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CB Transportation and Vehicles American Automobile Association [AAA] Complaints #322-341
American Automobile Association [AAA]

American Automobile Association [AAA] review: services

S
Author of the review
11:56 am UTC

In the past, I was a member of AAA for over 15 years. We left and returned back this month. I visited this location on 5/24/2019. My concern was the new Kiosk station. Although I'm older I know how to use this. I'm all for things advancing, but my concern is for other older people that don't know how to use it. This was my experience that day. We walked in someone yells from the counter to sign in at the kiosk machine, so we did. We were waiting but we can see there were no people at the counter, but the employee just talking to each other. In a few moments, the employee yells again saying you folks come on over. She explained that the system is set up for them to receive our names and call us but that did not happen. I suggest that you have someone to assist people at the kiosk machine and explain to them that they would be called when their name comes up on the computer and you can have a seat or offer them coffee or water. We had no way knowing that we were waiting for the system to give them our names, instead, I felt ignored. thanks for listening. Sabrina Sibley at [protected]@yahoo.com

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  1. American Automobile Association [AAA] Contacts

  2. American Automobile Association [AAA] phone numbers
    +1 (800) 222-4357
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    Emergency Road Service
    +1 (800) 222-8252
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    Membership Services
    +1 (800) 793-0508
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    Financial Services
    +1 (866) 222-7871
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    Insurance Sales
    +1 (800) 222-4242
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    Insurance Customer Service
    +1 (866) 284-7222
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    Motor Club Insurance Company
    +1 (800) 222-7448
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    Travel Services
    +1 (855) 222-7879
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    Website Support
    +1 (407) 444-4240
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  3. American Automobile Association [AAA] emails
  4. American Automobile Association [AAA] address
    1000 Aaa Dr., Heathrow, Florida, 32746, United States
  5. American Automobile Association [AAA] social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2026
  7. View all American Automobile Association [AAA] contacts
American Automobile Association [AAA] Category
American Automobile Association [AAA] is ranked 1 among 46 companies in the Transportation and Vehicles category
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