Abu Dhabi Islamic Bank [ADIB]no liability certificate (nlc)

This review was posted by
a verified customer
Verified customer

My self Atul Krishna Chavan has closed my Credit Card [protected] Visa Platinum) in the Month of April 2017 & applied for (NLC) with ADIB in Dubai Mall Branch. I got the (NLC) after 2 Months but it was not accepted by RAK Bank as there was some corrections in it (I have topped up my Personal Loan with RAK bank). Also the original (NLC) copy is submitted to the Dubai Mall Branch as per the discussion held with the Customer Service Professionals.

After my repetitive visits (6-7 times) in last 2-3 months still I am unable to receive my (NLC). Issuance of my Liability letter is still pending. Whenever I visit Dubai Mall Branch they just send a mail to their Head Office or the Concerned Department but No Reply in last 2-3 Months. It is just a waste of time doing follow-up for my (NLC) with no concrete answer.

Kindly expedite the process.

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