Menu
CB Mortgage Companies America's Servicing Company [ASC] 10647 Halbrent Avenue, Los Angeles, CA, 91345, US
America's Servicing Company [ASC] company logo
America's Servicing Company [ASC]
reviews & complaints
America's Servicing Company [ASC] company logo

America's Servicing Company [ASC]

10647 Halbrent Avenue, Los Angeles, CA, 91345, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
J
2:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

America's Servicing Company [ASC] - Misleading Information and adverse credit reporting

I recently modified my mortgage with ASC, during the time they were reviewing the loan mod. I made all payments as described in our agreement. The new contract clearly states that my 2-1-09 payment was moved to 6-1-09. I was informed no payment was due until 6-1-09. They have since been reporting the 2-1-09 payment as delinquent, first a 30 day late on my report and now a 60 day late. When I asked about making payments they told me they would hold any payments in suspension pending the outcome of the modification agreement. By their own words they told me they would not apply these payments. As a result I could not have made any payment at the time they are reporting me delinquent. Now my credit is ruined, all my credit card companies have now either lowered my limits or canceled my cards altogether. I have suffered irreparable damage as a result of their actions. When I finally got a response they told me that I was responsible to make my payments anyway. This was impossible because they held payment in suspension. Since I signed the new agreement almost a month ago, I have heard nothing from them.

Read full review of America's Servicing Company [ASC]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.