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CB Retail Stores 99 Cents Only Stores Complaints #2-21
99 Cents Only Stores

99 Cents Only Stores review: Exchange policy

M
Author of the review
1:59 am UTC

2 days ego I bought by mistake 3 cans of cream corn and I want whole corn. I came back next day with receipt to exchange. The manager Jessica told me is no exchange, all sale are final. I was very surprised because I go to this store for many years and I know very well the exchange policy. She told me too to go to other store. Wrong, very wrong. I think she need more training from company how to deal with customers in those kind of situation. Very unpleasant situation just because the manager Jessica has no idea of company exchange policy.

Desired outcome: More training for managers .

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  1. 99 Cents Only Stores Contacts

  2. 99 Cents Only Stores phone numbers
    +1 (888) 582-5999
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    +1 (323) 980-8145
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    Head Office
  3. 99 Cents Only Stores emails
  4. 99 Cents Only Stores address
    4000 Union Pacific Avenue, City Of Commerce, Los Angeles, Nevada, CA90023, United States
  5. 99 Cents Only Stores social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 29, 2026
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99 Cents Only Stores Category
99 Cents Only Stores is ranked 51 among 103 companies in the Retail Stores category
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