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American Home Shield [AHS]
American Home Shield [AHS] Customer Service Phone, Email, Contacts

American Home Shield [AHS]
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1.2 1344 Reviews

American Home Shield [AHS] Complaints Summary

56 Resolved
1284 Unresolved
Our verdict: If considering services from American Home Shield [AHS] with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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American Home Shield [AHS] reviews & complaints 1344

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Newest American Home Shield [AHS] reviews & complaints

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2:41 pm EDT
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American Home Shield [AHS] Service - Well Pump

Order request submitted Mon 7/25 & it's now Fri 7/29 with no contact from AHS. I have been on the phone with customer service who assured me service would be rendered. My contract # is [protected]. I am on the phone at the moment with AHS for over two hrs being passed from one dept to the next. I need resolution ASAP and for someone to contact me. This is completely unacceptable. AHS was quick to charge me for my renewal but when it's time to address something, they have been an absolute nightmare to deal with.

Desired outcome: I need service to come out and do their job! I asked and paid for a well pump contractor - I just need someone to come and fix it.

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11:46 am EDT

American Home Shield [AHS] Broken Garage Door Springs NOT Covered

Per my contract.

8. GARAGE DOOR OPENERS

COVERED: All components and parts, except:

NOT COVERED: Door or door track assemblies.

Per Garagedoortechsupport.com

What are garage door track assemblies?

With all the different styles and parts that go into garage doors, it’s easy to feel overwhelmed. One of the most important elements of a garage door system are the track assemblies. These guide a section while raising or lowering a garage door. Garage door tracks are on both sides and often referred to as horizontal or vertical tracks. The curved part of the track is referred to as the radius.

Per American Home Shield website.

Remember—although garage door repair and replacement isn’t covered, when your garage door opener isn’t working properly, rely on American Home Shield to get it up and running again. Our trusted network of contractors will have you in and out of your garage again!

Desired outcome: Total cost $515 plus $135 deductible, $650. Local Door guy had quoted me of $369 for two springs. Thanks AHS !

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2:18 pm EDT
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American Home Shield [AHS] ac

Good morning

So yesterday I ad a service call for my ac unit the service tech was very nice and as soon as he touch my board the unit started again great news so the verdict was that the board was bad so far so good where I got really mad is that the company as the board in stock in florida but would be 6 to 8 weeks to be here or I could pay extra 100$and have it here in 48 hours

You no it is not about the 100$ but the principle if you can get it here in 48 hours why not just put it in ups box for 5$and get it here in 3 days I guess its just a excuse to scam another 100$ out off the client terrible business that company should be reported to bbb for bad practice and I wish american homeshield ad rep in us to answer the phone

Thank you fyi iam a foreigner so to off them on the phone makeit impossible thank you

Desired outcome: get the board here in a reasonable time obviously its in stock since they can have it here for extra shipping

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2:12 pm EDT

American Home Shield [AHS] HVAC condenser exterior unit

I initiated this claim 7/2/2022 and as of today 7/26/2022 AHS has yet to receive the condenser unit to replace my irreparable unit. The week of July 4th a Sevier technician arrived at my home (164 McGoey Circle, Conroe TX) and determined the unit could not be repaired and needed to be replaced. I was told by the Sevier tech the unit would probably be replaced the following week (July 11th). On July 15th I called AHS and was told the unit ordered was not the proper unit and another unit was ordered. During this time the internal temp of my home has been 94F since July 1st (two weeks). I asked when the other unit would arrive I was told, "we have no delivery date", by an AHS representative. On July 18th, out of my pocket, Sevier replaced the exterior condenser unit ($3514.00). I called AHS today, July 26th, and was told the unit that was ordered has still not arrived and they have no arrival date. IF I had not replaced the outside unit, it would now be 25 days in a Houston heatwave. The heat wave in Houston over these past few weeks had left my home too hot to live with any degree of comfort and with a small child in my home, was not reasonable. I purchased a home warranty to have protection from issues such as what I have just described. To me repairs need to be timely and reasonable. What I have have had to experience is neither timely nor reasonable. I expect to have the $3514.00 reimbursed to me by AHS as they have failed to provide me reasonable and/or timely service.

Desired outcome: reimbursement of my out-of-pocket expense of $3514.00

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6:34 pm EDT
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American Home Shield [AHS] Heating and Air Conditioning Unit

Contacted AHS in March 2022, service was dispatched to Air 1; technician assessed the issue on 3.11.22; determined a control board replacement was necessary; AHS stated that mentioned part was ordered in March 2022; checked back, stated part was order in May 2022; contacted technician - Air 1 stated part not received - they checked inventory, never received; technician contacted us, stating that they were accused of losing inventory, suggested that we contact AHS directly; AHS stated again that ...there is much more!

Management needs to call asap! It has been 4.5 months and not once has AHS contacted us with an update. Management has not returned calls. We are getting the run around and will be contacting an attorney, simply bc we are not receiving multiple accounts of the situation.

Kimberly Maxwell

209.922.3525

Desired outcome: Fix our HVAC unit asap!

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12:12 pm EDT

American Home Shield [AHS] Plumbing

I received plumbing service in June 2022 for bathroom sinks that were clogged. It took AHS a few days to assign the work. Once they came I told them that all the plumbing for both bathrooms and shower were all connected and that they might need to do the shower as well. Long story short, shower clogged 30 days later, had to pay another fee. Serviced again July 2022.

Desired outcome: Would like second service fee refunded. There should at least be a 60 day warranty since it took 30 days for the clog in the shower.

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9:01 pm EDT

American Home Shield [AHS] Garage door opener coverage contract

I have been at American Home Shield (AHS) for almost 11 years and every year renewing the contract w/o any changes to the contract and coverage items.

I'm very satisfied with AHS services and coverage till last year, this year I renewed the contract as usual, and over the phone, I asked especially for coverage and the customer support person told me that no change in coverage.

A few days ago my garage door was not functioning I was unable to open the garage door and I called the AHS customer support person and they looked at the contract and told me that they can't raise a request as the garage door is not covered under the contract.

I explained my concern as my daughter was sick and would need to take to the hospital for treatment. The customer support person told me he escalating the issue to the team and they will contact me within 24 hrs but no one called from AHS.

I called Door Doctor (local garage door repair shop) and my garage door device was replaced and paid $537.00 from my packet. I requested AHS to refund the amount and they rejected to pay the claim.

They also accepted they missed the garage door opener in the contract and they will add it later.

I need AHS to approve my claims of $527.00 and refund the money that I paid.

The same Door doctor repair shop repaired our garage door a few years ago through AHS that's why I called myself and fixed the issue and claimed for a refund.

You can reach out me at [protected]@gmail.com for further discussion.

Desired outcome: The amount of $537.00 that I have paid for the Garage Door opener needs to be refunded.

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12:45 pm EDT

American Home Shield [AHS] Air Conditioning Repair

July 4th our AC went out and AHS was contacted. The provider the first assigned us would not answer phone. AHS gave us permission to find our own provider since they could not find one. We found a company and paid their service fee out of pocket to get the diagnosis and estimate. That company spent many hours on the phone with the AHS approvals department and at the end of call were told someone would call them back. This company cannot spend the time required to jump through AHS hoops and has declined the job. I called AHS again and asked the referrals department to find a contractor for us. After several more days, no provider could be found again and we are back to square one. AHS just told me today that we will not be reimbursed for the 75 we paid them to find a contractor or the 205 that we paid the contractor that we found and dropped us. I have called numerous times trying to get AHS assistance on this matter. It has been over 100 degrees everyday and we are almost 3 weeks without air conditioning. My husband is a senior citizen and I am disabled. We are on a fixed income. When we find our own provider, we are going to be out of pocket until AHS reimburses us for the repair/replacement of the air conditioning unit. I have asked to speak with referrals and approvals directly and was denied. We need help, now.

Desired outcome: AHS to find a contractor by next week to get our AC repaired or replaced. And reimbursement for what we paid the contractor they scared off.

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11:56 am EDT
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American Home Shield [AHS] Service

I called today and spoke to Tatyna via the 800 number I was asking about a discount I get through my job. She told me she was not able to use the discount "Because" that was it "because" there was no discount on my plan. She had no further explanation and when I asked to speak to a manager, she said she was the one in charge. I asked if I canceled my plan and went through my employer would I get the discount she again told me no. She would not tell me why though. It was very frustrating I have had this for over 6 years and never asked for any discount. I also observed on their web site you can get a discount for Nest and or security system which I have both. She advised those have to be covered (pay more) to obtain the discount MAKES NO SENSE! To say the least I was very pissed off the code for the discount is LIFECARES50 for 50.00 off. What the hell I can't get that after over 6 years with this company and very few callouts I mean she advised me there were no discounts with my plan at all. I asked if I got a new plan and terminated this one would I get a lower costing plan she again advised me no. Very disappointed in the service now and very disappointed in this call over all. Thank you

Wendy Dumont [protected]@comcast.net

Desired outcome: Really want an answer as to "WHY" the discount cannot be applied to my account overall. Also want to know if there is a discount for a Ring camera and a nest already installed in my home?

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5:32 am EDT

American Home Shield [AHS] Unprofessional, irresponsible, inept contractors

American Home Shield (AHS) keeps providing the most unprofessional, inept (not capable), irresponsible, discriminatory, chauvinistic contractors. AHS REFUSES to fix the issues and REFUSES to send out professional, capable, responsible and dependable contractors who can fix home warranty issues. It does this by giving customers the run around with false statements and false promises, keeping customers on the phone for hundreds of hours for months by saying “Sure, no problem, our escalation ‘experts’ will respond” and they NEVER call back. This is one of the WORST companies to deal with. The customer service representatives do not understand and barely speak English which compounds the issues 100 times more because it feels like speaking to the wall where they just repeat a standard phrase without relevance to the actual context. Customer “service” has zero knowledge how to handle issues. The dispatch team that assigns these inappropriate contractors, also has ZERO capability of doing their job. The “supervisors” barely speak English themselves. And the name of the company is “American”? Then hire American speaking customer service who will understand customers. What sort of company cuts corners in every area, gives customers consistent run-around, does NOT provide solutions, takes your money, and then says “Ok, we cannot help you.” This AHS is a SCAM! Stay very far away and never purchase any warranties from this fraudulent business. It will lure customers in with false pretenses, false advertising, steals customers money (thousands of dollars) in advance and then REFUSES to deliver services. One of their “representatives” named Jermilia had the audacity to say: “American Home Shield can do as it pleases whether customers like it or not.” With the customers’ money? Absolutely NOT. That is considered FRAUD. Promising customers a service, taking their money, and then refusing that very promised service is considered by definition a FRAUDULENT activity. There needs to be some sort of a class action law suit in order for this company to start treating its customers correctly. Until then, they will keep mocking its customers and laughing at them for falling prey to their scam and fraud tactics. After 30-60 days of purchasing these contracts, customers are locked in and cannot receive their money back. “Representatives” like Jermilia, Peoria, and many others will stand there literally laughing and telling customers that “nothing can be done to fix the issues created by AHS.” Laughing at the very customers who are paying their salary is a very unwise action. All “customer service” is located offshore why explains the language barrier and which explains why nothing is done to remedy issues. It’s literally like speaking to a wall which has been programmed to say one phrase for every inquiry. One phrase: “We completely understand and someone will call you back in 24-48 hours.” Here is the truth: they don’t understand anything and nobody calls back, ever. Customers call back to follow-up and they receive a standard message: “Because of COVID, we are having difficulties.” When the pandemic was in full blast, they had no issues, took your calls and were responsive. Now that the pandemic is nearly resolved, this company is having issues. Then REFUND your customers the hard earned money that you stole from them and now cannot deliver proper services, AHS. Get it together or get sued.

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4:05 pm EDT

American Home Shield [AHS] American Home shield plumbing none-coverage

Coverage from AHS since 2012. On Friday July 15, 2022, I had a plumber dispatched to my residence for a leaky kitchen faucet; this is the third time in 10 years for the same issue. The contracted reported that the parts from 2007 are probably not in circulation anymore and they would contact me about replacing the whole faucet, however today, I called and was told the warranty company would not pay for the new faucet because it's not covered due to: Not Normal Wear & Tear (Contractor Note) Customers faucet handle is broken due to excessive force causing faucet to leak! WHAT THE FRAGLE ROCK... I am a 62 year old disabled woman, how much force I have. I turn the water on and off... there's no other use for the handle. Never received a call from contractor or company but they want me to approve a $375 fee to replace the faucet whether I buy the faucet or not. What is the warranty contract for if not for this. I am living on a fixed income and pay $75 per month from my veterans disability. This warranty is suppose to be covered. I feel that they are trying to rip me off? They took my service fee of $75 plus my monthly $75 fee taken directly from my deposit. The condo was built in 2007. This month alone I've paid $225 ($75 for leaky shower pipe) in service fees and monthly payment on my contract! I'm still waiting to get a phone call from the company...instead I had to call the contractor who told me that they will NOT be replacing the faucet. A Faucet handle only has one use...you flip it from the left or right, it doesn't take any force at all unless the lever inside has broken off (mechanical failure-normal wear and tear (any damage associated with the regular use of an object).

Desired outcome: Honor my warranty and replace my broken faucet which is totally in-operable!

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8:56 am EDT

American Home Shield [AHS] plumber

the person sent to my home for a toilet repair lied repeatedly throughout his time here said he couldnt do the repair when in fact i have been told by others that he absolutely was responsible and then he broke the brand new toilet so it doesnt flush right now. he didnt put things back the way he found them either really really bad service and i cant get AHS on the phone to let them know

Desired outcome: a refund of my service fee is justified

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11:18 am EDT
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American Home Shield [AHS] Unable to move forward

We have been a member of the service for nearly 5 years and last year we were told that they could not cover a refrigerator that was broken so we had to pay for a new refrigerator that cost us nearly $10,000. This month one of our air conditioning units has something wrong with it and they are saying that it is not covered so we are going to have to pay $2,295 out of pocket. I am not sure what the heck we have them for?

We cannot get an answer from them and pay them $124 per month for this really bad service.

Any suggestions are welcome.

Jim Munson

[protected]

[protected]@gmail.com

Desired outcome: get the air conditioning fixed...

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8:49 am EDT

American Home Shield [AHS] Contractors, customer service, and billlin

The contractors that are assigned are unreliable, I have been charged for contractors that do not show up and can not get my money refunded,

The people answering the phones are no help

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1:01 pm EDT

American Home Shield [AHS] A/C Unit

In April of 2022 I received an email to have our annual service done on our A/C. When I requested the service I received an email that said AHS doesn’t have a company contracted for annual service check up in this area, but if the unit breaks to call AHS and they will have someone come out and fix it, which didn’t make sense to me. So I reached out to a local company. They were offering the same annual service for the same price as AHS. I called them to schedule a service appt, which was Jun 22, 2022. The service tech came out and said the unit was “whistling” and tried to replace the Capacitor. While in the process of trying to take the outer cover off, of the outside unit, wires leading into the unit were not in the correct position and the unit shorted out. The outside unit was unrepairable.

Due to 100 degree weather in Louisiana we decided to have a brand new unit installed the next day, Jun 23, 2022, using the local company. I tried calling AHS on Jun 23rd to explain the situation and to see if we could get some sort of reimbursement for the unit. I was on a call with someone that wouldn’t listen to what I was saying and wouldn’t forward my call to a supervisor. The customer service agent kept telling me I didn’t have an open service request. So I opened a service request on Jun 23. I received the email telling me who the AHS approved company was, called them and asked how long it would take to get a tech out to look at our old system. I was told 7 days, which we could not wait 7 days in 100 degree heat. The local company did install the new A/C unit on June 23. On Jun 24th I called AHS and talked with a different customer service agent. I explained our situation and asked what could be done about getting reimbursed for the new unit. He assured me I would receive a call or email with instructions on how to submit our paperwork. I have not received anything yet. I am still trying to get this resolved. I want to speak with someone about this, via phone or email, that will look into our account and tell us if we can get this resolved.

Desired outcome: Reimbursement for the new A/C Unit.

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12:07 pm EDT

American Home Shield [AHS] A/c repair, incomplete

This has been my worst experience ever with a home warranty company and the company they sent out to look at my A/C. The A/C company told me I needed one part and they were going to submit the request into AHS. TWO WEEKS later, I get a call saying I have to pay over $3800 for a new A/C installation & can’t just have the one part replaced. I asked AHS if I could go through another A/C company since the one they sent out has gave me so many different stories (it went from being a $100 part replacement, to an entire new outside & inside unit / lets be mindful the A/C guy was at my house i more than 5 minutes for a diagnose). AHS refused to have a second opinion and told me my only option was to pay my part of over $3800 for a new unit. So, two months later & here we are, 100 degrees in here in the south & still a broke A/C. AHS doesn’t care about their loyal customers and doesn’t care that their vendors are ripping every one off.

Desired outcome: I would like my A/C fixed. Ive had two other companies come out and confirm it does not need a full replacement. The guy you sent out diagnosed a full replacement by JUST HIS EYES in less than 5 minutes.

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1:42 pm EDT
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American Home Shield [AHS] A/C unit

I turned in a service request to American Home Sheild on 6/2/22 on a A/C unit, they sent me an e-mail telling me that Quality HVAC LLC had been assigned to our request. Quality sent out a technician on 6/4/22 to look at the A/C and he concluded that we needed a new unit and he left, I never heard from him or Quality again. On 6/23/22 was told to contact AHS to discuss my out-of-pocket cost, I told them fine I would take care of it. On 6/23/22 I received a call from quality for $3,783.54 payment of out of pocket I gave them my debit card and they said it didn't go thru, I told her I forgot about the limit and would call my bank and get it raised I did so, and the payment went thru Since I paid the out-of-pocket cost, I have not received any correspondence with Quality at all and I cannot reach them by phone with the number AHS gave me. Tried doing an online search but cannot find them (which is not my job) I have called AHS every day since 6/23/22 and several time before starting on6/6/22. I have been told by so many service reps and several so-called Managers I've been told they will fix this for me and yet I still have no A/C now Quality says they're not going to do the job, and nobody seems to care about my money. IM TIRED OF BEING LIED TOO!

Desired outcome: Before I'm forced to take legal action, I would first like my $3,783.54 back, a new A/C unit and for AHS to pay for the whole thing with NO out-of-pocket expense to me. its 105 to 110 every day and were a senior couple

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10:47 am EDT

American Home Shield [AHS] Wrongful $75 Charge

I have the ShieldPlus plan, and called to schedule service for my rickety paddle fan. I called to be sure I'm covered before I paid the $75. The rep assured me I was and scheduled the service request. The tech came out and put in an order for a new paddle fan, and then HomeShield denied the authorization saying I was not covered for paddle fans but cieling heater fans. I asked for a refund, considering the whole scheduling was a mistake from the HomeShield rep's end and HomeShield refused to refund me, saying because the tech came out I had to pay the $75. Even though it was their misinformation which led me to schedule the service request. Very unfair treatment.

Desired outcome: $75 refund

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4:46 pm EDT

American Home Shield [AHS] Service

I file a claim on May 11, 2022. Today is the 12th July, 2022. I still have no AC.

I paid the contractor $750. I keep being told, I will get a call back; I don't get a callback from the contractor or American Home Shield.

The service is HORRIBLE!

Desired outcome: I want my $750 back. I want my monthly fee I paid AHS back. This is a complete joke.

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2:24 pm EDT
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American Home Shield [AHS] AC

I am caught in the middle of AHS says has not gotten info the contractor and the contractor say AHS has not approved the repair. After many calls still not resolved. 100+ temps. Service requested on 6-17. Have called every day.

I am not pleased at all. AHS has had my service fee of 125 since the middle of June and to add insult to injury my monthly has been debited from my bank account last week. Please advise AHS Legal dept information.

Desired outcome: Fix AC asap

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American Home Shield [AHS] In-depth Review

Overview:

American Home Shield (AHS) is a leading home warranty provider that has been serving customers for several decades. With a rich history and background in the industry, AHS has established itself as a trusted name in home protection. The company's mission is to provide peace of mind to homeowners by offering reliable and comprehensive coverage for their essential home systems and appliances.

Services Offered:

AHS offers a wide range of services to cater to the diverse needs of homeowners. Their plans cover major home systems such as HVAC, electrical, and plumbing, as well as essential appliances like refrigerators, dishwashers, and washing machines. Customers can choose from different coverage options and plans based on their specific requirements. Additionally, AHS provides additional services and add-ons, such as pool and spa coverage, to enhance the level of protection.

Pricing and Plans:

AHS offers a transparent and competitive pricing structure for their home warranty plans. The pricing is based on the chosen coverage options and the level of protection required. Customers can easily compare different plans and their features to find the one that best suits their needs and budget. It is important to note that AHS does not have any hidden fees or charges, ensuring that customers have a clear understanding of their expenses.

Coverage and Claims Process:

AHS provides extensive coverage for a wide range of home systems and appliances. However, it is essential to review the limitations and exclusions of coverage to have a complete understanding of what is included. In the event of a covered breakdown, AHS offers a straightforward and efficient claims process. Customers can easily file a claim online or through their dedicated customer support. A step-by-step guide is provided to ensure a smooth and hassle-free experience.

Customer Experience:

AHS has consistently received positive customer satisfaction ratings and reviews. Customers appreciate the ease of contacting their customer support team, who are readily available to address any queries or concerns. AHS also prides itself on its quick response time for claims and service requests, ensuring that customers receive timely assistance when they need it the most.

Contractor Network:

AHS maintains a vast network of qualified and reliable contractors across different areas. These contractors are carefully selected to ensure high-quality service and workmanship. Customers can have peace of mind knowing that their repairs and replacements will be handled by experienced professionals who are committed to delivering exceptional results.

Transparency and Communication:

AHS places great importance on transparency and communication with its customers. The terms and conditions of their plans are clearly outlined, providing customers with a comprehensive understanding of their coverage. Pricing and coverage details are transparent, allowing customers to make informed decisions. AHS also offers various communication channels and is responsive to customer inquiries, ensuring that their needs are met promptly.

Pros and Cons:

AHS has several strengths that make it a preferred choice for many homeowners. Their comprehensive coverage, competitive pricing, and reliable contractor network are some of the key advantages. However, there are areas for improvement, such as the need for more flexibility in plan customization. Additionally, some customers have reported occasional delays in claim processing.

Comparison with Competitors:

When compared to other home warranty providers in the industry, AHS stands out with its extensive coverage options and reliable service. The company's pricing, coverage, and customer satisfaction ratings are competitive, making it a strong contender in the market. However, it is important for customers to compare different providers based on their specific needs to make an informed decision.

Final Verdict:

Overall, American Home Shield (AHS) offers reliable and comprehensive home warranty services that provide peace of mind to homeowners. Their extensive coverage, transparent pricing, and responsive customer support make them a recommended choice. AHS is particularly beneficial for homeowners who value the convenience of having their essential home systems and appliances protected. With AHS, customers can rest assured that their homes are in good hands.

How to file a complaint about American Home Shield [AHS]?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with American Home Shield. Make it specific and clear, such as "Delayed Service Response from American Home Shield" or "Unresolved Billing Issue with AHS".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with American Home Shield. Include key areas such as customer service interactions, timeliness and quality of service, clarity and accuracy of contract terms, billing and charges, or any other specific issues you faced. Mention any transactions with the company, including dates and reference numbers if available. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with AHS, and the company's response or lack thereof. Explain how this issue has personally affected you, whether it's through financial loss, stress, inconvenience, or property damage.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence, contracts, receipts, or photographs. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred due to the issue with American Home Shield. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, repair, apology, or any other specific action from the company.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is factual and that your desired outcome is realistically achievable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from American Home Shield itself, so it's important to stay informed about the progress of your complaint.

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At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

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ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with American Home Shield [AHS]?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with American Home Shield [AHS] Customer Service. Initial American Home Shield [AHS] complaints should be directed to their team directly. You can find contact details for American Home Shield [AHS] above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about American Home Shield [AHS]. Discuss the issues you have had with American Home Shield [AHS] and work with their customer service team to find a resolution.