Albertsons review: handicap checkouts

I am a wheelchair and I am tired of going to the store to find NO handicap lanes open yet see employees standing around picking their noses! I will not use the self checkout nor should I have to. ONE lane should be open at ALL TIMES for people in wheelchairs, walkers, etc. They noticed me looking for a place to checkout but made no effort to help me until I threatened to leave and not come back.