1-800-Got-Junkjunk removal

T
This review was posted by
a verified customer
Verified customer

5/27/2016
I contracted with the local 1-800-got-junk? Which was ctn-21074 owned by john. [protected]@1800gotjunk.com. I made a list of items to be picked up, including a king sized mattress and 2 couches. The workers looked at and took pictures to send to their boss who instructed them on how to work. Much to my dismay, I was told the truck was full and they could not take the items I specified (King mattress and one couch). For the price they quoted me for everything, I am left with these items for the entire amount I had for removal. They have not offered anything other than "one day" for the same fee they could come back and get the items. If they are good business people, they should take care to pack the truck carefully enough to fit all items (It was not) or tell me that they could not handle the job. Additionally they broke a hall ceiling light when they moved one couch.
Adequate resolution is to pick up the remaining items that were included in the estimate at a fraction of the fee. I highly discourage anyone from doing business with the east hartford business.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.