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Agency Insurance Company
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5.0 1 Complaint
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Agency Insurance Company Complaints 1

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J
4:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Agency Insurance Company Would not cover damage

I was rear ended by a driver insured by Agency Insurance Company (AIC). The tail pipe and bumper were both damaged on my car since the other drivers car smashed around it (it looked totaled to me). I explained what happened several times to AIC but that would not believe that the tail pipe and bumper could both be damaged in one accident. I sent them photos I happened to have of my rear bumper from a couple of months before the accident. Still, they would not fix the bumper. Ever time I talked to the agent, he had a different story for how it couldn't possibly have happened that way. In their world, bumpers don't get damaged in rear end collisions.
There is an Allstate commercial where the man who is rear ended is relieved to learn that the other guy did not have a "cut rate" insurance policy. I think AIC is the company he was thinking of.

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Overview of Agency Insurance Company complaint handling

Agency Insurance Company reviews first appeared on Complaints Board on Mar 2, 2013. The latest review Would not cover damage was posted on Mar 2, 2013. The latest complaint Would not cover damage was resolved on Mar 02, 2013. Agency Insurance Company has an average consumer rating of 5 stars from 1 reviews. Agency Insurance Company has resolved 1 complaints.
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  1. Agency Insurance Company Contacts

  2. Agency Insurance Company phone numbers
    (800) 492-5629
    (800) 492-5629
    Click up if you have successfully reached Agency Insurance Company by calling (800) 492-5629 phone number 0 0 users reported that they have successfully reached Agency Insurance Company by calling (800) 492-5629 phone number Click down if you have unsuccessfully reached Agency Insurance Company by calling (800) 492-5629 phone number 0 0 users reported that they have UNsuccessfully reached Agency Insurance Company by calling (800) 492-5629 phone number
  3. Agency Insurance Company address
    7450 Coca Cola Dr, Hanover, Maryland, 21771, United States
  4. Agency Insurance Company social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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