I paid for a full-year subscription, but for the last 3–4 months the streaming service wasn’t working. Despite multiple calls and speaking with several representatives, the issue was never resolved. Since I couldn’t use the service during that time, I believe AMC Plus owes me a credit or reimbursement for those months. This is the reason I chose not to renew for another year, and I expect to be compensated accordingly.
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If everythnig else worked they only owe you a partial credit for the three months.