Menu
Write a review
File a complaint
Aeroflow

Aeroflow review: Unsatisfied

C
Author of the review
6:29 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Did not communicate with me that I had options of pumps through my insurance. Automatically selected me for a brand breast pump to be processed through my insurance without my approval. When inquiring about why I was sent a pump that I did not select, their response was "you have met the maximum benefit for a pump at this time, and your insurance will not cover an additional pump.
I did not ask for an additional pump. I questioned why they processed a pump to be ordered that I did not approve.

Recommendation: avoid

0 comments
Add a comment

More Aeroflow reviews & complaints

Aeroflow - Aeroflow is refusing to fix a mistake they paid after being paid
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I ordered a breast pump using my insurance benefits
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Aeroflow - Aeroflow demanding payment for a pump that was supposed to be covered by insurance at the time it was ordered and was returned to them
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - Returned C-pap and was not refunded, still receiving bills
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I received an invoice for $156.22 that was increased to $275.98
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I ordered a face strap for Phillps RemStar Respersonic CPap
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - Emailed four times between 08/27/20 - 09/28/20 and as of 10/20/20 have not received a response
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I am very upset about how my order was handled and the way Aeroflow treated my complaint
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Aeroflow reviews and complaints
  1. Aeroflow Contacts

  2. Aeroflow phone numbers
    Click up if you have successfully reached Aeroflow by calling +1 (888) 345-1780 phone number 0 0 users reported that they have successfully reached Aeroflow by calling +1 (888) 345-1780 phone number Click down if you have unsuccessfully reached Aeroflow by calling +1 (888) 345-1780 phone number 0 0 users reported that they have UNsuccessfully reached Aeroflow by calling +1 (888) 345-1780 phone number
  3. Aeroflow emails
  4. Aeroflow address
    3165 Sweeten Creek Rd, Asheville, North Carolina, 28803-2115, United States
  5. Aeroflow social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2025
  7. View all Aeroflow contacts
Aeroflow Category
Aeroflow is ranked 15 among 23 companies in the Medical Facilities and Services category