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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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C
8:56 pm EDT

ZestAds diabex

Paid with
PayPal Credit
Ship to
CYRIL BELARMINO
20156 DEVONSHIRE ST
CHATSWORTH, CA [protected]
United States
Category
Cosmetics
Transaction ID
741320310R937135F
Seller info
ZestAds Limited
http://toysready.com
[protected]@resolutionsupports.com
Purchase details
Buy 10 Free 10 Sets (120 Pcs) - Diabex $142.94

Total$142.94

I have been disputing the above case. I still did not get the refund of $142.94. This item has been returned to the seller, May 17, 2019. I have the USPS receipt as proof. I send multiple emails to you and pay pal. No response. Then the case was close. Please refund my money.

Your attention will be greatly appreciated.
Rosalina

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christoph lee
, US
Nov 04, 2019 4:23 pm EST

I have asked for a refund of the $55.90 you charged for a back brace. I have contacted you already with no response and now have contacted Pay-Pal to seek a refund. 11/4/2019

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J
4:13 pm EDT

ZestAds hearing aids — did I just get royally scammed?

Greetings!
I think I maybe shoulda read some reviews on your company before submitting my order.
At the end of July I ordered a total of 3 hearing aids from Zestads.
The first two were $328+ and the third was $99* and was an impulse purchase that seemed like a good idea. I felt it would leave me with a replacement if I ever needed to have one repaired.
I might have run out of luck with my online ordering when I found your site. I hope not.
Thank you for a speedy reply.
I'm adding pics of screenshots of my PayPal invoices.
I have to choose "Cosmetics" as my category since that's what the charge is noted as. Hearing airs are NOT cosmetics.

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6:29 am EDT

ZestAds cosmolight roads

Purchase through PayPal on 7/7/2019. Transaction number 56X92174SV8926417 $129.90 USD Code 1806.
I received the order today. 3 of the units, the magnets have come out. There are no instructions as to there or what batteries are needed to operate the units. The price of batteries are going to make these units quite expensive and I appreciate that if they work as advertised there is no price placed on extra safety but it should have been made clear that you have to purchase batteries or supplied separately.

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M
7:25 am EDT

ZestAds skin serums

Transaction ID. 23k64744FL436910... I placed an order... and it was paid by PayPal for $69.85. I received no confirmation email... and have sent them 2 emails, but no response. From reading all the other complaints my conclusion is that they take your money... and if you do receive the goods... they are shabby... I just want my 69.85 refunded... they can keep their goods...

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9:14 pm EDT

ZestAds belly wing

No way to get ahold of the company to cancel this order they just keep pulling money from my account. Product does nothing for you. The instructions are all in a foreign language which does nothing on telling me what or how to use them I am going of looking at the picture alone. I have no idea how they are suppose to work or to stop them from coming and when i disputed it with paypal they refused to help me.

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L
2:05 pm EDT

ZestAds wonder patch

I ordered 10 - 10 packs. Order # 9XP69111UY730825P. It took almost a month before I received them. When I received them all directions were in Chinese so I followed directions according to pictures and what I could find online.
The first one left my abdomen a little red. I tried a second one and it was difficult to remove it. When I did get it off, my abdomen was deep red as burned. The next day there were sores all over my abdomen.
Due to the results the patches created, I want to return them and get my money back -$165.90 as advertised. Your prompt attention would be appreciated.
Georgerene Russell
500 W. Pershing Ave
Riverton, WY 82501
[protected]@yahoo.com

Thank you

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9:33 am EDT

ZestAds 1 set whitening touch

Placed this order on July 9th and paid with PayPal - Transaction #7HE62020NA611115B. I never received a confirmation, have not received the item or a possible shipping date yet it appears they have my money. I contacted PayPal to dispute this purchase and have heard nothing back. I have also sent 2 emails to [protected]@resolutionsupports.com which I assume belongs to ZestAds Limited since it is under their name on my PayPal confirmation. I either want to know that the item is being sent and when OR my money refunded.

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3:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds [b5f5] tr-558-10 wonderslim™

I received 10 packs as ordered . I opened first pack and they are all open and there is no sticky to attach them to you. They are all dried and falling to pieces . So nothing to unpeal and place on your abdomen. Just dry sheets.

I would like a refund of $105.90 as stated on your advert a 100% guarentee.

Please send me address of where to return the 10 packs.

Yours sincerely,

Kay Slane.

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4:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds perfect posture product ordered

https://www.paypal.com/myaccount/transaction/details/14D45071E15098305

ID number above for transaction...
cost taken $30.77

I have no email or correspondence from
Your company about where my product is or when it will be delivered to 9 belin terrace aberfoyle park 5159 south australia.

I would like correspondence from your company about when my product will arrive please

Thank you

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Yvette Firth
, GB
Aug 03, 2019 7:32 pm EDT

I am still waiting for confirmation on the perfect posture product purchased on 19th July. I bought 2, the money has left my account and I have sent you a message to reply by close of business on 3rd August but to no avail.

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P
5:04 pm EDT

ZestAds (2577) [b5f5] fr-823-10 perfect posture™

Price was suppose to be $14.99, but the charge on my PayPal account was $80.90. I immediately emailed them to not send the product and to credit my account the $80.90. Haven't received the credit or the product, which at that price I do not want. Wouldn't ever do business with this company for any price. I want to see a credit to my account and not have this product because I think it is a company out of Hong Kong and how would I ever ship it back. Crazy, crazy!

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Mrs Thomp
, GB
Oct 28, 2019 9:21 pm EDT

I ordered a foot corrector from you which I need to cancel.I paid through PayPal $35 but the amount went through as $117.Please don't send the product as can't afford to pay this amount . If you have already taken this amount form my account, please refund
me immediately.I want to cancel my order, I do not want the product and I would like a refund. I would appreciate it if you would comply to my request.Thank you. Hilary Thompson.22, Woodbine Close Gt Ayton, Middlesbrough TS9 6EZ U.K

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Mrs Thomp
, GB
Oct 28, 2019 9:02 pm EDT

I have just ordered a a product from you which I would like to cancel immediately. The item is a foot corrector (2) priced around
$35 (£28 GBP). I paid that amount, or thought I did until confirmation came up as $117, I can't afford that. I paid through PayPal
and will be contacting them tomorrow.Please don't take this large amount from my account. My name is Hilary Thompson
Address 22, Woodbine Close, Gt Ayton, Middlesbrough, Cleveland TS9 6EZ U.K

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S
10:26 pm EDT

ZestAds mymi belly patch

These were supposed to help reduce weight while you sleep and they are useless. I have used for 1 and 1/2 months and nothing. The add said you would start losing weight the first week. I have been using them every day for 7 week and have not lost a single pound or inch off my belly. This is a real rip off and I want my money back.

I want a refund of my $50.85

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B
7:18 pm EDT

ZestAds hearing fam

Ordered laast night and want to cancel ordeer. Order number e699b1570/
it is very difficult to reach you and i have been in touch with paypal and they are willing to help but don't have all of your vital information to give to customers like myself. Please just cancel my order and refund my payment.
I have vision problems and need the larger print to see what i am typing.

Beverly j. Miller

[protected]@juno.Com

thank you

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CarlyR
, US
Dec 03, 2019 1:56 pm EST

Same, here! No valid contact info. Creeps!

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Neal Mc Clung
, US
Nov 01, 2019 10:37 pm EDT

Ordered HearingFam hearing aids and never received them. They took my money through PayPal but PayPal doesn't help me get my money back so I am trying to get it back from my visa that PayPal is linked to. Nobody wands to take responsibility. Zestads has also not responded to my complaint.

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PlatypusMom
, US
Nov 04, 2019 12:05 pm EST

Same story.

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C
10:51 am EDT

ZestAds wonderslim patch

This product does not work. It almost tore my skin off. I have made several attempts to contact you through email with no response. You promised a money back guarantee and I want my money back and I will send the remaining patches back if you send me a shipping label. This is the info:
I paid a total of 45.90 with shipping and want a refund. Also it took over a month to receive, it didn't come in until the first week of July.

Dear Crystal Keeler,

Your order (4FAA46402E) has recently shipped. The tracking number is [trackingNumber].

Ship Method: [shipMethod]

Order Date: 06/01 6:28pm

Ship Date: [shipDate]

Shipping Address: 520 S Gold Ave
Deming, NM 88030
US

Billing Address: 520 S Gold Ave
Deming, NM 88030
US

Phone Number: [protected]

Email: [protected]@hotmail.com

Items in Order:

Name Quantity Price
[B2F1] TR-558-03 WonderSlim™ 1 $39.95

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M
9:43 am EDT

ZestAds zestads mymi wonder patch

I ordered and paid $165. 90 AUD for Zestads /MYMI wonderpatches on 23/06/19 via PayPal
I have not received any further info regarding tracking or when l will receive my items
What the hell is happening
I would like a refund!
I have paid a lot of money for these items
My name is Mrs M Heke, address Mount Druitt NSW Australia mobile number [protected]
Either please send then ASAP or REFUND my money

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S
7:21 am EDT

ZestAds mymi wonder patch

I purchased a large order of MYMI wonder patch's. Boy am I stupid. These items are dangerous. They burned my stomach and it's hard to peel off. I want my money back.
My orders were $59.95 then a second order placed within a minute for $29.95. The order was placed on July 8, 2019.
I just happened to look up this item and there are complaints the same as mine.

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6:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds comfortpro accupressure mat

When I purchased this product on-line there was some confusion as to how to purchase the product. My intention was to purchase 1 (one) mat, but somehow two were ordered. When I saw that there were two orders, I sent a message to you as quickly as I could asking you to only send one mat. I got no answer back and therefore, I was concerned that I would be receiving two mats...which I did.

I would like to send one mat back and be reimbursed for it. I'm not sure why there were two different prices...one was $65.90 (transaction I.D. #91L04240H9083630Y) and the other was $62.97 (Transaction I.D.#8T151334965991929).

My name is Anita Sue Teague at email [protected]@gmail.com. My phone number is [protected]. I paid for the products with PayPal.

Thank you for your prompt consideration and help.

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10:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds personal alarm

Was in process of ordering 2 alarms for $33.00, said I could review order before transaction completed, clicked cont. to review but it went thru! They charged me $72.80 for unauthorized items! CHGED me 2 diff prices for same item! I NEVER AUTHORIZED ANYTHING! AND NEVER RECD ANYTHING! THIEVES! No way to contact them as email address is fake., no phone number, nothing! I want a refund for total amount I was charged ASAP!

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7:48 am EDT

ZestAds anti snore ring

On the 25th July I purchased an anti snore ring off an ad that popped up during a game or in Facebook. I paid for this through PayPal and it cost me $19.90 USD converted to Australian dollars. I have received no receipt or notification from this company since they took my money. I have not received the item I ordered. They have just stolen my money.

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4:08 pm EDT

ZestAds weight loss patches

i have read enough and come to the conclusion you and your company are SCAM products and customer service.

Return my money back from PayPal of which i never authorized my payment for your product thru PayPal.

REFUND MY MONEY

You sent a notice to let me know the product has already shipped. That product in the mail once i get it i want to return it. Send the return information to me immediately

helene hernandez
1030 n. delaware drive lot 50
apache junction, AZ 85120

email: [protected]@gmail.com

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Sunshine076
, US
Aug 19, 2020 11:22 pm EDT

Ordered these and so stupid of me. I mean, I work for freaking Go*gle and this company got me. I got the 200 slimming patches, could have sworn the company said just pay shipping and handling of 4.95, never got an order confirmation, and when I filed a complaint with PayPal, we went back and forth but eventually they denied my refund of almost 90 dollars. I can't find the exact webpage I saw them, have tried to contact them and I want to return them but they didn't come with a receipt (which is required by law that Congress took into effect in 2003) but other than an email, I've got no way of getting ahold of them. The label was from a different state, the package said California, and while it didn't come from China, this is a product that is made in China, in the Chinese language and I don't see how they keep getting away with this. I'm reporting them to my boss if I don't hear back from them within a week. I'm done.

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Yvonne C.
, US
Jun 15, 2020 3:37 am EDT

Would like a refund, my purchase is still on hold and I don't know why, but you sure did get my money quick from pay pal, I would like it back immediately!

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Candy1958
, US
Jun 12, 2020 3:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchase the weight loss patch also. They did not come yet but once I read the reviews on here I decided to cancel my order. I went through pay pal to pay for it but they wanted me to put in a claim in order to cancel the order. I reached out to my bank and they credited my account for the full amount. So if you want your money back go through your bank, they should take care of it. This company is nothing but a fraud and that needs to be put out there so no one else to be able to do business with them. I hope this helps someone

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Angry Customer69
, US
Feb 21, 2020 6:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered these on February 2nd. Haven’t heard anything and haven’t received them. I’ve opened up a PayPal dispute to get a refund...how DARE you SCAM people! 😡😡😡

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N Master
, US
Jan 26, 2020 3:02 pm EST

This is a complete scam/fraud. No where in the ad did it indicate this product was from CHINA. When I figured it out I email immediately to cancel my order (had not even been 30 mins) I got an email back right away saying sorry the order was already shipped...right. So when the item did arrive it was not as it was sold...ad said 50 pieces there was only 5. So I emailed support@troubleink.com, got no response. Then I filed a compliant with paypal. Now paypal will not help me unless I file a police report. This is all bad on the product side as well as on paypal...paypal doesn't have your back anymore...so buyer beware.

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Lisa Vele
, US
Jan 23, 2020 11:06 am EST

I ordered the patches on December 27, 2019 and received an e-mail on January 3, 2020 telling me that it's on it's way. It has now been a month and I just filed a report with Paypal trying to get my money back from this company. I have read many complaints and I will never order from here again. Good Luck to everyone on getting your money back.

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Nikki Gilreath
, US
Aug 28, 2021 9:31 pm EDT
Replying to comment of Lisa Vele

This is true FRAUD! I just ordered these slim patches 2 hours ago and did not receive conformation either or email thanking me for my purchase.. Just got off the phone with my bank and cancelled my card to refund my money. I started to dispute with paypal but started to get the run around so fixed it myself.. This product seemed legit posting a woman over weight with her soldier husband at war and she was dealing with weight loss journey.. Smh!

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Erika Stgo
, US
Jan 21, 2020 2:27 pm EST

I ordered slim patches on Jan.16, 2020 have yet to receive any tracking information. I have sent an email requesting a full refund if you're not going to provide me with the accurate tracking information.

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G Clemons
, US
Jan 13, 2020 6:19 pm EST

I order from your company and I haven't receive anything yet what kind of mess is this you can refund my money back.

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Jane littlefield
, US
Jan 11, 2020 11:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

After reading posts I want to cancel my order and want my money refunded.

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Patricia Arvizo
, US
Jan 09, 2020 7:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yes I order some slimming patches and would like to return them for a full refund... They gave me a real bad rash around the patches.. but i need a address so i can return them!
Would really help me.. thank you my email is
patriciaarvz63@gmail.com

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Lisa Vele
, US
Jan 23, 2020 11:07 am EST

How long did you use them before getting the rash? Did they even work?

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M
11:30 pm EDT

ZestAds would like to cancel order placed 3 weeks ago

Hello, I place two orders online on 7/4/ 2019 for the magnetic soles: I would like to cancel both orders, I didn't receive the order and it's 3 weeks later. the transaction numbers for the orders are: 9C4990165G623825A - [UPSELL 2] [B3] DK-081-03, the amount of the 1st order is $44.99- I sent a dispute for this order to cancel immediately when I realized I had placed two orders, but have not heard back from anyone. Please cancel the order, and send confirmation. The 2nd order is 2GC98592MP663614B- [B1] DK-081-01 in the amount of 43.94 . Please cancel my order and refund my money. Requesting cancel confirmation please.
Thank you
Maecola Crockett

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