Zips Car Wash review: Did not clean vehicle. All the brushes weren't working

On Sunday, February 19, at approximately 11:30 am, I paid $10 for a car wash at 9430 Page Ave, St. Louis. There was an employee at the kiosk and I told him I wanted a $10 wash. He took my credit card, put it in the kiosk, pushed some buttons, and gave me my card back. I was not issued a receipt. As I went thru, I noticed most of the brushes were not turning. After I exited the car wash, I noticed the vehicle was very dirty.

I spoke to 2 employees who informed me that the car wash was not properly working, and to contact Corporate Office. I informed them that I paid $10, and was from Michigan and heading back Monday. They said they couldn't do anything about it.