Puerto Rico Car Transport
Reviews and Complaints

Este servicio de transporte de autos en Puerto Rico es terrible. No se lo recomiendo a nadie. Dejaron mi vehículo en el patio de una casa y lo entregaron manejado por alguien que no era la persona que firmó los documentos. Llevo más de dos semanas esperando una llamada de vuelta con una solución a mi queja, pero no he recibido ninguna respuesta. La única explicación que me dieron fue que me estaban haciendo un favor, pero ese "favor" me costó $1,500.00 dólares. No volveré a usar este servicio y sugiero que nadie más lo haga.

I recently used Puerto Rico Car Transport to transport my vehicle and unfortunately, I had a few issues with their service. Firstly, they did not deliver my vehicle on the day they said they would. This caused a lot of inconvenience for me as I had to take an extra day off work to wait for the delivery.

To make matters worse, they did not even bother to call me to inform me that they would not be able to deliver on the promised day. This lack of communication was frustrating and unprofessional.

When the driver finally arrived, he did not communicate with me about his arrival time and only called me when he was already at my house. Unfortunately, I was not home at the time and no one was there to receive the vehicle.

To add insult to injury, when I finally received my vehicle, it was covered in mud and dirt. I had to spend an additional $85 to have it cleaned, only to have it delivered to me in a dirty state. When I complained to the driver, he simply shrugged it off and said that he was only the driver.

Overall, I was disappointed with the service provided by Puerto Rico Car Transport. The lack of communication and poor delivery experience left me feeling frustrated and inconvenienced. I would not recommend this company to anyone looking for reliable and professional vehicle transportation services.

So, I gotta say, I had a bit of a mixed experience with Puerto Rico Car Transport. At first, things were going pretty well. They seemed friendly and helpful, and I was feeling pretty good about my decision to use them to transport my car. But then, things started to go downhill.

I paid for the service, but then I didn't hear anything from them for a while. I was starting to get worried - did they forget about me? Did they lose my information? I wasn't sure what was going on. And then, when I finally did hear from them, it was only because I had been sitting around in Jacksonville for hours, waiting for someone to tell me where to drop off my car.

Now, I don't want to be too harsh - I know that things can get busy and hectic, and maybe they were just having an off day. But still, it was frustrating to feel like I was being ignored or forgotten about. And honestly, it made me a little nervous about the whole process.

So, all in all, I would say that if you're thinking about using Puerto Rico Car Transport, you should proceed with caution. They might be great for some people, but for me, it just didn't work out. If you want to be safe, maybe try going through Crowley direct instead.

My experience with Puerto Rico Car Transport was pretty good. However, I had to do things several times because I was not made aware of the new requirements of the boat carrier. It would have been better if PR Transport had kept me informed of the latest updates so that I wouldn't have gotten aggravated in these situations. It's important to keep your customers informed so that they don't have to go through the hassle of doing things multiple times. Despite this issue, the overall service was satisfactory. The staff was friendly and helpful, and my car arrived at its destination on time. The pricing was also reasonable compared to other transport companies. I would recommend Puerto Rico Car Transport to anyone looking for a reliable and affordable car transport service.

So, I recently used Puerto Rico Car Transport to ship my car and I have to say, I was a bit disappointed with the service. My car was supposed to arrive on a certain date, but it ended up being delayed. I didn't even find out until the day after it was supposed to arrive! This caused me to have to extend my car rental, which ended up costing me more money. I understand that things can happen, but I feel like the company should have let me know with more time. It was frustrating to have to deal with this unexpected delay and the added expense. Overall, I would say that Puerto Rico Car Transport could improve their communication and customer service.

So, I recently used Puerto Rico Car Transport to move my car from one place to another. I gotta say, I had some mixed experiences with them. First off, the pick-up contractor didn't show up or call as scheduled. I was pretty upset about that. But then, the next day, they came really late at night without calling to let me know they were going to be late. I had to call customer service to figure out what was going on. They were polite and helpful, but I was still pretty annoyed.

However, once my car was on its way, things started to look up. The scheduled delivery was on time, which was great. And even with a hurricane on the sea, my car arrived earlier than expected! I was really impressed with the timing. The only downside was that the contractor who delivered my car wasn't as great as I had hoped. But overall, I'm pretty satisfied with the service I received from Puerto Rico Car Transport.

I gotta say, my experience with Puerto Rico Car Transport was not the best. The workers there seem to be a bit clueless, they don't tell you everything you need to know and they treat you like garbage. And don't even get me started on the wait times when you call them up - it's like they don't even care about your time.

When I went to drop off my car, it was a complete nightmare. I swear, it took them like 3 hours to get everything sorted out. And the worst part? All the employees were just standing around, chatting and laughing like it was no big deal.

Honestly, I don't think I'll ever use them again. I mean, I'd give them a 0 if I could, but I guess I'll settle for a 1.

Puerto Rico Car Transport is a company that I recently dealt with and I must say, it was not a pleasant experience. The prices they charge are very high and the service they provide is mediocre at best. When I asked to speak to a supervisor, the operator hung up on me. It took them over a month to ship my vehicle and to make matters worse, they charged me for port storage when Crowley did not charge them. This was a total fiasco and I would not recommend doing business with this company unless you want to have a bad experience with your export.

to say, but it was a bit frustrating. But overall, my car arrived in good condition and the driver was friendly. I would use them again, but I hope they improve their communication.

This is the worst experience I've ever had with a car transport company. I'm still dealing with Puerto Rico Car Transport because my SUV came in damaged, even though I paid extra for insurance. My truck is still broken and it's causing a lot of problems for me. I haven't been able to register my SUV and I've had to pay out of my own pocket for Uber and friends to take me to work and back. It's been a huge inconvenience.

I really think Puerto Rico Car Transport needs to improve their customer service. It's been really frustrating trying to get in touch with someone who can help me. I've left messages and tried calling, but no one ever answers. It's like they don't care about their customers at all.

Overall, I would not recommend Puerto Rico Car Transport to anyone. They don't seem to care about their customers and their service is terrible. If you're looking for a car transport company, I would suggest looking elsewhere.

I gotta say, I was pretty excited to use Puerto Rico Car Transport to get my ride from point A to point B. But, things didn't exactly go as planned. It's been a whopping 10 days since they were supposed to pick up my vehicle, and I haven't heard a peep from them. I mean, come on guys, a little communication goes a long way!

I've tried calling them up and using their support site, but only about half of my attempts have been answered. And when they do respond, it's always the same old song and dance - "we're working on finding a truck to pick up your ride, we'll let you know when we do." Like, okay, great, but can you give me a little more info than that? It's not exactly reassuring to hear the same vague response over and over again.

What really grinds my gears is that they didn't even bother to let me know when they weren't going to show up. I had someone stay home from work all day waiting for them, only to be left high and dry. A little heads up would have been nice, you know?

All in all, I'm pretty disappointed with Puerto Rico Car Transport. I was hoping for a smooth and easy experience, but instead I got a whole lot of frustration and confusion. If you're thinking about using them, I'd say proceed with caution.

So, I gotta tell you about my experience with Puerto Rico Car Transport. At first, I was pretty excited to get my car shipped over to Puerto Rico. I mean, who wouldn't be, right? But then things started to get a little weird.

When I called them up, they asked for a bunch of information about my car - the Vin #, license plate, title, and my driver's license. I gave them all that stuff, no problem. But then they started asking for more. They said I needed to get an EIN number and fill out some document from Crowley. I didn't really know what they were talking about, so I looked into it. Turns out, you only need an EIN number if you're a company. And I'm not a company, I'm just an individual trying to ship my car.

So I told the ladies who kept calling me back that I didn't need an EIN number. But they insisted that I did, or else I had to give them my social security number. That seemed pretty sketchy to me. I mean, why would they need my social security number? I think they're trying to scam people and get their private information.

Anyway, I decided to go with another company instead. They only asked for the initial information that Puerto Rico Car Transport did, and they didn't need an EIN number or my social security number. I'm so glad I didn't fall for their scam!

After I did some research, I found out that other review websites only give Puerto Rico Car Transport a 2-star rating. I'm surprised this one has a higher rating than that. Honestly, I wouldn't recommend them to anyone. Stick with a company that doesn't try to scam you out of your personal information.