Acme Revival
Reviews and Complaints

DO NOT USE ACME REVIVAL IN SHERIDAN COLORADO TO FIX OR REPAIR ANY OF YOUR EQUIPMENT!

I sent them a visual field that was having a software issue, with an estimate of $600-$800 to repair. They sent a shipping tag to have the visual field sent to them. The screen was damaged during shipping, but ACME did not insure the package. Wanted $2000 to fix the screen on top of the initial repair. I declined the repair and the vf was returned. However, they did not return the patient response clicker nor the power cord. Awful company! Beware!

This company made you pay in advance the repair fee by ACH wire transfer but return the equipment not fixed and in worse condition. They don't take credit card payment and only demand ACH wire transfer so that you cannot dispute the charge. By doing so, they steal you money. Beware, all email and correspondent come back without a last name so that you cannot track down this person. All phone calls were replied with a generic answers "we will talk to our technician and get back to you" but they never return a customer's phone call with any answer.

I bought a Retinomax Autorefractor, it was advertised as a refurbished working model that had been inspected by a proffessional technician, and if I wasn't satisfied I could return it no questions asked before 30 days.

When I received the equipment it was broken, in pieces falling apart, the packing was perfect and it was obvious that the device was not inspected at all or nowhere near refurbished. So I sent it back with their label, what I got was an email saying that it was broken and I they couldn't return my money, close to 3 thousand dollars, so they returned their pice of trash to me.

I called my bank and thankfully documented every single email and pictures, they protected my money from being snatched by this fraud company.

charged me nearly $1000 for a repair that was never attempted, i with certainty believe they didn't even attempt to "diagnose" the problem either. its closing in on a month trying to get a refund from these jackals. thief's and liars. im convinced that their "I'm a real-live person" chat line is fake.

DO NOT SPEND YOUR TIME AND MONEY ON THESE PEOPLE

DO NOT USE ACME! I sent my sensor to this company for repair, they said I would receive a price estimate and would need to approve it before they began. They sent the estimate and began work before I gave my approval. They then sent the sensor back, but it was a completely different one than I sent. They assured me it was mine but I showed photo proof so they would believe me. They then sent back my sensor and what began as an internal issue had changed, as the whole outside was broken off into pieces. They claimed that this is how they received the sensor initially, but it was shipped in bubble wrap. Now the company is refusing to fix the problem they made. Their website says satisfaction guaranteed, but after my experience I know that is a COMPLETE LIE!

First photo was what we sent. Second photo was what was returned to us.

Overall, I had a positive experience with Acme Revival, however, there was one small hiccup. When I received my product, I was disappointed to find that it didn't come with a manual. Although I understand that some products don't include a physical manual anymore, I wasn't aware of this before making my purchase.

When I contacted their customer service team, they informed me that the manual was only available on their website. I appreciated their prompt response, but I have to admit that I found it challenging to read through 500 pages of instructions on my computer.

Despite this small inconvenience, the product itself was high quality and met my expectations. The clothing was stylish and well-made, and I received many compliments when I wore it out. I was also impressed with their fast shipping and easy checkout process.

Overall, I would recommend Acme Revival to anyone looking for fashionable and well-made clothing. Just be sure to visit their website ahead of time to access any necessary instructions or manuals.

I recently shopped at Acme Revival and I have to say that I am pleased with my purchase. However, I did face a minor issue wherein I did not receive tracking details for my order until five days after it was placed. While the fact that they don't offer a phone number for support is a bit inconvenient, their online chat support is available to address customer concerns. In my opinion, it would be better if they had other options available for customers to reach out to support, but the absence of phone support did not affect the product in any way. All in all, I'm quite happy with my experience at Acme Revival and would definitely consider shopping there again in the future.

Recently, I made a purchase on Acme Revival's website, and unfortunately, the infusion pump I received was not operational. I attempted to contact their customer service department through various means such as phone calls, but to no avail. It was a rather disappointing experience, as I expected them to provide some form of assistance.

After several attempts to reach out to Acme Revival's customer support team, I decided to return the item with hopes of either receiving a refund or a replacement. I communicated with the company solely through email, which made the process of resolving the issue more time-consuming than I would have liked. It has been approximately two months since I returned the defective product, but I have yet to receive any update on whether or not the replacement or refund has been processed.

Overall, I was not exactly pleased with my experience shopping on Acme Revival's website. In terms of customer service and response times, there is certainly room for improvement. It would be nice to see the company be more proactive in addressing concerns and taking measures to prevent similar issues from occurring in the future.

As a concerned Australian consumer, we recently experienced a disappointing shopping experience with Acme Revival, an online retailer notorious for selling faulty electronic devices that fail to function according to their specifications. Despite their assurances that the product would be in perfect working condition, we were disappointed to find that our purchased device was faulty and failed to meet our expectations.

Our initial attempts to seek redress proved fruitless as Acme Revival proved to be totally unhelpful in assisting us to rectify the situation. We found their customer service team to be evasive, argumentative, and unresponsive when we reached out to them for help. They seemed to be passing blame rather than taking responsibility for the quality of their product and the results were frustratingly detrimental to our entire shopping experience.

Apart from their disturbingly unresponsive customer service team who appeared dismissive of the situation, the most shocking part of it all is that we have yet to receive even a single follow-up regarding the issue from Acme Revival which is unacceptable. We understand that technical glitches can happen, but a company that cannot take responsibility for its errors and omissions is not one we would recommend to anyone, especially Australian customers.

In light of this, we would advise anyone seeking to avoid the difficulties we experienced to steer clear of Acme Revival lest they end up with a faulty product and unsurprisingly, improperly handled customer service.

My experience with Acme Revival (acmerevival.com) was incredibly unprofessional. I had my heart set on ordering a specific item from them, and before purchasing, I took the initiative to contact a sales representative named Lyn to confirm that the item was in stock. Upon receiving the go-ahead from Lyn, I went ahead with my transaction and eagerly awaited my package.

However, to my dismay, I later received an email notifying me that my order could not be fulfilled as there was no stock remaining. I was left feeling extremely frustrated and disappointed, especially considering that the website still showed that they had 9 of the item in stock. This oversight on their part resulted in me missing out on another opportunity to purchase the item elsewhere, as it happened to be a flash sale.

All in all, I would strongly advise shoppers to stay clear of this website in the future. The lack of professionalism shown during my experience is not only unacceptable, but also leaves me wary of conducting any future transactions with them.

I recently made a purchase on acmerevival.com and I'm sorry to say that I was quite disappointed with my experience. More specifically, I purchased a Zimmer ATS 2000 tourniquet, which I only used twice during the 2.5 months that I owned it. Unfortunately, the battery failed soon after I started using it, displaying the battery fail light, and I had to resort to making a warranty claim. This was when I came to find out that the battery is not covered under the 1-year warranty that they offer.

Needless to say, this was a heavy setback for me. I was hoping that their customer service would be able to assist me in some way. Yet, when I tried to contact them, there was no one I could call to discuss my issue. Their online chat service turned out to be useless, as none of the agents were able to connect me with a service person or manager that could help with my situation. The lack of proper customer service was a real disappointment, and I felt like I was left entirely to my own devices.

In short, based on my experience, I cannot recommend dealing with acmerevival.com. I felt very unsatisfied with the whole situation, and it's unlikely that I will be making another purchase from them anytime soon.

As a small-scale dental lab, we at first approached the prospect of ordering a new film processor with a good deal of trepidation. Fortunately, Acme Revival (acmerevival.com) seemed to offer just what we needed, so we decided to give it a try. Our experience wasn't without a few hiccups, to be sure, but overall we are rather pleased with the outcome.

From what we can tell, Acme Revival appears to be well-known within the medical and dental supply communities, with a solid reputation for providing high-quality equipment at reasonable prices. Thus far, we feel that they've lived up to this reputation, particularly in terms of the quality of the film processor itself. Although it did take a while to arrive-- owing, we were told, to holiday delays-- when it did show up, it looked terrific. Even better, our lab tech was able to install it quickly and simply, with no fuss or muss.

On the downside, we have to admit that we were a bit disappointed with the delay. Clinical work obviously can't be put on hold just because equipment hasn't shown up, and in the two days that we had to operate without the new processor, we did feel a bit like we were being held back. This is not to say that we're blaming Acme Revival themselves for this state of affairs: the holidays are a chaotic time of year for shipping companies, so we fully understand that some delay was inevitable. But still, it was a bit of a setback.

All in all, though, we feel fairly happy with our purchase from Acme Revival. The processor is already proving to be a valuable asset to our dental lab, and it seems to be holding up well over time. Would we recommend this company to others? Certainly! Just be aware that-- like with any online purchase-- there is a small chance that your order might take longer to arrive than you'd expect.

When I came across Acme Revival, I was really excited about their offerings. I came across a sewing machine that I had my eyes on for a while and it was advertised to be in perfect working condition. Eager to make my purchase, I went ahead and made the payment and waited patiently for the delivery. However, upon receipt, I was met with a huge disappointment. The sewing machine was in a completely unworkable state, and it became apparent that the machine was not what it was advertised to be.

Naturally, I was furious, and on the very next day, I lodged a complaint with the company asking for a full refund. I also sent along several pictures of the damaged machine, so they could see the seriousness of the situation. All this was done on Jan 16, 2022. However, my plight has been unheard ever since. It has been weeks, and I still have not received a refund yet. I do not believe that it is a difficult task to process refunds especially when it comes to credit cards.

The whole ordeal has left me very disheartened, and I do not think that I will be returning to Acme Revival anytime soon. It is disappointing to see such a lack of customer service and care, especially when it comes to their reputation in the market. I hope that the company takes strict action to resolve this issue soon; otherwise, it will leave all its customers feeling let down and disappointed.

So I recently made a purchase on Acme Revival's website, and unfortunately, it did not go as planned. I was in need of a new anesthesia machine, and found what appeared to be the perfect one on their site. I went ahead and made the purchase, with the assumption that what I saw in the photo was what I was going to receive. I soon realized that there was no one to contact for help in case an issue were to arise, which was quite frustrating.

To add insult to injury, my purchased item arrived a staggering two months later than the promised delivery date, only to find that the anesthesia machine was not only the wrong model, but also incredibly old and filthy. It was a far cry from what I had originally ordered, and I was understandably disappointed.

And the surprises did not stop there - the stretcher I also ordered arrived without any wheels, rendering it completely useless. It was shocking that something so basic and vital to a stretcher could be overlooked, and it didn't even offer the functionality of being able to pump up or down.

As I try to figure out my next steps, I find myself stymied by the lack of support from Acme Revival, as there is no one to turn to for assistance. And here I am, left with a 400 pound anesthesia machine that I will somehow have to haul to a shipping center to return. The entire process has been highly frustrating and bordering on incredible.

Overall, I am highly disappointed with my experience with Acme Revival. Though they may provide some good items, the lack of support and attention to detail makes it highly unlikely that I will ever do business with them again.