The complaint has been investigated and
resolved to the customer's satisfaction

My credit union Associated Credit Union located in Norcross GA has marketed this plan to its members.
I have been calling the Wellness Extras plan since December 2008 trying to get membership information and a membership card. The plan offers discounts on vision, dental, prescription services.

The customer service agents refuse to send me a documentation/card/memberhip packet detailing what the plan does and how to avail myself of the services. Scam and crooks!

If you have experienced difficulty please let me know.bee


  • No
    noxid May 28, 2010

    Wellness Extras has been a life saver since I lost my benefits at my job and saved me hundreds of dollars in pharmacy bills. I saved big on contacts and glasses. My dentist participates and I saved anywhere betweeen 20 and 50%,

    0 Votes
  • Ma
    Make it Right Already Aug 13, 2009

    Please post if you ever received any information from Affinion Group and specifically the Wellness club you joined in the mail.

    I am interested in this since I too was considering having my company work with Affinion Group but I do need to ensure they are taking care of their customers before I expose them to my customers.

    If I saw your comment correctly, you have been asking then to simply send you a packet of information via mail and the have been unable to process that request? I may need to run fast from them if they cannot comply with a simple mail me request.

    0 Votes
  • Ms
    msfive_eleven Jul 15, 2009

    i have had a wellness extra card since day one and i went online to read about how it works... its as simple as that

    1 Votes

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