Menu
Write a review
File a complaint
American Signature Furniture

American Signature Furniture review: Customer service

D
Author of the review
9:11 pm UTC

I was shopping at your Brandon Florida store and purchased a 1500 sectional. I paid for the furniture only to check the receipt soon afterwards and find several charges on the sectional were added. a total of 329.00 for ins and delivery that I said NO to the scratch tear warranty and sales said to front door delivery was not charged. This was intentional and as to the delivery date sales said it was going to be shipped out of the warehouse. Delivery date 12-15 that's not the warehouse. I was misled, lied to and almost taken advantage of. I will never shop there again, and I will let everyone that I know what down and dirty tricks were played by the salesperson in charge. I have lived in Brandon/Valrico area for 45 years and know lots of people. This is how you operate? what a terrible experience and waste of my time. Next time maybe you need a smarter sales manager to pull this on people. The manager never said sorry or anything. I will let people know what happened. Is ASF that bad of shape to implement such borderline criminal sales tactics? if not you need to check your salespeople in Brandon. A Spanish woman late 20's early 30's the one I speak of in charge of the final paperwork, she is a con person period. Good luck

Desired outcome: Up to you I am never shopping theere again

Update by David H
Nov 27, 2022 9:16 pm UTC

Almost taken advantage of. I will never shop there again. Too much to type and that should say it all

0 comments
Add a comment

More American Signature Furniture reviews & complaints

American Signature Furniture - overpriced and bad quality furniture! 114
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Signature Furniture - discounted furniture
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Signature Furniture - king size mattress 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Signature Furniture - poor quality and workmanship 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Signature Furniture - crap sofa and sales person
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Signature Furniture - damaged furniture/ poorly constructed furniture. poor customer service. poor delivery practices.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all American Signature Furniture reviews and complaints
  1. American Signature Furniture Contacts

  2. American Signature Furniture phone numbers
    Click up if you have successfully reached American Signature Furniture by calling +1 (888) 751-8553 phone number 0 0 users reported that they have successfully reached American Signature Furniture by calling +1 (888) 751-8553 phone number Click down if you have unsuccessfully reached American Signature Furniture by calling +1 (888) 751-8553 phone number 0 0 users reported that they have UNsuccessfully reached American Signature Furniture by calling +1 (888) 751-8553 phone number
    Customer Service
    Click up if you have successfully reached American Signature Furniture by calling +1 (813) 769-0700 phone number 0 0 users reported that they have successfully reached American Signature Furniture by calling +1 (813) 769-0700 phone number Click down if you have unsuccessfully reached American Signature Furniture by calling +1 (813) 769-0700 phone number 0 0 users reported that they have UNsuccessfully reached American Signature Furniture by calling +1 (813) 769-0700 phone number
    American Signature Furniture
    Click up if you have successfully reached American Signature Furniture by calling +1 (636) 397-9002 phone number 0 0 users reported that they have successfully reached American Signature Furniture by calling +1 (636) 397-9002 phone number Click down if you have unsuccessfully reached American Signature Furniture by calling +1 (636) 397-9002 phone number 0 0 users reported that they have UNsuccessfully reached American Signature Furniture by calling +1 (636) 397-9002 phone number
    Value City Furniture
    More phone numbers
  3. American Signature Furniture emails
  4. American Signature Furniture address
    4300 E 5th Ave., Columbus, Ohio, 43219, United States
  5. American Signature Furniture social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 13, 2026
  7. View all American Signature Furniture contacts
American Signature Furniture Category
American Signature Furniture is ranked 72 among 291 companies in the Furniture Stores category