American Automobile Association / AAA.compremier member battery replacement

S Sep 04, 2018

Refuse to honor the membership terms
The AAA brochure and website clearly state premier members may receive one free battery per household membership per year if technician verified battery needs to be replaced.
Waited 4 hours, talked to 4 different people - 2 of them agreed the battery should be replaced for free, as per the premier membership benefits, and then 2 of them stated AAA never replaces batteries for free, and wanted me to direct them to their online material stating that they did.
Completely inept and worse than trying to have a political conversation with a 2-year-old!!
AAA tries every underhanded trick to avoid providing services. The only reason people purchase a AAA membership is to be covered when needed, but in my experience, AAA has never come through as expected, not one time!!

American Automobile Association /
American Automobile Association /

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