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J.B. Hunt Transport
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J.B. Hunt Transport Complaints Summary

55 Resolved
38 Unresolved
Our verdict: While J.B. Hunt Transport has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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11:11 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was employed by JB Hunt for almost 5 years and the regional manager David Martin never liked me from day one and I never did anything to him, he had a vendetta against me, I was a mobile service tech and I have close to four decades of experience, I was operating the oldest service truck at the facility and when we finally got a new truck he said that I...

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5:45 pm EDT
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J.B. Hunt Transport Terminated for uncontrollable accurrence

Defective tire blowout trailer right side,1st axel,outer tire and Defective hub leak truck right side,steer axel,According to personnel of the unemployment office state of Arkansas,JB Hunt Transport Services was wrong to terminate me.I cannot control the uncontrollable.JBHTS has cost me $120,000 US dollars in pay. Your help in collecting $120,000 US dollars will be split 50/50.As God as our witness

Desired outcome: Back pay,lost pay for the defestation of $120,000 US dollars,to split 50/50 with you that help me with collection

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8:04 am EDT
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J.B. Hunt Transport Dangerous JB Hunt driver

1:48pm, Port Allen Louisiana, Hwy 1 north.

JB Hunt truck number 368466.

Driver crossed 3 lanes of traffic without looking in mirror nearly taking my bumper off at 60mph. He knew what he did because we stopped at a red light and he was laughing and waving at me as I took a picture of him and the truck. I also have dash cam video. Glad to see what JB Hunt considers quality employees. I can accept a mistake. I don’t accept arrogance and indifference when someone is driving 80 thousand pounds.

Desired outcome: Driver correction

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Is J.B. Hunt Transport legit?

Our verdict: J.B. Hunt Transport has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores J.B. Hunt Transport's position as a benchmark of trust and quality within its industry. Users and clients of J.B. Hunt Transport can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

J.B. Hunt Transport earns 100% level of Trustworthiness

Perfect Trust Endorsement: J.B. Hunt Transport achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for J.B. Hunt Transport. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for jbhunt.com can be seen as a positive aspect for J.B. Hunt Transport as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of J.B. Hunt Transport's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Jbhunt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows J.B. Hunt Transport website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Jbhunt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

J.B. Hunt Transport as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up J.B. Hunt Transport and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Jbhunt.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from J.B. Hunt Transport.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to J.B. Hunt Transport. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:11 pm EDT
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J.B. Hunt Transport Bad driver

At 7:20 PM, 10 August 2023, mile marker 93 on route 64 southbound a JB Hunt vehicles forced me onto the shoulder. I was in the right lane at a constant cruise control speed. The truck passed on the left, but traffic there was not going fast enough. Driver signaled to move right, but was not patient enough and began drifting right to make me slow down. Which is not my responsibility. He decided to just move over with only half the trailer past me. Forced me to swerve onto the shoulder. I have a photo of the back of the truck for identification.

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8:33 am EDT
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J.B. Hunt Transport Professionalism

I recently had the unfortunate experience of interacting with [Redacted], and I must say, his behavior and treatment were absolutely appalling. As a representative of JBHUNT, one would expect professionalism and respectful communication, but Allred fell short in every aspect. His disregard for basic courtesy and his condescending attitude was not only disgraceful to the company he represents but also a reflection of his character. It is disheartening to witness how he consults business and speaks to others in such a demeaning and unfriendly tone. I cannot emphasize enough how disappointed I am with the terrible treatment I received from Christopher Allred, and I believe his actions reflect poorly on both himself and his mother.

Desired outcome: Maybe a refresher course in Customer Service and Humanity

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2:00 pm EDT
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J.B. Hunt Transport Driver unsafe

Driver was so unsafe he risked several lives including mine on the 4 miles leading up to the intersection of 54 and 487. He tailgated me within inches pushing me to go over the car speed limit of 50 and 45 mph. Truck speed limit was 35mph. He was inches from my bumper beeping tailgating he tried to pass me on a double yellow and swerved over the line several times almost hitting another truck head on. The man is a menace. My dad is a truck driver and so are most of my friends. I am not tolerating such behavior. I really felt I or someone was going to die and I know the road and the speed especially with the weather is dangerous over the speed limit. The truck speed and advisory speed are 35 through the are they car speed is 50 then 45 then 35 through the area. I pickled into the left turning lane at the light to get pictures and so I could pull over and calm my nerves. I am pro trucker but this man is no trucker he is death on wheels.

Desired outcome: Driver retraining. Or dock work

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Update by SavedbyFaith
Jul 20, 2023 11:10 am EDT

The number is protected I cannot read it.

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5:29 pm EDT
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J.B. Hunt Transport JB hunt yard Livermore California

I’m a truck driver of other company and come every day to pick trailer and drop trailer at JB hunt yard livermore

But the guys are working in highly unprofessional way

I complain every time that trailer are parked in wrong way infront of other parked trailer’s and it waste hours to take out the trailer from yard

I complain many times to manager and other guys sitting on computers but everyone is in mood of enjoying vacations no one is serious for outside drivers who are coming to pick the trailer

Everytime some party is going on there and we outside drivers are just waiting for long hours to pick our trailers

Disgusting and highly unprofessional environment of working

They don’t listen despite many reminders

Please look into the matter serio

[protected]

Desired outcome: I think there will be someone responsible and serious person to take action

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3:21 pm EDT
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J.B. Hunt Transport Trailer misuse

Jb Hunt have given me a small business owner operator a trailer misuse fee of 19,000. I cant pay this i will go homeless with my wife and kid and will lose my business. They never told me anything about this when i booked the power only load with them. They wont give me some contact number to call its only email which they wont reply back in a timely manner regarding this Life changing issue with me. Please hlep

Desired outcome: I would like a solution of no fees

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4:40 pm EDT
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J.B. Hunt Transport Driver tried to kill me

On 06/30/2023 I was exiting 80/94 West in N.W. Indiana & getting onto I-65 South ramp & at the end of the ramp, as per usual, I was looking for passing traffic to my left to make sure it's clear for me to get onto I-65 South. As I was looking, A JB Hunt semi truck came barreling full speed down the right lane (@ mile marker 258) where anyone coming off a ramp has to make sure to clear before getting onto their exits' highway, etc. This JB Hunt driver completely ignored the fact that I CLEARLY was attempting to get into said lane, the ONLY lane I could access & even tried to cut me off from accessing that lane nearly hitting my car! He had absolutely NO REGARD for human life or anything else. I took a picture of the back of his truck & the numbers on his truck in the upper right hand of the door is marked "JBH6 336502" & the bottom part of the left door is marked "JBHZ 67870". PLEASE make sure he/she/they/them are put into a safety training class and/or reprimanded.

Desired outcome: A written apology from JB Hunt & a promise to retrain their driver in a safety training class and/!or reprimanded.

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12:10 pm EDT

J.B. Hunt Transport Reckless driver down rural dirt road

On 06/30/2023 between 0730 and 0745 a J.B. Hunt truck and trailer was traveling at a ridiculous speed down a dirt down to a chicken house. I have attempted to make several complaints about J.B. Hunt drivers driving ENTIRELY too fast down an unpaved road that has children playing outside. They vehicle was moving so fast and throwing up so much dust that I could not get a truck or trailer number. I have called and attempted to file a complaint on my drive to work this morning where my name and contact number was collected. I have yet to receive a phone call. With the speed these drivers are going, I'm worried that one wrong slip would send the large truck and trailer careening through my house into not only my child's bedroom but also mine and my husbands. Please feel free to contact me at [protected] or e-mail at traceybraden.[protected]@gmail.com

Thank you for your time.

Desired outcome: Would like the driver/drivers reprimanded and advised to slow down.

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12:05 pm EDT
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J.B. Hunt Transport Aggressive Truck Driver

On May 5, 2023 at 10:25 a.m. we encountered a J.B. Hunt truck driver on 96 in Michigan that decided it was ok to cut my car off nearly causing an accident between us as well as three other vehicles both behind us as well as in the left lane. There was no reason for him (the driver was a male wearing sunglasses) to even enter the middle lane as there was no vehicle in front of him. I have dashcam footage as proof. Trailer number JBHU257134. Please learn to train and control your drivers before a lawsuit entails due to a fatality in which your driver would be responsible. I would be more than happy to provide the dashcam footage a PROOF!

Desired outcome: This specific driver should receive extra training or disciplinary action due to his reckless driving. You can track the driver with the trailer information as well as the time through dispatch.

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2:29 pm EDT
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J.B. Hunt Transport Truck driver

Today April 14 At around 1230 pm I was getting on the exit to merge on to the 417 when your driver almost hit me his truck number was 200854 or 200354 something like that and the trailer number was u 82852 it was a leased trailer I had to slam on my brakes and I have kids in my car ! They should honestly drive more carefully! [protected] is my phone number and [protected]@yahoo.com is my email thanks leslee lefevre

Desired outcome: Maybe an apology and some driving school!

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1:26 pm EDT
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J.B. Hunt Transport Tractor trailer driving

Today at approximately 11:43 am at the intersection/ramp of route 283 north to 283 east I experienced a terrifying experience as a jb hunt hauling a small pup container trailer coming off the ramp to head west bound ran me out of my lane without yielding or checking for space to do so safely. As you maybe aware there is a stop light here for traffic coming off of Eisenhower boulevard ( which where is where I was traveling from). I DID have a green light. As a class A cdl driver myself although in my personal vehicle at this time. This sort of driving is very dangerous and could have been costly if I was not able to quickly change lanes to avoid collision. such if I didn’t have the room to escape I would have ended up under the trailer if not hit with the tractors drive tires. If you do investigate this situation and have a continuous running dash camera, the older ford mustang that then had to cut across two lanes of traffic to exit in front of your truck is my car.

Desired outcome: I don’t anything on my behalf I’m concerned about safety of those on the roads, these same roads my wife ands kids drive on. The next guy or gal my not have a chance to avoid a accident

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2:12 pm EDT
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J.B. Hunt Transport Scrap metal dump trailer

Truck 366130 and trailer 098562 on 03//22/2023, a piece of scrap metal flew out of the trailer and hit my car, I stopped my car to see what damage it cause but luckily there was no damage. I don’t think that truck should be driving down the road with no cover. I travel rt 88 in Westport ma all the time, I hope jbhunt talks to there driver or get the trailer fixed so this incident don’t happen again

Desired outcome: Talk to driver or repair trailer

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1:30 am EDT
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J.B. Hunt Transport Driver not right in his head

On March 17 2023, 4:50pm on 215 going south bound was a danger to everyone on the road, no blinker I had my blinker on to get off on cactus blvd, next thing I know a semi on me [censored], driving a high rate of speed on 215 and cactus had to get out of his way pulled in slow lane, I noticed he was tail gating another car as well, turned on iris Ave still at a high rate of speed, driver was not right in the head

Truck number# 358553

I feared that he might hit the back end of my pick up truck so I moved over to the side

Frank Fahey [protected]@gmail.com cell [protected]

Desired outcome: Discipline

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9:07 am EST

J.B. Hunt Transport Rejected access to haul with no explanation given despite several attempts sent via email and calls

We signed on with JB HUNT as a carrier back in June/2022 or so, as an owner operator. Our company name is D&S Transports LLC MC#1375549.

We met all requirements and were approved after running a few loads. Our access was rejected with no explanation. We reached out to ask why with no explanation after multiple attempts access was then regranted initially, we were told that it was our factoring company, Bobtail factoring that was the issue. Then we were told that it was fine to utilize them so, we continued on with Bobtail for factoring.

After a few months, we were rejected again we reached out asking the reason and was provided no explanation!

At this point we still have not been provided any explanation despite our many efforts to ask for an explanation to the date none has been provided. We feel like we are being discriminated against due; to race, or being a small company!

At this point again we have received no communication from JB HUNT whatsoever. No explanation has been provided as to why we are being rejected as a carrier, and we are simply seeking a detailed explanation as to why and maybe there’s something that we can adjust like our insurance or our factoring company that we are currently utilizing however, we have no clue as to why we are being rejected and we have not been given the opportunity to Make adjustments where necessary if that is at all possible.

We are simply asking for a detailed explanation of why we are being rejected so, that we may attempt to make adjustments so, that we can again be expected.

Thank you,

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6:53 pm EST
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J.B. Hunt Transport Driver

On the evening of Feb 13 2023 at approximately 540p in Cicero Illinois off 25 street east bound. I driver with the tag number 336692 US DOT 0080806 had no regard to the road. Switch lane w out and turn signal and force me on curb to mess up my car rims. Elderly person was on board w me. He cut me off. Not jumped in front of me but came over on me to make me go into a curb.

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3:34 pm EST
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J.B. Hunt Transport Rate cut for no reason Load# 1DX8854

Hi there! We are worried about one of our load , because broker Edgar Arroyo simply cut half of the price! Original price was $2800 but when driver arrived saw that trailer was broken, he took that trailer and repaired for his own money. After at the truck stop was mass shooting. Driver waisted his time for nothing. He paid $825.46 for repairing trailer. And broker saying that he tried to reach out the driver but didn’t get response that’s why he cut half of the price. We can’t see reasonable reason to do that. You guys didn’t provided trailer with good condition. We fixed your trailer and waisted our time. Instead of being thankful you just cut the price. We will to everywhere , hire any lawyer, but we won’t stop , until we get full amount!

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3:56 pm EST
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J.B. Hunt Transport Live 50 miles or less to be eligible for employment

I had applied I accepted the offer of employment was on the phone with recruiting department and person from background department for approximately 2 hrs.I received a call 30 min later I had drug test location and time already set.I was then told I lived 56 miles from where I was going to report for work and J.B Hunt has a policy that they only allow a applicant to live 50 miles or less from the location.I live in the Ventral Valley California and a good percentage of people commute in to the Bay Area which is 100 plus miles one way and that’s not for other jobs that’s transportation jobs as well.Why was I not notified before my hopes where up to have a financial income.Where is it written in the policy of J.B Hunt Transportation that employers have to live within a 50 mile radius.

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4:23 pm EST
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J.B. Hunt Transport Driving

Your driver was pulling a target trailer #166521 i could not get the numbers off the truck. But he was driving on 155 going into Palestine Texas around 8:15 am

this morning and he was all over the road crossing the white line and driving in the fast land i couldnt go around him because he was going fast and i didnt want

to get hit or ran off the road. Then he got beside another driver who was pulling a target trailer riding side by side for a good ways until he passed that driver. I dont know what he was doing but he needs to drive right, i drive this highway everyday and never seen any semi doing this before and i see target trailers every morning. I wish i could have got his info but if i see if again i will call the highway patrol.

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J.B. Hunt Transport contacts

Phone number

+1 (800) 452-4868

Website

www.jbhunt.com

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