The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Alibaba/Aliexpress/Kingston Datatraveler USB 32GB Flashdrivesbeware and aware of & alibaba & and & aliexpress & sellers

Review updated:

... If only I had came over here first to check out this business. Unfortunately, I was scammed by a particular seller: hai rong zhang from "alibaba", a business that was totally new to me recently as I was looking to get a fair deal on flashdrives. Hai rong zhang sold me 2 deceptively defective kingston datatraveler 32gb usb flashdrives priced at $24.00 each last september. I should've followed my 1st mind to not go through with the transaction after receiving vague responses to very direct questions regarding the above's "policies" (Which weren't listed on the site suspiciously). Got the products, tested them safely, was highly disappointed to find them to be duds, emailed hai rong zhang expediently to state the problem and get return instructions, was given major runaround by both this seller and so-called customer service as I am right now, being that it's the new year!!!*-$#@?//*@%# was another waste of money and time in shipping back the duds and found it suspicious as "they" were pressuring me to send back the duds that I was wanting to throw them at 'em at that point. They were very slow in responding to my emails and when they finally did, they acted as if they were from another planet... Listen... The whole thing was a very undesirable experience. Mind you i've had some excellent shopping experiences online and there's some great sellers and products waiting for our business... And of course there's predators waiting to rip us off both in high and low places. I'm not saying that "alibaba" is a bad business 'cause that wouldn't be fair to those merchants that do practice honestly, but do be careful of who you deal with personally, especially abroad. Also, be careful of buying name brands from those who are abroad... These are great lures for rip offs!!!

  • Updated by Lawanda Goodwin · Jul 31, 2019

    Store won't allow me to open dispute or request a full refund

  • Updated by Ken48 · Jul 28, 2019

    21 Curriehill Castle Drive, Balerno, Midlothian, Scotland, EH14 5TA

  • Updated by Idrismuhammad · Jul 22, 2019

    Name Idris muhammad tel no [protected] address No 12 jani road zandam nagogo i bought Spartan Natural bears growth oil since last time but I got it today empty bottle nothing inside it.so I need to know what happen

  • Updated by Abdul Khaliq · Jun 03, 2019

    Please track my demond why it not receive to me

  • Updated by Junia joseph · Apr 29, 2019

    I’m not sure. What happen to my package. I receive everything that I always order online, I check the status I’m not sure where I should contact

  • Updated by iwan najib mudhori · Apr 20, 2019

    please help me, tracking on my order the item report has been received even though I haven't received it, please return the shipping info and tracking it

    Comments

  • Updated by Sk Farheen Naaz · Apr 10, 2019

    Company name -top beauty store
    order ID- [protected]

    handiyan color eyeliner liquid two piece blue and green

    Total amount- $3.94

    Pls help me to refund .I requested for a month ago .till now they didn't refund and they don't response me also😭

  • Updated by Adnan Msr · Mar 26, 2019

    Hello, my friend, please help me

    Comments

  • Updated by Uzair Junejo · Feb 25, 2019

    Meeloplus official store is not in Pakistan sorry i didn't understand i thought your page is asking for store name which i am complaining for

  • Updated by Shumailafaisal · Feb 09, 2019

    Bad experience

  • Updated by Henk van Erp · Feb 07, 2019

    Waiting almost for 1 year !

  • Updated by Jameel Jamal · Dec 07, 2018

    We are ordered a basketball shoes since a year with a reference [protected] and the request date was on on 3/2/2018.So we are kindly requeting to refund the money and cancel the order.

Responses

  • Ro
    RosaGirl May 13, 2020

    I ordered a mask and put in my correct address, but Aliexpress sent it wrong delivery to an address in Florida where I don't live. I did not receive the package.

    Comments

    0 Votes
  • Mr
    Mr Nobodyy Sep 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i order 10 items and i have receive 3... i am very disappointed. .
    are mouse for computer check my order please RV133602978CN

    Comments
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  • No
    Nolubabalo Sep 07, 2019

    Hi I've ordered the man's suite mid August for September event I'm worried I can't track where it is. And I received an email saying it's been shipped to USA, but I submitted the right address... or else I want my money back, because the service is poor. Here is the track number [protected] maybe you've given me a wrong one.Here evidence provided

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  • Se
    senatha Abeysekera Sep 04, 2019

    Order ID :[protected]
    Order Date 2019-05-12
    Time 22.39

    Above order has been confirmed automatically. But i did not receive the item yet.
    Though i contact the seller via messages no positive response.
    Pls arrange a new one or a refund soon.

    0 Votes
  • Ar
    Arnold Sisey Sep 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    It's delivery time is due
    Order number103788148467571
    Tracking number S00000025273490
    Carrier Yanwen economic air mail

    and order [protected]
    Tracking number S00000025273490
    Carrier Yanwen economic air mail

    0 Votes
  • Gy
    Gyiyighgh Aug 31, 2019

    Please fast shipping product thanks

    0 Votes
  • Ra
    rachel hasson Aug 31, 2019
    This comment was posted by
    a verified customer
    Verified customer

    My account has been charged with two amounts 6.38usd bank ref no 0194949
    and 9.00usd ref no. 0117044. Pls look it up and ressove.
    Rachel Meyerstein
    Israel [email protected]com

    0 Votes
  • Ab
    Abid Khan kk Aug 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Not any tracking information the seller ship my order item from aliexpress and shipped by yanwen china to india by tracking number UE799076341YP and those u handle gati company for delivery and docket number [protected] which I seach gati courier result is not any tracking information I am very disappointed.

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    0 Votes
  • An
    Ana Paula Pedroso Fernandes Aug 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I received a mail that the order has arrived to the destination but I have nothing received at home. I don't arrive to find a way to make a complaint by the customer service.

    0 Votes
  • Th
    Thakshila Lakshani Aug 25, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hello i'm from Sri lanka. I have already tried to more times to buy goods using my selected coupons but it doesn't display my coupons on order confirmation so I can't buy any thing with my selected coupons. I have already many coupons. Some coupons also expired. Please help to me use that coupons.

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    0 Votes
  • An
    Anja99 Aug 24, 2019

    Hi.

    I can not delete the finished orders each time i want to deleted them I will get a warring.
    ((no permission You have already completed this request no permission))

    if I can not delete them the inbox will be difficult to view..

    Thank you...

    [email protected]

    Comments

    0 Votes
  • Wa
    Wajira Kushan Aug 20, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hi Responsible team,

    I orded this 26th July 2019 and today is 15th August 2019. If anyone can explain me why is this soo late ? and this is almost 2 months now. I'm really disappointed with your service and company.

    0 Votes
  • Al
    Alexa Lores Aug 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I can't log blac into my account because it says I'm am locked out and I really love buying things from this app and I would like to continue . I enjoy shopping from AliExpress and I would love to continue

    0 Votes
  • Ne
    Necaibia salah Aug 13, 2019

    I am a new user and I benefited from coupon, I wanted to buy USB FLASH Driver from AliExpress but the payment of the order cannot processed due to security reason of the VISA Card. the payment was failed but my money is decreased (1.82 euro) I don't now why. you can check it. complete the payment or refund my money

    0 Votes
  • Ga
    Garyyong Aug 10, 2019

    bought side for £24 for cbr600rr. the holes in the stand are too small and not in the right place this look like counterfeit product I have sent photo evidence. apparently this is not good enough anybody can see from the photo that they do not match each other

    Comments

    0 Votes
  • La
    Lawanda Goodwin Aug 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a pair of house slippers a month ago there has been no tracking information on my order and I still have not recieved them store will not allow me to open dispute for a full refund

    0 Votes
  • Sh
    Shapnil s Aug 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have received my product today.. But belt condition is so poor and broken. This was first order and it made me very much disappointed.

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    0 Votes
  • Id
    Idrismuhammad Jul 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Name Idris muhammad tel no [protected] address No 12 jani road zandam nagogo i bought Spartan Natural bears growth oil since last time but I got it today empty bottle nothing inside it.so I need to know what happen

    0 Votes
  • Hp
    hpos Jul 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The seller "Vidric Good Faucet Store"after winning of dispute write me:

    I wish you die. We win.

    Please see attached picture:

    What do you think about it?

    Order ID: [protected]
    Sofia Kreslavsky

    Comments

    0 Votes
  • So
    Somang Lee Jul 20, 2019

    I can not believe that Ali Express would sell something so despicable.
    In an age where women should feel safe and empowered they sell items that degrade the worth and inherent dignity of women.

    Comments

    0 Votes
  • Ch
    Chett Jul 20, 2019

    I bought a wireless doorbell on 1 July 2019. When log in now my order is no longer there. None of my previous purchases are there too. I have checked online as well as the app and nothing. Both my AliExpress profile have no information present za1052048137 and za1314124549uaei

    0 Votes
  • Bh
    Bhakti Wagh Jul 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have not received the order yet...My order numver is [protected]

    0 Votes
  • Uk
    Ukaegbu Ijeoma Jul 15, 2019

    I bought this and tracking is showing that item have arrived the country but not received.here is the tracking number RP584595870CN

    0 Votes
  • Na
    namalr Jul 14, 2019

    Hi I have ordered some clothes from one of the seller, it's been two weeks and he hasn't send my goods yet. There's no link for me to open a dispute or cancell my order and get my refund like we do with other sellers. please help me to get my money back.Thank you.
    Shanika

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  • Pr
    Princy arun Jul 07, 2019

    Didn't delivered the orderd items yet.

    Order Id [protected]
    Order Id100883350809046
    Ordered item reached our country, but not despatched yet

    0 Votes
  • Hi
    Hina Feroz Jul 06, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have gave my order 2 month ago..I haven't got my parcle yet.and don't have any information about it.packeg tracking no [protected] rf machine and rf 714628571sg facial body massager.i have order but it is taken so long.what is the reason behind this?the maximum delivery date is after one month of order given

    0 Votes
  • An
    Angela Weston Jul 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I made a payment but never received any order number. Please refund my money.
    Account number: Angela_W_[protected]
    Payment date: 10/06/2019
    Please see attached is the proof of payment.

    0 Votes
  • Me
    Meet_ social_Motivater Jul 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I had ordered touch and display
    But your company had not sent me order and shows order successful ordered
    What the hell is this???

    Comments
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    0 Votes
  • Sh
    shivani bhatia Jun 30, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I already paid for THE ORDINARY AHA 30% + BHA 2% Peeling Solution but haven't receved yet i can show u in the picture.

    Comments

    0 Votes
  • Pa
    Paa Kwesi Boafo Jun 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hi, with an order no. [protected] I placed for a purchase of three sunglasses on 7th May, since [protected]:01 of tracking being 【In Transit】Item Posted Over The Counter to Ghana I haven't received any updates and I'd be glad if you could look up my order.

    Thank you!

    Comments
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    0 Votes
  • Kh
    khizer ali Jun 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I haven't received a product tracking id UR464421660CN, made payment at 13/05/19
    and expected delievery was 23/06/19 but not received at yet?
    i was never happened before kindly enquire this issue because it's a matter of your
    service quality...

    0 Votes
  • Ti
    Tinadmanuel Jun 26, 2019

    Tried to get my card to work..ordered the same thing a few times.and then got attacked on how I feel about Chinese people..not impressed with the professionalism at all..I was shocked!!!

    Comments
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    0 Votes
  • Dear Sir,
    The Sale did not sent my order above so I opened dispute I waited until dispute is completed but So far I have not receive my money.

    Please look at this mater and confirm ASAP.

    Thanks
    Saleh Ali Mohammed Al Harthy

    0 Votes
  • Sh
    Shiv Naiker Jun 25, 2019

    Hello, i want to report against this seller Shop4671087 store. I had purchased three items in February this year and haven't received any item yet and neither they are responding to my messages regarding this. I have provided screenshots for your reference please refer to it. I would appreciate if i could get any help here. Thanks

    Comments
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    0 Votes
  • Mo
    Moti Mishraki Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Order # [protected]
    Order amount 13.63$
    Refund requwest 10.0$

    The radio makes noise and is not heard well in different areas
    Order Date may 13 2019
    I have not received a refund yet
    The value suggested by AliExpress is 0.00

    Thanks. Moti

    Comments

    0 Votes
  • Na
    Najee' Jun 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I'm complaining about a shoulder bag I purchased for $20.00 & some change . But I have ter to receive my Refund. I have been good customer up until NOW!$ I need my MONEY . When will get it . How much longer is it going to take!!😠😠

    0 Votes
  • Ab
    Abdul Khaliq Jun 10, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Order completed but I still not received tracking is
    ur285203497cn

    Comments

    0 Votes
  • Sa
    Sajith Wijethunge Jun 09, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hi
    I have ordered mistakenly lot of your products.and I have cancelled all of them except one because i would like to order one.please refund the other amount.i would like order only one.eaiting for your reply.
    Thanks
    Sajith

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    0 Votes
  • Ne
    negm Jun 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    dear Sir,

    Good Afternoon, i m facing an issue i placed an order since [protected] till now i didnt receive the item also i cannot track my order where is it now, so please i need your assist to get it ASAP .
    Order number [protected]
    My Tell number : [protected]
    Name: Sameh moustafa

    thank you

    0 Votes
  • Dr
    D'Rozario Jun 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Selling bulbs with 3 warranty which stop working within a few months...given proof of this to them which they asked for now communication has stopped from them
    Please help..these are the messages so far..."another one of the light bulbs I brought from you have also stopped working...will you replace under your 3 year warranty"

    0 Votes

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