Victory Martial Arts Vegas Martial Arts Enthusiasts Reviews and Complaints

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J. Upton

Verified customer

Seller is in breach of contract cuz the biz is closed and charged Buyer $500 to end the contract

Seller is in breach of contract cuz the biz is closed and charged Buyer $500 to end the contract. We signed up for martial arts classes at Victory MA on 6***. We signed the contract on 1/31 for 12 months and paid $2,800 in total. They charged us $250 per month with a $50 down payment. The contract says in article 6 that the school can close and cancel classes without notice for holidays, special events, and maintenance, but it shouldn't affect our payments. But since mid-March, the Governor of Nevada closed the facility, so the Seller broke the contract by not providing in-person martial arts instruction for more than 5 weeks. They tried to do virtual classes, but only by talking, not doing any physical stuff like we agreed. When we tried to end the contract, they charged us an extra $50 for the courses we already paid for from January till now. They also made us pay for an extra month of classes at $300, so we had to pay a total of $500 to end the contract without any penalties or damage to our credit. We paid the $500 just to protect our credit, not because we agreed to their termination conditions. We don't want our money back for the virtual classes, but we do want a refund for the $500 termination fee they charged us when they couldn't fulfill the contract.

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How responsive is Victory Martial Arts Vegas's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Victory Martial Arts Vegas has received 1 complaints on ComplaintsBoard. The first reported case, Seller is in breach of contract cuz the biz is closed and charged Buyer $500 to end the contract, was published on Jul 5, 2023, and the most recent complaint, Seller is in breach of contract cuz the biz is closed and charged Buyer $500 to end the contract, was posted on Jul 5, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Victory Martial Arts Vegas Legit?

Victory Martial Arts Vegas earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Victory Martial Arts Vegas to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Victory Martial Arts Vegas is known for their high standards and safety. If you're thinking about dealing with Victory Martial Arts Vegas, it's wise to check how they handle complaints.

We found clear and detailed contact information for Victory Martial Arts Vegas. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Victory Martial Arts Vegas has registered the domain name for victoryma.com for more than one year, which may indicate stability and longevity.

Victoryma.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Victoryma.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Victoryma.com you are considering visiting, which is associated with Victory Martial Arts Vegas, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

Victoryma.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The victoryma.com may offer a niche product or service that is only of interest to a smaller audience.