The complaint has been investigated and
resolved to the customer's satisfactionResolved AJ Madison — Liebherr Refrigerator
resolved to the customer's satisfaction
We are customers who received a damaged, defective Liebherr domestic frig CS1600 on February 3, 2009 from AJ Madison, Brooklyn, NY. We do not know if the defects and damages occurred during transit or manufacturing.
We have two small children and the unit is unstable on its base, which its most dangerous defect.
We contacted both AJ Madison and Liebherr representatives in the USA and Germany and requested its removal from our home. Neither company has claimed responsibility.