of $369. Thanks

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      • Ph
        Phils123 Apr 13, 2019
        This comment was posted by
        a verified customer
        Verified customer

        Hi, were you able to cancel? We are in the same situation. We will be really thankful if you can tell us how you cancelled. Thank you so much

        0 Votes

      Anantara Hotels, Resorts & Spas — cost of product versus the value received

      We bought a membership from them and found that it was cheaper to rent thier units than buy points. We wanted...

      Anantara Vacation Club — Misleading information

      11 April 2015, my wife and I arrived in Phuket, Thailand and were approached by a salesperson telling u...


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