Menu
American Automobile Association [AAA] company logo
American Automobile Association [AAA]
reviews & complaints
American Automobile Association [AAA] company logo

American Automobile Association [AAA]

293 Parkway, Gatlinburg, TN, 37738, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
5:36 pm EST

American Automobile Association [AAA] - guest treatment and follow up is unacceptable

Stayed at this hotel on 11/23/2019. Found hairs/makeup on pillow of first bed (2 bed room). Second bed had small holes in sheet. Shower had hair on walls and when wife took shower, had a hand towel fall out of her clean bath towel that had what appears to be blood/feces on it. (Picture attached). Night staff offered no help so we checked out and went to another hotel. Now, they will only give me 20% off of my bill. This seems ridiculous as I was left with no recourse but to find somewhere else to sleep that night.

Read full review of American Automobile Association [AAA]
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.