Agency Insurance Company Policyholders Reviews 2025

Latest Reviews and Complaints

jeanenz of Paducah, US

Mar 02, 2013 4:32 pm EST

New complaint

Resolved

Would not cover damage

I was rear ended by a driver insured by Agency Insurance Company (AIC). The tail pipe and bumper were both damaged on my car since the other drivers car smashed around it (it looked totaled to me). I explained what happened several times to AIC but that would not believe that the tail pipe and bumper could both be damaged in one accident. I sent them photos I happened to have of my rear bumper from a couple of months before the accident. Still, they would not fix the bumper. Ever time I talked to the agent, he had a different story for how it couldn't possibly have happened that way. In their world, bumpers don't get damaged in rear end collisions.
There is an Allstate commercial where the man who is rear ended is relieved to learn that the other guy did not have a "cut rate" insurance policy. I think AIC is the company he was thinking of.

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How responsive is Agency Insurance Company's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How is Agency Insurance Company’s rated by policyholders?

Agency Insurance Company’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of policyholders are exceptionally satisfied with coverage.

Keywords

damaged driver fix insured photos accident agent bumper car collisions

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Agency Insurance Company reviews first appeared on Complaints Board on Mar 2, 2013. The latest review Would not cover damage was posted on Mar 2, 2013. The latest complaint Would not cover damage was resolved on Mar 02, 2013. Agency Insurance Company has an average consumer rating of 5 stars from 1 reviews. Agency Insurance Company has resolved 1 complaints.

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Agency Insurance Company Contacts

Agency Insurance Company phone numbers

(800) 492-5629

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Agency Insurance Company address

7450 Coca Cola Dr, Hanover, Maryland, 21771, United States

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Sep 25, 2025