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Allstate Customer Care Service

Allstate Insurance Company

P.O. Box 660598
United States - 75266-0598

Customer Support Phone Numbers

+1 800 255 7828 13 0
+1 800 877 8973(Hearing impaired) 1 0
+1 877 525 5727 2 0
Allstate Financial Services, LLC
2920 South 84th Street,
Lincoln, NE 68506

Allstate Complaints & Reviews

Allstate Insurance / claim #0454697656

Rodriquiz Arnold on May 24, 2017
On April 30, 2017 I (Rodriquiz Arnold) was hit by an Allstate driver. The Allstate driver was given the ticket and was at fault of the accident. On the same day I called my insurance and Allstate to report the accident and to open a claim. The operator told me that I was appointed to an...

Allstate / roof

Rossnlinda on May 21, 2017
We were denied a legitimateroof claim with Allstate . They sent out 2 corrupt CAT adjusters Laurue Ross & Tom Baldwin. I am understanding now that when they realize a roof needs replaced they find a reason to deny like over nailing. 9 roofs have been replaced on my street due to this storm...

Allstate / backout mistakingly applied to our account more than 8 months ago!!

...Resulting in no valid insurance coverage and rejection when trying to renew the annual vehicle registration on May 16, 2017. This was done by the Allstate Longyear Family Agc. Our account number is 810450336 My phone number is 404225 8696 While at the GA Department of Revenue, we tried...

Allstate / claim

TWP03 on May 16, 2017
I have been dealing with inspector Paul M. Baer Claim Service Consultant, Allstate Insurance Co, from Columbia, MD office and I'm not getting anywhere my policy states if a pipe in the wall is causing water damage than its cover. Well needless to say the pipe was broken underground and in...

Allstate / extremely poor client service representative

James021086 on May 7, 2017
I called in the evening around 8:30 P.M CST on May 7th about a billing inquiry. I spoke with a representative named Andrew who was extremely apathetic towards me. He made me feel like an unvalued customer. I had a payment due on May 10th that I was unable to make due to financial...

Allstate / home insurance

Ronn Clark on Apr 21, 2017
I have been trying to resolve a theft from my home since October of 2016. I have been met with no return phone calls and lack of follow up from Peter Poulos in Oregon for months. After several messages I will finally get a return call, just to have another barrier placed before me and...

Allstate / advertisement cancellation

daco4m on Apr 19, 2017
I'm saddened to hear Allstate her into the petty mode of politics and rumors. My understanding is that Allstate has pulled their support of a popular cable show. I may not agree with his personal views or actions BUT I enjoy the way he provides his shows and guests. The same can be said...

Allstate / misleading, charged double payment, unethical behaviour

David Dawood on Apr 17, 2017
At they end of my insurance policy/exp renewal feb 23, 2017, allstate insurance company of canada at 570 kingston road unit 9 pickering, ontario l1v 1a6 tel:905-421-0005 ext.5053 was late to make a decision as to whether they should renew my policy or not. When I first signed up for thi...

Allstate / extended warranty coverage on auto

D. Butler on Feb 24, 2017
Called and briefly talked to a representative about extended coverage policy. When asked several questions, all she could utter was "we don't", "I don 't know". Time on phone was pointless. I unknowingly bought vehicle (And apparently the dealership as well), that had an after-market part...

Allstate Insurance / quotations not approved by me, but money taken from my bank account

guylussiez on Oct 24, 2016
E-mail sent to Allstate agent: Albuquerque, NM: Mr. Sturtevant, I went to my bank this morning and was notified that moneys had been taken out of my account by Allstate. (Roughly close to $1500 in 2 drafts.) I never signed any contract with Allstate. There are many e-mails from Allstate or...

Allstate Insurance Company / insulting customer service

Nikki Gail Ramirez on Aug 6, 2016
My husband and I have Allstate and have been thrilled with their auto insurance for many years. Recently, our 20 year old was involved in a crash which left him with a fractured spine and a compound fracture of his lower left leg. My son is insured under another company and not on our...

Allstate Insurance / unethical liars, will not pay for auto accident

Reviewer66930 on Feb 23, 2016
On 5/21/14 rear-ended by an Allstate policy holder. The driver took full responsibility for accident, spoke to adjuster from Allstate, she said "Don't worry, we will take care of everything for you" What a lie! I had to pay for my own expenses through my personal insurance. Now...

Allstate / using points that have been earned for auction.

tedtickle1 on Dec 16, 2015
I've tried repeatedly to use my points for merchandise. It's just impossible to place or win anything when you can only place 1 point above another bidder. And their web site doesn't seem to be able to handle the bidders. You can't set a Max Bid.(unlike e-bay for...

Allstate / unauthorized withdrawl from account

Reviewer44415 on Sep 28, 2015
I cancelled my insurance with Allstate Insurance but they still withdrew the money from my account. I contacted them and spoke with an agent, who assured me that the money would be returned back to my account within 5 to 7 days, but after the 10th day, I called again and again spoke with...

Allstate / claim for theft

s.e.b. on Jul 20, 2015
I had a Ariens snow blower & a craftsman mower valued over $1, 200 stolen on 07/08/2015. Allstate(ALLSCAM) claims dept. sent me a reimbursement check for $367.37 to cover the losses. I guess they don't realize that snow blowers are expensive equipment as well as a mower. I spoke to...

Allstate / bait and switch

flyhi152 on May 27, 2015
Bait and Switch seems to be a part of Allstate's business model and corporate culture: I am with GEICO and requested a quote from Allstate a while ago. They could not compete with GEICO but last month I received an "updated quote" which was about $ 80, - less than what I pay for my 2...

Allstate Insurance / quoted price

jeffwisemano420 on Mar 18, 2015
i was supplied a quote at a certain price for auto and renters insurance, which i agreed to for the quoted price . they emailed me my policy and the duductable was at $600 instead of $500 but the price was the same . the agent said they would correct this and i agreed .then i get an letter...

Allstate Insurance / unpaid claim due to tamara bland

She, Tamara bland enjoys accusing sick people of fraud.She commits fraud everyday.she is a nasty spiteful person. She will contact family and friends, and tell them she investigationg fraud. Allstate was a good company, but she ruined It.its her turn now, with a class action suit Against...

Allstate Insurance / unethical charge by insurance

Schubert1969 on Jun 28, 2014
I pay auto insurance to allState in full 6 month amount to get a full payment discount every 6 months. In 2012, my full pay amount for the discount went 2 weeks after due date. Allstate removed the full pay discount of $70 but I was not informed. Subsequent full 6 month premiums amounts were...

Allstate Insurance / retention vs. customer satisfaction

M Pratt on May 28, 2014
I signed up for Auto Insurance though Allstate Insurance in Sacramento, CA...Howevere, when I got home I realized the Policy was more than I needed for my year make and model car and the deductibles were high. So, I contacted my Agent, Winnie Bales on her answering machine and requested to...

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