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2:05 pm EST
The complaint has been investigated and resolved to the customer’s satisfaction. unknown fees

The company charges a monthly fee against the card balance without ever informing the gift recipient. They assert that the fee is disclosed in the service agreement for the card. But it is a Gift Card! I received a Gift Card as a present; I never received any service agreement with it. When I activated my Gift Card they didn't tell me they were going to take money away from the Gift every month if I didn't spend it before they took it. The card expires on 10/10. No where on the card does it mention a monthly fee if it isn't used before then. This company will steal your Gift if you give them a chance.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Spencerport, US
Jan 06, 2010 1:57 pm EST

Absolutely right, I have a $50 gift card that I never used. i called today to find out the balance and found it now has 64 cents left on it. What a scam operation!

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