The complaint has been investigated and
resolved to the customer's satisfaction

Worst experience ever. Will display all over social media the horrible experience I have had with zgallerie. I will never order again. Store mgr in sa, tx, sergio & fabian give me the run around & now trying to avoid speaking to me. District mgr ralph won't even return my calls. Wonder if ksat news, the defenders can help. I just want my furniture.


The complaint has been investigated and resolved to the customer's satisfaction.

  • Z Gallerie's response · Nov 06, 2017

    Hello Valued Customer - we are so sorry to hear that your experience was not up to par. We take pride in making sure our customers walk away with an overall positive experience. We do not want you to feel as if you are getting the run around and that you are being ignored. If possible, can you please provide order information or a contact number so that someone in Customer Service can reach out to you right away? Feel free to email us directly at [email protected] and state that you posted a comment on this board and were advised to email there for assistance. We will be more than happy to address your concerns.
    Meanwhile, have a great rest of your day!
    Customer Service Department

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.