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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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Newest ZestAds reviews & complaints

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5:15 pm EST

ZestAds dkosh - black smart watch

I ordered the watch on Oct 03rd 2019. I received this watch with no charging cable, very little instructions. when I plug the watch in to charge, nothing happens. After 4 hours, I tried to turn it on, it will not do anything. doesn't work. It is just a paper wait. I paid $73.00 for it it is now $27.00. No one replies to my emails. Can someone help or send me a refund?

Robert Perkins
5301 Desert Peach Dr.
Sparks, NV. 89436

[protected]
[protected]@gmail.com

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Linda C48
, US
Dec 14, 2019 12:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have the same problem. It has been charging and nothing happens. There is a battery that you can’t install. I thought that it is not a battery because I plugged in the cable to charge but nothing happens. I’m calling my bank.

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L
11:25 am EST
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ZestAds mintlyfe

I placed an order on 11 November for these liming patches. My account was immediately debited. I have since not and yet received anything nor have there been any updates with regards to delivery. This is not acceptable behaviour on the part of the company. I no longer wish to receive this product and I am now insisting on receiving an immediate refund of £55.16 (67.80USD).

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8:11 am EST

ZestAds bioclear nail pens

Order 2DB57798DV884841D

Can you tell me when I can expect this order to be delivered?
I ordered these October 16, 2019.

There was no tracking information sent to me.
I received a receipt via PayPal and emailed their dispute department also.
I cant seem to get an answer from anyone.

If I could just get a refund at this point, that would be fine with me.

Thank you,
Cindy Conklin

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9:32 am EST

ZestAds mintlyfe patch

This product not only arrived late it us not what was advertised. I would like a refund. It is written in Chinese which I cannot read. The advertisement does not look anything like what I received in the mail. I feel that it is a replica of the product that was advertise. This is false advertisement and I would like a refund. All of that I purchased a hundred pieces and only received 30. I have attempted to get a refund through PayPal that is still pending.

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8:25 pm EST

ZestAds smart watch phone

Ordered the watch October 12, 2019. Watch was received November 14, 2019. There were no instructions on how to install the battery or how the band is to be attached. Finally I discovered how to insert the battery and charge the unit. However, the watch does not work according to the instructions. I want to return the watch for a refund. Please send me the return instructions and how to obtain a refund.

Thank you,
Dean Farris
840 Glennwood Road
Morris, AL 35116
[protected]@gmail.com

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1:26 pm EST
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ZestAds wearfit watches

Oct 9th I bought 2 watches from wearfit. I didn't realize it had only military time on them. Also the b/p and heart beats were way way off. After using it for almost, almost 2 weeks they quit working? I didn't get them wet nor drop them, they both completely stopped working? I want my money refunded, $85.95 to my card. I want my money back, I will send these watches back on their dime. I don't want to spend anymore money getting ripped off. There is no return address on the boxes they came in, or on their so-called directions which are mostly in chinese. Please help me!

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12:00 am EST
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ZestAds slim patches

Purchased these slim patches from zestads on 22 October 2019, received a very small envelope but there was nothing in this envelope. It was empty. Very very disappointed with this purchase and I feel that this is a very wrong advertisement and I would like you to refund my total amount paid to you of $30.80usd ASAP.
I would like to report this as wrong advertising and would like my refund on this item and will never trade with this company in the future

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12:12 pm EST

ZestAds drone x

Ordered this product from a YouTube ad. After seeing the price was twice the going price. Tried to contact Zestads for a refund. They don't answer emails or send tracking information. This company is a scam and should not be allowed to advertise on YouTube. I'm sure no one is reading this complaint. But maybe future customers will. They have hours for customer service, but no number. :-(

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Wyatt Lange
, US
Nov 28, 2019 7:45 am EST

I ordered a drone x pro from an ad on the 15th of November, no email, no information, no nothing. I think these guys might be scamming us but I don't know... Hopefully everything gets figured out.

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L
5:07 pm EST

ZestAds mintlyfe

I ordered the patches and was supposed to be shipped by the 11th of November, then it went to November 15 now it says November 19. My card was charged $30 + shipping to my debit card and nothing has come and it's the middle of the month. This is so disrespectful. You may email me at [protected]@gmail.com to resolve this issue. Or refund my money.

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10:42 am EST

ZestAds tracker health watches

They don't work! Defective right from the get go and I went back to PayPal to open a dispute and now I have to pay a fortune to send these defective items back to China when I didn't even know they were from China in the 1st place! I never would have ordered them had I known this! You should not have to pay to send back defective items at your own expense!
They should supply a pre paid shipping label!
I will NEVER order anything from Zestads again and FB shouldn't allow them to sell this junk on a trusted site that is used all the time like FB is!
Also PayPal should better protect their customers from scams like this and demand pre paid shipping labels from sellers who will not refund money until they get tracking # on land receive defective item back at your expense! Not Right At All!

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E
4:10 am EST

ZestAds late delivery return item; watch transaction & h810962pa13

I'm having difficulty in contacting ZestAdsto arrange return of item which arrrived far too late for an occasion.
Since ordering the item it's been impossible to track the item and communicate with someone also my email to the link to ZestAds resolution department through Paypal was not delivered or was rejected?
Please advise how to arrange return this item. ed

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11:18 am EST

ZestAds (b2) nh-0123-black-blue-02 life-bit tm) (b&b) (d)

Brought Product for $125.00 and also paid $15.00 for Warranty. About 2 months ago. Billing Information is- Charles W. Rios, Santa Paula, 71 J. Rodriguez St. Guaynabo, PR US 00969. Email: [protected]@prtc.net. Tel # was wrong Ichanhed after Maria) [protected]
I'm still waiting for it. PayPal said they already paid for it. Please, I still want it. When will I expect to receive the same

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3:49 am EST
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ZestAds cobbinsoles

I ordered cobbinsoles, I was going to order one pair to try them first when I was I ffered a once only deal for two a total of two pairs I was then charged for two pairs and it only one shows on statement plus insurance which I did not ask for can I please have a total refund as I do not wish to trade with a company which can alter my request and charge differently from my agreed amount

Pat

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12:29 am EST

ZestAds mintlyfe weight loss patched

Please cancel order number 5F662214B0 and send the full refund to my PayPal account. An email has been sent as well.

Thank you in advance.

Sincerely,
Brooke Watson

(It complained about my passage being too short. So, now I am going to sit here and ramble about nothing. 273 characters to go! Yay! 300! Almost there. This is just so fun. And done!)

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3:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ZestAds I made an accidental purchase and they haven't refunded or replied to me

I've made a purchase on 11/11 and emailed to zestAds because one purchase I made, I was sure of the the other I wanted to cancel but they never replied to my email. I sant to cancel and refund the purchase because it was made accidentally and was unplanned from my original purchase. It's been days and I still haven't received an email or any updates on the purchase

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I don’t want this public anymorw

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12:38 am EST

ZestAds mintlyfe weight loss packages

On November 7, 2019, I attempted to order one of the weight loss patches to give it a try. I have been billed $18.80 TWICE plus a seperate charge of $26.95. I did not authorize these additional charges. I have neither received an email confirmation of shipping nor received any of the product. You fraudently accessed my bank account number, which was never authorized. This has caused me to bounce checks for my necessary bills putting me in a world of hurt. I live on an extremely limited income, and in good faith, placed ONE order to try your product. At this point, I have no interest in trying anything you have to offer, and would like to cancel ANY AND ALL TRANSACTIONS and would appreciate a prompt refund. Realizing there are a lot of scams out there, perhaps I should have known better. However, I need this issue resolved immediately to avoid any legal action. My name is Sharon Baker, my email is [protected]@gmail.com. My phone number is United States, [protected]. You can leave a message at this number, as I have a block on my phone for incoming calls, but it will direct you to voice mail. My money was obtained through PayPal, at which you accessed my bank account directly as opposed to the debit card I provided. This is outright theft. In contacting the bank and PayPal, I have been told I needed to contact you directly. I am dire need of my funds returned for the unauthorized amounts of $18.80 and $26.95. I will take responsibility for the original order at $18.80, so the total to be refunded to me would be $45.75 US funds. I would appreciate an immediate response so I do not have to seek legal action. In looking throught the comments, I do see that one person actually received their product and it was short 26 patches. I also suffer from anxiety attacks, and this nearly put me in the hospital. Have a heart people, consumers count on honest retailers to get things from time to time for ourselves.. Please respond to my email which again is [protected]@gmail.com. I will be anxiously waiting while in the meantime am fighting to not have my power turned off for a bounced check. PLEASE RESPOND ASAP WITH A POSITIVE REPLY! The company is Mintlyfe, and the transactions were made by "Zestads. There was an email address of support@Lanelucky.com, which is not accessible. WOULD SOMEONE PLEASE HELP ME, THIS HAS LITERALLY TAKEN FOOD OFF OF MY TABLE!

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5:56 pm EST

ZestAds himitsu

Order Number: B6EB3EF8F0
I ordered some patches awhile back and I haven't received any emails about when my product will be shipped and i tried contacting them on the email that is provided with no response whatsoever but they charged the money already from my card. I want a refund and I will be contacting paypal to let them know this ZestAds is a scam!

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12:58 am EST

ZestAds fittoe

I have tried contacting ZestAds through multiple support websites to no avail. I am trying to cancel an order. Order number 8DD20A7969. The FitToe was not the product I intended to order. I want the order cancelled and a refund. The order still has not shipped and I don't want it to. I'm tired of trying to contact the company so please just cancel and refund the order.

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9:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds heaters

ordered 2 heaters for $115.89 and soon after cancelled order but do not see refund on my account
Order 4M208638E3020693T Rosemary Davis, 2501 W Front St. Berwick, Pa Im 85 years old and I will not be ripped off. If this is not taken care of I will report you to the proper authorities My daughter had already purchased other heaters so we don't need them. The order could not possibly have been shipped before I cancelled the order!

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8:39 pm EST

ZestAds drone x

After ordering this Drone plus warranty I have been unable to contact anyone from this company.
My order hasn't arrived and money deducted from paypal on the day of order.
3 weeks later, no information, no delivery details.
No tracking number.

I will never use this company again and will never recommend it to anyone else.
Come on ZestAds. lift your game.

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