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1.7 115 Reviews

Adecco Group Complaints Summary

19 Resolved
96 Unresolved
Our verdict: With Adecco Group's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Adecco Group reviews & complaints 115

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11:01 am EST
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Adecco Group offered a contract 2700.36$ a month

was said in a supposedly live conference and chose 9 people to receive an employment contract and had to do nothing but update contact info online to keep said contract and the the recruiter said there was a processing fee for the mail so it would all ne certified. see attached screenshots. sorry I guess chrome doesn't support imaging posting and won't allow me to share my screenshot weird. anyway the put a time limit of 15 mins on it so it expires now anyway.

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8:40 am EDT
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Adecco Group Discrimination and ethics

I worked for adecco and I made a complaint to the adecco on site about other employees employed by adecco not following policies texting while in a process and watching tv and being on phone I went thru the chain of command on this and basically was nothing done I also filed about an adecco employee saying was not going to be trained by a white female employee and in reported and I was fired for hostile work environment and I was not allowed to give a statement til after. I was expected to roll over to the company thru the temp service but now I’m having to find a job I would like to speak to someone about this if possible my number [protected] the company was Honda and adecco office was in timmonsville sc the employee I spoke to about this has had an attitude with several other employees about reporting things

Desired outcome: Would like to be allowed to roll over cause I feel this was retaliation

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8:52 pm EDT
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Adecco Group No paycheck!!! 🤬😤😠😡

I have been set up my direct deposit with them years ago and still haven't gotten paid for last week's work. I was told the following email by my recruiter:

"There seems to be a delay in the system and Adecco is already working on it so you can receive your payment as soon as possible.

Please keep monitoring your account and let me know as soon as received it."

Who works for free these days y'all? I thought slavery was over!

I've never seen or experienced anything like this ever with any other company! I still haven't been paid! This needs to be reported to the EEOC or another government agency.

Desired outcome: I want my check for ALL of my hours worked.

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9:40 pm EDT

Adecco Group Nike

On Thursday April 6,2023 My Boyfriend And I Left Early Due To Car Problems At 12:06am But While We Was Talking To The Supervisors They Have Wrote Us Up Due To Points But I Had Dr Notes So My Points Got Dropped Down So I Didn’t Sign A Warning Write Up But My Boyfriend And They Told Us To Just Keep Coming To Work So Today Friday April 7,2023 We Was Suppose To Be At Work 5:00pm We Went To Work Clocked In Early At 4:55pm And Signed In Two Supervisors Seen Us But Never Said Anything But One Supervisor Termed Us Without Any Explanation And This My Second Week And I Never Got Paid From My First Week

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8:31 am EST

Adecco Group Wages

I was contacted by Adecco via Facebook if I was looking for a job which I was, I then started the procedure to start work, unfortunately the job wasn’t for me and I left after a few days, I was promised a wage for the days I worked, Thetford I had to wait a week in hand to be able to get that money which was fine, but it is now today that I am supposed to get paid and they have not paid me, I’ve been in contacted with Adecco but they are saying that there’s nothing I can do and have to wait another week, i was reasured I would be getting paid today 5 days ago so any problems should’ve been addressed back then not the day I’m supposed to be getting paid and now having to wait another week, absolutely poor performance from Adecco.

Desired outcome: To be paid

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5:42 am EST

Adecco Group Sophie Adecco

I was given an interview where I had attended this, Sophie communicated with me almost every other day prior to this interview.

It was clear I was unsuccessful, the day after the interview I had received no phone calls no emails. Two weeks later I received an email to ask me how I am and if I’m looking for work.

Firstly, the reason I contacted you was because I was looking for work, when someone attends an interview it’s usually because they want the job. If you aren’t able to face people and tell them they weren’t successful then you shouldn’t be in the job. To then contact someone afterwards being oblivious to the fact you’ve been ignoring them asking if they are looking for work is extremely patronising.

One of the most unprofessional agents I’ve dealt with.

Desired outcome: To do their job competently.

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3:25 am EST

Adecco Group Mr babatunde akanbi. [protected]

I am making a complaint due to my feeling of despondency working at amazon stn8 via the addecco agency. I work hard and do my job effectively as my supervisors will verify. Nevertheless, I have been treated discriminated, victimised due to physical characteristics which should be a positive thing, treated and spoken to disrespectfully and disregarding my mental health which in turn only makes it worse. Working at amazon stn8 has really surprised me. I work hard and along with a handful of other colleagues that are likewise. But imagine a work environment were staff are hiding in restrooms throughout a whole shift or on many occasions hiding in restrooms for half their shift. On top of that, customer parcels are thrown around with discourteousness, hence the high rate of returns for damaged parcels. As I am a customer aswell, its despicable to see how customer parcels are treated when customers should be at the forefront of any business. If this was the opposite, a business would surely make more profits. My wish is to have an environment were I can work hard and do my job safely, effectively and with no discrimination. That has been the contrary of my experience so far. I have been victimised and spoken to rudely and loudly by a supervisor who was a actually favouring another colleague of the same origin who was hiding in the restroom while a handful of us are working hard to make customers happy. I complained about this to addecco who basically did nothing to acknowledge the issue and took no action even though its glaring to every staff member. Addecco says it committed to making the future work for everyone, they also state they would stand against discrimination of any kind. Amazon also states it stands against any discrimination and that they take care of employees health and wellbeing regardless of their level, tenure or position. On the contrary, I have been treated unfavourably to those values. I have been discriminated mentally and racially. I have been victimised and spoken to with disdain. My mental health has been disrespected and made worse. I feel depressed and anxious and even suicidal at times even though I hate to say because it makes me feel sad as my motive is to work hard just so I can feel happy. It take about ten minutes just to walk from one end of the warehouse to the other. To get to the car park, you have to walk up three flights of stairs walk about 50 metre and another three stairs back down again. I mention this because there is a clear failure to make any reasonable adjustments for any disabled worker. This reflects on how I have been treated and how my complaints have been dealt with internally with no results. On top of this, I have also been threatened with hands waving in my face by addecco staff who witnessed some staff hiding in restrooms while I complained about it. He instead acknowledged to do something but turned a blind eye. Other colleagues whoalso work hard witness this and talk about it quite often. I have requested viewing the cctv to justify these issues. I am receiving treatment from my g. p for depression and anxiety. I also suffer from anterior knee pain which creates issue when I have to climb up long flights of stairs. There is no adjustment for people with disabilities were am working. Notwithstanding, my will and desire is to work hard and work hard I will irregardless of my medical conditions. I have great ideas of my own on the logistics front, energy and health and fitness. I feel a duty of service towards this country and I feel patriotic towards this country, but what I witness, feel and go through at work just trying to pay my bills and tax makes me depressed. I hope something can be done to reverse or alleviate these conditions. Feel really sad just trying to do my job.

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9:35 am EST

Adecco Group Horrendous customer service

On 11/10/2022, I requested an email address to send a letter of complaint to and as of today (11/15/2022), I still have not received a response. This doesn't include the non-responsive phone calls/emails submitted prior:

-----------------

Thu 11/10/2022 8:52 AM

This email is being composed to issue a complaint about your services…

Towards the end of this October, I expressed interest in a job you had on your website (Reference number US_EN_99_173860_2006180 - Product Specialist) and received a confirmation that I applied and someone would contact me.

Days later, I didn’t hear from anyone and contact the Southington office without a callback, so I found another office in Wallingford and spoke with Stephanie who indicated that the Michigan office handles this job posting and said she would contact that office and have someone get in touch with me.

I contacted the Michigan office myself after not receiving any phone call or email regarding the position and was told that a representative would contact me. Here it is a few weeks later and NO ONE HAS CONTACTED ME YET REGARDING THIS JOB.

The incompetency of your company is not to be tolerated – multiple individuals “dropped the ball” and didn’t make follow-ups or had the decency or respect of contacting me to keep me in the loop of communications. I still see the job/position is available and when I log in, I see a notice that I applied for the job.

Do you wish to create excuses for your representatives or are you going to assume responsibility for your incompetency?

I am still interested in this position, but if you don’t care enough to communicate with me, then maybe this warrants public attention.

Regards,

Bruce Lavigne

Desired outcome: How about a job?

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8:20 am EDT

Adecco Group Adecco

Hi there,

I recently contacted adecco looking for employment. The man over the phone was very rude, aggressive and would not let me talk. He told me he rang and offered me a job last year and then accused me of not answering him. I have never spoken to this man before and to be humiliated and taking my character is not good enough. I will look elsewhere.

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6:15 pm EDT
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Adecco Group Employee

I am very disappointed in this company. They contacted me for a job, offered me a certain pay per hour, I confirmed more than once, accepted position, and then never paid what was offered. Very unorganized, unprofessional. I also have not been able to reach anyone on a corporate level to complain or have issues resolved. Currently seeking legal.action.

Desired outcome: Want to be paid what I was offered. I have shown written proof and yet I am.still getting the run around

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3:23 pm EDT

Adecco Group Unpaid wages I worked

I’ll start by saying the days and hours they have you working on your contract is a lie once you get to the warehouse you end up working random times and days from what was agreed upon. On top of that if you do end up working here check your paychecks because they don’t pay all the hours & days that you worked & they’ll sit and argue with you saying “it’s not in the system” & not do anything about it. Worst temp company by far. I’m already taking legal action and reported it to Texas workforce.

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10:13 am EDT

Adecco Group Payment Not Recieved

Hello, my name is Tyone Hairston and I have worked for Adecco since September of 2021 as an employee. Before I started my contract, I was offered a $600 bonus if I stayed contracted with the company until the end of February 2022. To complete my retention pay-out, I stayed with the company until March 2nd of 2022. Although, before resigning, I checked with my recruiter through email, Kelly Consadine, to make sure that if I resigned, will I still get the bonus that was offered to me. She stated in an email that she will check for me to make sure and then she followed up with another email; she stated that I will qualify for the bonus if I work through the end of February. Therefore, I stayed with the company until March 2nd to ensure I could be eligible for the bonus. So, the second week of March (when we were told we would receive the bonus), I notice that I did not get paid for my bonus. After that, I immediately email my recruiter informing her that I did not get my bonus. After 5 days, she finally responded and stated to me that she does not send the bonus and informed me that will come from UHG payroll. After this email, I concerned myself with many questions. Wouldn’t you be concerned that I did not receive my bonus after you as my recruiter re-ensured me that I would get my bonus if I worked through February? I felt like she did not care and disregarded me in a way to not take accountability for what she told me. I was lied to in order to stay with the company just a little bit longer for whatever reason. I would have been okay if she was honest with me and said, “If you resigned at any moment, you will not qualify for the bonus.” Instead, she did not even care to find out more details until I sent another email. After that email, she stated to me that she did contact someone with UHG and she was told that at any time a contractor resigns, they will not receive their bonus which was not stated in the email that Adecco sent out that offered the retention bonus, and it was not told to me even when I asked my recruiter Kelly. As an employee, I was lied to and used for someone’s else benefit to stay with the company longer because of a promised incentive of a $600 reward that I ultimately did not receive because of unlawful reasons.

Desired outcome: Please pay me out for the retention bonus I was offered and promised.

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10:03 am EST
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Adecco Group Pay and customer service

We have filed a previous complaint about tony at the Winchester Adecco and nothing was done she yet again did not pay my boyfriend on time or process his direct deposit information which is wrong and she will not answer the phone you have to call when they open and are lucky to get in touch with them by the time they close something needs done about this either replace her or train her this can't keep happening the only time she calls is if you miss work and she has sent me to a job that required a fork lift listenes and a driver's license I have never had either she never enclosed the details and I lost the job due to that.

Desired outcome: Anything to make tony do her job

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12:43 pm EST

Adecco Group Service

Hello my name is Alphonso McCargo I applied at a job in the Lynchburg office they have been telling me for almost a month that I will start than keep changing the start date today they said it was a system error, but how can that be when I have friends who work there and they bring in new people and they even called my friend and asked her if she wanted to work at J crew can you please tell my why am I been lied too and treated like I am nothing please you can reach me at [protected] or by e-mail [protected]@gmail.com

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11:06 pm EST

Adecco Group Drug addict

Darnell White needs to be drug tested using his own urine instead of using his kids pee.He works for Nike in frayser I didn't no y'all hire cocaine and weed users. He mess y'all forklifts up then what, stop hiring addicts. I personally wouldn't what nobody that's an addict working for or through my company. He needs to be in rehab, that why he has old scars and teeth missing due to his addiction and getting beat up. A junky

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5:52 pm EDT

Adecco Group Paying

The Lockport branch never paid me money, lied about my card being sent out just for me to call and the same rep who I belive name is Alison, tell me I had a paper check to be mailed still no check...

Daily pay temp is a scam

Desired outcome: I want my money

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7:59 pm EDT

Adecco Group Payroll not entered

Melissa broam never informed me that i was being assigned a different recruiter by the name abe walls and jennifer mathis. And since i never reached out to them my payroll wasnt entered and i have not recieve my direct deposit for last weeks work. Which is a breach of my contract on adeccos end and i need this resolved. And was told it was my responsibility. To enter hours i already had. And i recieved my first week direct deposit just fine melissa has been horrible to deal with and made this experience wretched.

Desired outcome: I need my payroll to be entered and my money i worked for

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11:54 pm EDT
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Adecco Group Re: customer service call agent

Dear Sir or Madam,

I am currently being affected by a serious conflict of interest in which my previous workmates and their friends work for Adecco as well. I have not received one genuine call since I have began working the past couple of weeks. I am constantly being stalked by these group of people who refuse to leave me alone and have instead chosen to ridicule me, bringing religion in to training groups and hacking my head set.

I am not going to be returning to work.

Desired outcome: Apology

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3:25 pm EDT

Adecco Group Not giving information

I asked on what the company name is hiring for a melter position. The manager said on my text message that he can't give it out. I said yes you can it public information. He then said bye to me. When we are facing world crisis and people trying to find job. I live Erie, Pa and they are located on peach st in erie, pa. Im fully vaccined. I have work experience. I have a Associates degree in welding. I have crane experience.

Desired outcome: Have fired

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10:09 am EDT

Adecco Group Pay

Still haven't got paid since orientation two weeks ago or anytime after that. I was repeatedly lied to about when I would get paid. I talked to the lady at adecco Alessia because the payroll lady was out today, she said I'll have it today just to go up there this morning and still have to wait on my check to get processed and regardless i still came to work! I'm behind on bills, borrowing money for transportation back and forth basically struggling but still finding a way back and forth and still work.

Desired outcome: To finally get paid

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Adecco Group contacts

Phone numbers

1802 900 900 1800 094 4400 More phone numbers

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