On July 14, 2026, I called the company's listed customer-service number (206-445-7825). I encountered only repeated automated-menu loops without a way out to speak to a person. I was going to switch to that carrier, but as I had not yet inserted the company's SIM phone card into my phone, I have not begun, and will not commence, service with that company. I have written to Lifeline also in order to report the matter.
I also tried the online "chat" option but again, only repeated automated messages appeared, so I repeatedly wrote "Best of luck," which only prompted the same message again and again. Not being able to communicate with employees is unacceptable.
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