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American Cash Awards Customer Service Phone, Email, Contacts

American Cash Awards
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2.0 73 Reviews

American Cash Awards Complaints Summary

18 Resolved
55 Unresolved
Our verdict: When using services from American Cash Awards with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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American Cash Awards reviews & complaints 73

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C
5:13 pm EDT

American Cash Awards cash rewards

I was called and told I won 7.5 million. That was great. Then I had to come up with 200 to get it. I did and the next call was for 100 more to get it the next call was that I needed to come up with 250 more to get it. The next call was I need 350 to get it. I sent each one each time the story changed I gave them 900 and they said they were here to give it to me but now they need 350 more to get it. They come up with a new story everytime and simply want more money The addresses given for this place are not real and the corporate numbers are either busy all the time or go to an answering machine that says voicemail is not set up. What a scam

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Jmore
Wilmington, US
May 16, 2022 10:25 pm EDT

I what's called today by a man saying he was from Publishers Clearing House and his name was John White that I won 9.5 million dollars and a brand new Mercedes-Benz and for me to get this I needed to go to the Dollar General and buy a gift card for $200 dollars in give them the card number I knew immediately it was a scam so I called Publishers Clearing House gave them the guys badge number that he gave me his name and all the other numbers that he claimed was my numbers Publishers Clearing House said that they do not call their winners or ask for money to get your winnings and told me I did not win that this guy was a scam little while later the guy calls me back says he does work for Publishers Clearing House but the money I won is coming from American cash award his name was John White he also gave me a mailing address to send a blank check to cuz I told him I didn't have any money lol I told the man he should be ashamed of his self trying to steal money from poor people and that he's a disgrace to his race because he was Indian and his phone number came up from Jamaica and his number is1 [protected]

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W
4:21 pm EDT

American Cash Awards over the phone scam

These guys have stolen 23000 from me and because I was late on my payments they say I owe them another 170 for a punishment payment they never show up nor do they keep their promises they are dishonest and disrespectful and make mistakes and blame the customer and make the customer cover the cost of their mistakes and belittle cuss and swear at the customer

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9:15 pm EST

American Cash Awards it's not real someone needs to stop them

I received a call from a Robert Clark saying I won 5 million and a BMW... But I had to pay 250 to receive my prize. He wanted me to go to Walmart and do a walmart to Walmart. And said once I paid that he was on the way to my residents with UPS news people and FBI so they could deliver it in person.. The number they were calling from was [protected] and [protected]...

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12:33 pm EST

American Cash Awards call to request money/scam call

Call came from an unavailable number. Claim a nephew John made the request to send money to a Jean-Claude Nidwiadomski. When demand was made to provide a company name and pone number reluctantly gave [protected] as American Cash Award . Would not provide information on the person mentioned a s nephew making the request for money. Also, when dialed the number provided -call rang and no one responded from the call answered. Also stated company was in Texas.

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12:53 pm EST

American Cash Awards cash and car scam

I received a call from a guy calling himself Tim Morgan. On 11/3/18. He claimed he was from American Cash Awards Company.
He claimed I won the second prize in a contest from Wal Mart store. The prize was supposed to be 2.5 million US dollars and a new car. He first asked me to go get an amazon gift card. I told him I did not have the $800.00 to buy the card. He then asked me to mail a check to a women named Jaqueline Stone in Lexington, KY. He called me back about 2hrs. later to see if I had mailed the check. At that time he told me that he had messed up, the check was supposed to be $7, 799.00 instead of the $799. I was supposed to have sent. I never sent the check but told him I had.
He called me back saying the check had not got to her yet, this was at 9:15 am this morning. 11/5/18. He called me back at 11:00 am and asked me to get an amazon gift card for $250.00 to cover the storage costs on the car.
At that time I told him I was on to the scam and had canceled the check that I never sent. Needless to say he hung up on me.
The first calls came up as Unknown Caller, The second call came from # [protected] from Kingston, Jamaica.

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10:01 am EDT

American Cash Awards prize award

I keep receiving calls from Tony Rosswell claiming that I have received a large sum of money and that their Prize Giving Team is here in my city and they will bring me my money after I pay them $795.00 for the 1% tax for my prize. The call is coming from phone number: [protected] Jamaica phone number.

I generated a fake receive code and notified Law Enforcement and orchestrated their arrest. I am So Glad that they called me because I'm an Advocate and this is one of the reasons why I started my Advocacy Agency.

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3:18 pm EDT
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American Cash Awards prize award

Do you know Alex Richmond? He keeps calling me telling me that it is against the rules to meet in person in order to receive my prize. I have sent a total of $7, 237 since 4/28 17 and I still do not have it.
He said that I have been awarded in the First Category of American Cash Awards on Nov 10, 2016 It was a computer ballot system drawn from people all over the world as a promotion for international program. My ticket number is EKB197802LA with prize number 105489 for the sum of $6, 500, 000.00 and a Mercedes Benz S-Class. It was to go to the customs department of Las Vegas Department of Nevada. He told me that I had to pay $5, 000 processing fee.
He wants me to put Natasha Johnson Bank of America account number [protected] the he said Natasha was not feeling well and to be sure to let him know before I deposit it into her account.

I already have paid Total 4/28-02/08/18

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Michael Palacios
, US
Oct 17, 2022 11:50 am EDT

Hi mu name is michael palacios frim Oklahoma city [protected] can u tex me everbody keeps telling me to claim mi prize is it true that i won just shoot me a tex please

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Pottingshed308
, US
Oct 30, 2018 1:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have received numerous calls from various people - some claiming they are William Turner, another is Carl Young and another is David Miller. They all variously claim I have won this mega jack pot but I need to pay taxes by sending Amazon gift cards, deposit money in some ban account etc. etc. Some are charming, others forceful.

Is there such a thing as American Cash Awards, if so, how does one verify the callers authenticity and if indeed I have won a prize.

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U
8:44 pm EDT

American Cash Awards delivery of goods.

Last week maybe the week before I was called by someone claim to be michael chitwood. He told me I won a prize from you guys 15m$ and a white BMW. Then he posted on fb that I won this prize and next thing I knew, my page and messenger blew up with friends requests and messages from Ppl all over the world. Next thing I knew my original fb was hacked the password changed, . Right along with the Google account I need to log in to the site. I have ads on fb that make me some money. Anyway, my life has been hell since I learned of this alleged reward. I am constantly harassed by chitwood wanting money to buy a claimers receipt. So far, I have given them 210$ for the claimers receipt, only to be told after payment that my package could not be released as there was a 400 late fee that had to be paid first. This was not part o the deal. I was to get that package when I paid that money. I am on disability and ssi. I get 800 per month total. I need That package right aways. I lost my house now because the money I was to pay on it I sent to customs. Can you please help me

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K
10:02 pm EDT

American Cash Awards unethical behaviour

January 3 2018 I received email from American cash Awards stationing me I have won a reward of 2.5 million 2 land rovers a brief case of money being amount of 50 thousand dollars gold eagle coins a chrome books and 2 watches. the next day I receiveto d a phone call from a peter Anderson saying to sent him 17 thousand to cover the taxes for irs. so I sent him the money before he would deliver the stuff. then he didn't deliver.two weeks later I got a call from john brown who said he was taking over yo see I receive my package but I had to sent 15 thousandi received a call for stamps. I did but no delivery so the next day I got a call from larry evans and joann smith whowanted me to send 58 hundred and they would deliver so I did. I sent them a total of 105 thousand dollars and still calling me for money today being 7/9/18. I want to see what I can do to try and recover my money and put these scammers where they belong in prison. I have all receipts . they stated they were employed with American cash award company in las vegas Nevada.

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3:09 pm EDT
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American Cash Awards winning a car and money but have to pay $150 to register to receive

I have been called several times by an employee of American Cash Awards using every lie they can come up with to get money out of me first in order to receive my packaged prize. I've always been polite and told them that I don't have the money and I should n't have to pay for something I won. I told him that I believe that this is a scam and how would he fill if his daughter or mother were being scammed out of their hard earned money that they worked for. This is what happened next. I was hung up on by Mark Wallace from American Cash after he told me that he was going to personally come to my house and stick his penis in me so as to _uck me over. I let him know that my 9mm will be waiting for him. He then reminded me that he has my address and to expect 9 men coming over to my place to do the same thing he is going to do and if I had enough bullets. What is this world coming to?

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3:24 pm EDT
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American Cash Awards american cash award

04/04/2018 Mr. John Miller called said his ID was 4712 and he is working with American cash award government service who is the General Manager phone number is Jamaica [protected] He said some people bugged his phone so changed it. Because other people did not get their award now my package is worth 10.9 Million and a Mercedes Bend car. Now this needs to be registered again. He said he has been doing this work for 45 years. He has changed the phone number and has the same address. Business address is in 1105 Rockland RD Brookland NY 11212 and one in PO Box 212 Antioch Tennessee. 37011 He says I must pay another $2, 400 to get my prize registered, and another $4, 500 to get it delivered. He said his company will pay me back the $2, 44 and will also pay the $4, 500. He contacted me 03/30/2017 saying his ID 4611JM from the American Dreams Cooperation office in Dear Park WA but has another office in Las Vegas Nevada [protected] but currently working in SF. Calif. And lives at 1802 N Forest Hill PL Danville, Ca 94526
Mr Miller
American Dream/Jake Francisco DATE Received Sent TO My charges
Mega Million 04/19 $6, 108.30 from Wells Fargo Government Account [protected] routing number [protected] $700.00
$700 send it to: Shernelle McPherson Atlanta GA Merchant Banker Walmart to Walmart reference number [protected]. $9.50
04/22/17 $6, 108.30 returned $28.00
04/19 ($375 from BOA card) $375 Shernelle Mc Pherson
[protected] $9.50
04/22 Returned payment $5, 500 $10.73
Credit card over the balance $395.75 card closed
05/04 9, 700 Bank of America Karen R. Coone 16300 SE 59th ST Ocklawaha, FL check number 1388 Deposited Wells Fargo Bank, but fraud it was returned $12.00 return fee Wells Fargo closed May 12
5/05/2017 $1, 500 $1500 to Janielle Mac Williams Walmart to Walmart reference number [protected] $16.00
05/09/2017 $1, 700 from my credit card $1, 700 Shehmoy Smith in Brooklyn NY phone [protected] Account Bank of America [protected]
05/15/17 Lenore Potencion Address 161 Topaz Way San Francisco, CA It is written on a Metavante Corporation PO Passed bank, sent $4, 700
Sent $4, 800 Box 7236 received $4, 720.99 $100 $100.00
Shehmoy Smith Bank of America Account# [protected] in Brooklyn NY $100.00
05/20/17 Lenore Potencion with the account number [protected] and the check number is [protected] for $4, 920.99 bank returned this
05/22/17 From above check for Tom $2, 600 Direct Deposit to Shehmoy Smith NY
05/23/17 From above check for Jan $2, 300 Direct Deposit to Shehmoy Smith [protected]
06/08/17 Lenore Potencion check $5, 902.99 $4, 900 Sent UPS $4, 900 to Rico Smith 2327 Grandconcourse Bronx NY 10468 $49.44 UPS
$12.00 returned check not passed
06/17/2017 $400 Shehmoy Smith $400
Wal Mart to Walmart [protected] $8.00
06/20/2017 From My Amazon Credit card $360.00 $360.00 Shehmoy Smith
NY Western Union [protected] $28.00
June 20/2017 From $2, 000 Arlene Reynolds 828 Pine ST
Lewiston, ID 83501 Unable to send Bank returned $12.00
TOTAL June 30, 2017 $16005 $16005 $313.17
Jake Francisco Aug 4 2017 Capitol One Credit card $2, 700 Kengie Smith
472 Sanford AVE Apt 4
Newark NJ [protected]
[protected] American Dream Corporation $72.01 UPS
90.00 Capital One
08/08/2017

08/09/2017 Charged on Capitol one
1. Spin ware cellphone
2. Fred MyerPlay Stations
3. Sportsman Warehouse Go Pro
4. Walmart food
5. Walmart canning lid
6. Walmart phones
7. Target Camera and cell phones
8. Postage UPS

$800 $903.95 $795.96 $8.96

$13.20 $1, 558.00 $2, 350.15

$500.00

Total $6.930.22
Kengie Smith as above sent UPS postal

As above
$125.25
(charged on Amazon card)

$189.54 amazon card

Total
$314.79

Jake Francisco 09/17/17 Used the account number [protected] routing number [protected] to pay balance of Amazon credit card ($3, 832.06)
It did not pass
Total 04/26-9/17 $25, 635.22 $699.97

I need my refund of $25, 635.22 to be mailed to PO Box 255 Foster, OR 97345 ASAP

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Update by Janella
Sep 22, 2018 1:14 pm EDT

Alex Richmond calls me again and again to tell me he bets his life on my reward I just need to send another $200. I REFUSED to do t his. I told him I will meet him in person ONLY and he said it is against the rules, so he continues to call me asking me to deposit $200 into a Bank of America account for a Natasha Johnson in Roswell GA. I have no idea who she is and I won't do it. He keeps calling on an Unknown number I wish I could block an Unknown number.

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1:18 pm EDT

American Cash Awards prize claim (us$ 10.5 m. and a 2017 mercedes benz) notification

I was notified by Mr Robert James: the financial Advisor and Manager as he introduced himself to me. That I was first winner of $10.5 m(ten million five hundred thousand dollars) and a 2017 mercedes Benz car. But he never gave his official contacts only asked me whether am willing to claim my won prizes. Of which I said yes and requested for his official contacts and how to claim and requested him to send me a letter of invitation to enable enter the USA to claim my prizes. But no response. Was it a scam or really prizes.
Can you kindly clarify to me?
thanks
Erastus Nyamera Masira- fb- masira erastus nyamera.
Tel. +[protected] email. [protected]@hotmail.Com and [protected]@live.Com

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12:12 pm EST

American Cash Awards scam - phone phishing

My mom was just scammed by this company. Different people have been calling her for months now claiming she had won 1.6 milliion dollars. All she needed to do was wire 300.00 to a place in Costa Rica (older folks do fall for this) and they gave her 4 names to address it to. Luckily the spelling was wrong on one name and it was held up. Also luckily, she told someone who informed her it was a scam. She called this morning and was able to get all of her money back. These people need to be stopped. She's an older woman and they have continually pestered her and called her for months. I can't imagine falling for something like this but there are gullible people out there who are. Let's help them from becoming the next victim of a scam.

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11:21 am EST
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American Cash Awards american cash rewards

11/10/2017 Frank Thomas [protected] and Dorothy Watkins [protected] (Dorothy Watkins
Tolleson AZ
Wells Fargo Bank
Account [protected]
Route: [protected]
both promised if I sent $200 they would add it to the $100 that I sent and that I would be able to get the check due me from American Cash Awards. Then they said they could not reach Spencer Conley [protected] or [protected] I call the first number and it says call rejected. The second number rings, but goes to answering machine. I never received anything from them, but I received a text from Vada Ferry who said she is the deliver person waiting at the Baltimore Airport to get the OK to come and deliver the check. She has the check. Her text is 357-[protected] on the WhatsApp that my husband has on his I phone. This is a phone from Cypress. She said her family is in Cypress and she was born in America.
She feels the whole thing is a scam. She said she has worked for Frank Thomas for 6 years, quit and now back with him because he begged her to help him. She witnesses that Frank Thomas does work for the FTC but as a normal gate security man. He goes into his boss's office and checks what is going on and then gets a hold of the people and scams them. She says this is a true company: The American Cash Rewards, founded by President Woodrow Wilson. The real manager is James Bills living in Maryland. The headquarters is in Washington DC. The Agency executive is Maureen K. Ohlhausen an acting chairwoman. Vada Ferry wants to report this fraud to the FBI after she delivers my check. She needs $300 for her motel expenses. I gave her our mailing address to mail me the check but she says she has to stay at the motel now to settle the bill then she will send me the check. She lives in Pennsylvania. I told her I would worry that they would cancel the check if she mailed it to me, and she said they have no power to cancel the check because they are not in the office. She said Spencer knows that she wants to report this to the FBI Monday when she gets back to Penn.
Please get back to me at email [protected]@gmail.com

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12:56 pm EDT
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American Cash Awards beware! avoid the "you have won 2.5 million dollars!" scam and ripoff

10/7/17 - Received a call from David Brooks (ID-00623) phone numbers he gave were [protected] (came up as Washington) he said it was a satellite phone and [protected] (came up as Jamaica). He said I had just won the American Cash Awards sweepstakes (cashiers check for $2.4 million and a briefcase with $100, 000 cash) and he was in charge of the paperwork. All I needed to do was cover the surcharge of $825.35 by doing a cash transfer at Walmart to Lillie Youmans, 1537 Tilley Avenue, Clearwater FL 33756. When I pressed for more details he said he was in Puerto Rico but would be here today at 3:30 or 4:00 when the Special Armed Unit of UPS showed up with the money. It was 12 noon and I asked him how he would get from Puerto Rico to Pennsylvania in just 3-1/2 hours. He danced around and said they'd send a local agent up from Florida... such a line of crap! I asked him who Lillie Youmans is and he said she's head of accounting and will tell UPS to come once she receives the money. I left him hanging and said that I'd head to Walmart now to make the transfer. I expect another call when he realizes that I have not sent the money. I will block these two numbers. He was relentless and got a little nasty when I continued to ask him questions that he could not answer.

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10:44 pm EDT

American Cash Awards american cash award scam

I received a call from a John Smith Banks who claims I am the winner of 2.5 million Dollar Sweepstake's Winner...He kept asking me if I want to receive it, privately or publicly ? I asked him who he is with? What the name of his company is? Which he told me. Then I asked "how do I receive this money"? He explained of course. There would be a $250.00 dollar fee for either public or private...I told him I don't have that. So he suggested I talk to a Sponsor Manager...I said okay. He transferred me to Jessica. She explained, they have a program, where they can pay any of your outstanding credit card bills? ([censor]). Which then will free up your money so you can pay for this ridiculous fee of the $250.00 dollars...I said I would have to locate my information & call her back. After, I got off the 'phone' I had a real bad sick feeling. They are up to NO good. Then I read other people's bad experiences with these 'criminals'...

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5:04 pm EDT

American Cash Awards my undeliver prizes

For over a year I have been trying to get the prizes that I am supposed to have won delivered and yesterday was another day they were supposed to deliver the car and check to my house and nobody showed as usual. This actually is evidence that this is a SCAM and NOT A LEGITIMATE BUSINESS .
If you are a legitimate business then you need to have my prized delivered to me Monday morning August 7, 2017 before noon. If you don't show up then all my information and receipts for payments made to you and deliveries that didn't occur will be submitted to the Attorney Generals in AZ, NV, & CA and they can take care of shutting down your operation.

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Update by Donna J Hickman
Aug 05, 2017 5:06 pm EDT

They have until Monday morning, August 7, 2017 to prove they are legitimate and deliver my prize or prove they are a fraud and scam and they should go to jail.

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3:59 pm EDT

American Cash Awards undelivered sweepstakes award scam

I do not know if you are legitimate or simply trying to scam the public. I have been trying to get my awards delivered for a year and I have paid well over $40000 in fees during this time. I am currently adding up all of the fees and all of the information regarding where and who they went to (I have receipts and names etc. for all of the money) and the failed promised delivery 3 times and nobody shows up. I have total documentation for every dollar that I paid over the year. I will deliver all of this information to the Attorney Generals in the state of CA, AZ, and NV as all are involved in this scam. I supposedly won $12.5 million dollars and a 2017 Mercedes Benz. My plan now is to turn this all over to the authorities so you cannot do this to anyone else. I am 84 and have a disabled daughter and I was doing this so she would have a home paid for and money for the whole family. In trying to get this for the family - it took all of the money I had to use for purchasing a house for her. I wanted to be able to pay it off because she cannot work at a regular job due to her health. My computers, and my credit accounts etc. have all been hacked by your people and they actually took control of my printer but it didn't matter as I
already had the information need to send to the authorities. You now have an opportunity if you are a legitimate business to make this good and I will not turn this over to the authorities. You have 3 days to make it right. Donna Hickman, [protected]@hotmail.com, [protected]

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Update by Donna Joyce Hickman
Jun 26, 2017 4:08 pm EDT

If you are a legitimate company - you will make this right. I have access to people in law enforcement as I am retired from law enforcement and I do know how to make a case and I do know where to go with it. I may be 84 but I still have the ability to take care of this and know where to go to get it done one way or another as with the amount of money you have scammed from me (the original letter indicated the fees would be $6000.00) is in the $35, 000.00+ amount and that makes it a Felony crime not a misdemeanor. .

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8:08 pm EDT
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American Cash Awards cash and claims department

I was called by a man who claimed he was an FBI officer Bobby Adams with badge number 33341 phone number he called on first was [protected] which he admitted was a satellite phone. He said he was calling from Washington DC and was doing investigations against people who have been scammed. Later he called on [protected] and told me he wanted me to call Manager Donald Stagner at [protected] to claim my prize fund. I did not call him. I called the Eugene FBI to verify if Mr. Bobby Adams was a true officer and they said NO. The ID was wrong, and the FBI would never ask for money. Bobby told me that I would have to pay to get my claim, and I refused.

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Melody Ebsen
, US
Jan 13, 2019 1:38 am EST

I want to though in my 2cents worth of complaints but it would be to no resolving of my issues with these men who called my number. Maybe there little head games are over for awhile. Or someone puts a stop to them.

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10:35 pm EDT
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American Cash Awards lottery winnings.asking for tax money to be paid off $910.00.

I have been getting messages from a msjanice walters saying yous want 910.00 to pay tax on a win I have had in your lottery.12year anniversary promotion held on january 2017. Las vegas nevada, saying I have won 10, 500, 000, and a 2017 jaguar. My name is john william smith. 1101e high st taita. Lower hutt. New zealand. Gmail. Johnwsmith. [protected]@gmail.com.

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