SUBMIT A COMPLAINT

Airasiapaid for upgrade. you allocated a bad, seat! middle non-reclining! unable to change seat???

1
N Aug 02, 2019

Booking Ref: UZSQKG, Nicholas Williams
Booked flight online. Paid extra for "Value Pack".
Air Asia allocated me seat 31B. Middle non-reclining.
Tried for 4 hours to change this on your site. Blocked.
I have paid for a seat - this is probably the worst seat on the entire flight? Why would you do this?
Please change my seat to 1F. I will pay any extra required. BUt will require credit for my seat payment already paid.
My email is [protected]@yahoo.co.uk.
I trust you will resolve this immediately.
Regards
Nicholas Williams

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