Alibris.com — too good to be true
Do not order from this website.
Do not order from an individual seller by the name of "payless."
If you must order from this website, use a credit card which will allow you to dispute the charges.
Quick rundown of my experience.
*i ordered a textbook from alibris.com.
*i was notified that my book was shipped on sep 25th 2006 and i paid extra for express shipping.
*it is now oct 16th 2006 and i have yet to receive my book.
*the seller "payless" has not responded to my inquiries.
*alibris.com only allows you to submit customer service inquiries via a webpage.
*i filed a complaint with alibris and in return i received a "form letter" notifying me of alibris's "30
Day policy" where they don't respond to complaints until 30 days has passed from the shipping date.
*alibris does not have a contact phone number.
*alibris's business address is a "suite" in ca.
*alibris places high ratings on their sellers, but it's not possible for buyers to rate or comment on the sellers. This minor detail is probably the biggest indicator of fraud.
*do a google.com search of the words "alibris" and "fraud" and "complaints" and the complaints are
Numerous and very similar to mine.
If the price of an "unused/unwrapped" textbook is $20-30 less than the same used book from other
Booksellers... Then the deal might be too good to be true. At least this is the lesson i learned from
If alibris is not guilty of outright fraud, then the policies and procedures set by alibris make it
Possible for sellers like "payless" to defraud potential buyers.
Either way, its still fraud.