AAMCO Transmissions review: Transmission

On June 10, 2026, I had my 2018 Ford Escape towed to AAMCO located at 8436 Perry Highway for transmission trouble (vehicle was getting stuck in 2nd gear). After diagnostic testing, the shop owner informed me that the vehicle required a full transmission replacement. He quoted a total cost of $3,300, to be paid on a payment plan, and stated the repair would be completed within 3–5 weeks.

It has now been [X weeks] since the vehicle was dropped off, well past the promised completion window, and I have received no status update from the shop. I have made [X] attempts to contact the shop by phone and have been unable to reach anyone or get a returned call.

I have no confirmation that the transmission replacement has actually been performed, and I am not willing to make payment on this repair until the shop can provide proof that the work has been completed and the vehicle is in verified working order.