24 Hour Fitness — restriction of services
I have been a member of 24 Hour Fitness for over 20 years and was told the advantage of this membership was the number of gyms across the nation that I could use. I recently visited the new 24 Hour Fitness on ElCamino Real in Millbrae, CA. The sign on the building showed the 24 Hour logo, but when I attemped to sign in with my membership card, I was told that this was a 'sport' gym and if I wanted to use it, even though I was a 24 Hour member that I would need to pay an additional $10.00. I already pay an annual fee and was never notified that I would be restricted from certain 24 Hour gyms. This is a very nice facility, but the one I ended up going to in Serramonte was filthy. Isn't this prohibited use of 24 Hour centers a breech of my original contract? These 'sport' centers should not be using the 24 Hour logo if they are restricting their customers from using the facility.