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ZestAds Complaints 685

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4:00 pm EST

ZestAds lifebit watch

this item does not work and I have been trying to resolve the issue for a refund since it was received. Order ID is 26A049090H239654. Money was taken from PAYPAL account day it was ordered (Sept 18, 2019) item not received until late October 2019 and since then I have sent numerous emails to Zestads, hotproducts, and 2 other email addresses I found that have something to do with it with no response from anyone. I want to send it back for a refund but cannot find out how. I am disputing it with Paypal as well and [protected]@resolutionsupports, and the bank who made the payment. Please help if you can.

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Brenda14903
US
Nov 15, 2019 11:57 pm EST
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I too am having the same problem. I think Paypal should be verifying businesses that use their site. I too tried Paypal dispute with no luck. Nothing in the pack of where to send it back and if we do we probably won't get out money back and then I even took out an extra warranty on it for $15, $68, 95 down the drain

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12:45 pm EST
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ZestAds drone x misleading sale

I ordered 2 drone x. Your pop up ads kept offering me discounts so I took the bait and ordered 2 items. After sending payment via PayPal, I realized the quantity was 1 item and the charge was the same . I am very dissatisfied! The ad was wide open on my screen until the moment I made the transaction, then it vanished not to be found. I demand resolve on this matter. Shame on me for not doing a background check on this company before purchase. Shame on this company for stealing my hard earned money. I will despute this till hell freezes over! This company is a flim flam scam operation. I want my money back and you can fly your drone where the sun don't shine!

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11:17 pm EST
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ZestAds mintlyfe patch

I am so upset, I ordered the patch, was supposed to get 30 for 33.40. My credit card was charged and I received 4 patches today...not 30. I would like a refund on my account, I will also let paypal know how upset I am. I can't believe I was billed for 30 patches and got 4 patches. Please refund my payment to my Paypal credit card.
Please let me know what else I need to send you. The item was Mintlyfe patch, but the package is called Slim Patch and its all written in Chinese. It's doesn't say Minlyfe.
My email is
[protected]@yahoo.com

I'm not sure if i submitted this correctly.
Thank you

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Debinvolved
US
Feb 08, 2020 8:32 pm EST

I too was conned by their promises of weight loss. I have received nothing in the mail for my $123.80 I will be demanding a full refund. It sounded too good to be true, I wish Facebook was more careful about who they accept ads from.

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BrenLeeFid
US
Jan 22, 2020 7:24 pm EST
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I ordered on Jan 1st... it was a night that i couldn't sleep all night so I feel i've given myself an excuse for being stupid. It's now the 22nd. I'm still hoping it comes and works (lol). But i will be sending an email to the disputes email to get the refund ball rolling. It is very sad how vulnerable people are always taken advantage of. :(

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gordon mcdade
GB
Jan 13, 2020 4:17 pm EST
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I Like others have purchased the hokuto mint patch. I took the deal was meant to get 220 patches but only got 22 packets despite trying to get in contact with the suppliers to no avail.
Yes the packets where printed in Chinese with a small section in English, not very clear instructions .
I will be contacting my credit card to get my money refunded to me.
.

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Donna J-137
US
Jan 13, 2020 7:55 pm EST
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gordon mcdade - good for you! I'm sick of these people thinking they can get away with crap like this! After blasting every facebook ad I could find (complaining about their product), I actually got my money refunded to me - lol - just to shut me up, I imagine. Not that it's going to

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Daniel Plasity
US
Feb 06, 2020 11:14 am EST

Open a packet they have multiple patches in one packet. I thought the same thing until I opened one.

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meagant32
CA
Jan 10, 2020 4:53 am EST

I have not received my order as of yet. I paid $94.40 with the exchange rate comes to $128.00. After reading all these complaints I guess it goes to show when ordering online is to check out the company first. I am so mad at myself for wasting my money for a product that doesn't work from what I have read. Why are they allowed to do this... very angry ... taken again grrr

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Donna J-137
US
Jan 10, 2020 12:00 pm EST
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Replying to comment of meagant32

Start with Paypal, start filing complaints, if you used a credit card, contact them. Demand either the product or a refund (hint: go for the refund - patches are so not worth it). Be very diligent. Good luck!

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Chrissy Harmon
US
Jan 03, 2020 11:12 am EST

I too ordered the Mintlyfe patch from some stupid Facebook article and followed the link. Very deceiving. I never got an email and have never received the product. But I sure was charged on my paypal, I have filed a complaint with Paypal about this and asking them to take action and to refund the money and stop payments from you all. Next time I will go through a legit website or amazon and order the product. You people running this company should be ashamed of yourselves. I hope you are put out of business soon before you rip anyone else off.

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Donna J-137
US
Jan 04, 2020 2:18 pm EST
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Here is the email address for Life Specialty (support@lifespecialty.com), of course, I had to go through rounds of emails to finally get a reply from them. But, I suggest you start with the dispute email address. That seems to have worked for me (disputes@resolutionsupport.com). Too bad that when I finally received the patches, they don't work at all.

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Donna J-137
US
Jan 04, 2020 2:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The two email addresses that are missing are "support" and "disputes", respectively.

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Joyce Coleman
US
Jan 02, 2020 2:03 pm EST

The 2 heaters cost me $105.00 and they are total junk, not remotely capable of producing the heat that was advertised on FaceBook. Yes, I was totally scammed but I will never buy anything advertising on FaceBook ever again. Shame on ZestAds and shame on FaceBook. And yes, shame on me for falling for their advertisement.

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Louis Rams
US
Jan 01, 2020 8:18 pm EST

this company does not have a customer service phone # or email address to contact them.

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Chrissy Harmon
US
Jan 03, 2020 11:13 am EST
Replying to comment of Louis Rams

Nope and when I checked my paypal and the charge they list some website having to do with adult toys that is for sale. I am furious at myself and this company

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Louis Rams
US
Jan 01, 2020 8:15 pm EST

the sane comment as cl beck - i ordered the hokuto mint patch and was not sent what i ordered . this is misrepresentation and against the law.
send me my hokuto mint patch as it is already paid for.

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Ron Ruiz
US
Dec 31, 2019 3:59 pm EST

Did not receive also $42.80 PayPal.. Better Business Bureau here we come

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Ron Ruiz
US
Dec 31, 2019 3:58 pm EST

Never received anything. I was charged $42.80 PayPal. Seems like a big scam from what I read. Better Business Bureau will be contacted.

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7:43 pm EST

ZestAds I have not received my order and cannot contact anyone to ask about it.

I ordered the Couple Duo B2 -dKosh2 Gold and black watches from ZestAds Limited for $95.95 online and paid with PayPal on October 26, 2019. On Pay Pal it says that the status is: Shipped. There is a tracking number but their tracking site will not accept the number. There is no phone number online to contact anyone therefore, I cannot get in touch with anyone to ask a question about when the order will arrive. Also, when I email the address that is given, I receive no reply. I feel that I have been scammed.

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11:14 pm EST

ZestAds coupleduo smart watches

Order Number: 29D2AFB6CC

Order date: 10/25 7:41am

I only intended to order a single Black watch and emailed them within 10 minutes of placing the order at: support@budgety-product.com which doesn't even work. Always comes back as not good address.
Tried 2 other email addresses, same response; not good address.
Been 3 weeks and no updates of any kind. This is a scam!

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MattPF
AU
Dec 04, 2019 10:59 pm EST

I did the same - did you end up getting money back ?

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8:37 pm EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ZestAds no delivery acknowledgment - no response to email enquiry

Ordered DroneX™ Pro for $75.92 USD on 30th Oct 2019, have not had any response as to delivery

Order # 89A12DB1A5 from admin@hotproductssales.com and support@perfectremains.com - neither have responded to email requests for delivery information etc.

Either deliver the promised good or refund all moinies in full

Not happy

Yours,
Michael Kavanagh

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Resolved

Package eventually arrived

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6:22 pm EST

ZestAds bionail clear

On Oct 18, 2019 I had ordered the Bio Nail Clear for $34.90. I've been waiting and waiting and now I tracked it an see, they supposedly delivered it to Oregon on Nov. 9th. I live in Texas. How in the world does that happen and how am I going to get my products or money back? Unbelievable! I recommend everybody to stay away from these pop up orders. The stuff comes from China, poorly made, no instructions. I have another problem with something I had ordered. This is it for me.

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6:12 pm EST

ZestAds slim patch

On 10/30/19, 5:41 pm, I ordered a 30 day supply of the Slim Patch from your advertisement on Facebook. I did receive my product today and I want to make sure that you do NOT send anymore and that you DO NOT automatically charge me or take money. This email is to serve as my cancellation of any future or automatic orders of this product effective today, November 13, 2019. No additional charges will be accepted or paid.

Sincerely,

Beverly Bustin
702 Sharon Terrace
Fort Pierce, Florida, USA
Order number: 19BB473076

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3:53 pm EST
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ZestAds flashlight

Order a flashlight through Hot Products Sale website I saw on facebook, (PL-0095-01). Claimed 9000 lumens and showed cooking an egg and starting paper on fire. The item shipped was a cheap flashlight, not what was shown, that was not as bright as the free flashlights I get at Harbor Freight. Also has a recharge port but no charger or instructions included. Complete waste of money. Will not use and would return if I could receive a refund.

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Walbash
US
Jun 12, 2020 7:06 pm EDT
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Bought same item. Almost sixty dollars for three 5 dollar flashlight. Definitely not what they advertise. Buyer beware

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Ninja one
US
Jun 05, 2020 1:19 pm EDT
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Yes I also got taken by them also. I have reported them and PayPal both for fraud. The thing that really bothers me is YouTube is still playing their add on line. So to me they are just as guilty as this Comp. And yes I also have gotten in touch with YouTube and, then they sent me am Email stating I am in their Pissed off! club. So what doe's that mean they know that they are helping this Comp. too rip off people on line. So in short we the people how gotten ripped off need to make the big guys listen to the people they are taking money from. Lee R Cross Flagler Beach Fl.

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9:46 pm EST

ZestAds 10 pieces mintlyfe diet patches

Have never received. I tried to email them to see if they will be shipping and to make sure this is not a monthly charge. I believe it might be a scam. Need someone to contact me to see if they plan on making this shipment. They have collected money from me the PayPay and I need to make sure this is given credit or they send me the product. The only information I have is the receipt below.

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12:56 pm EST

ZestAds weight loss patch

I want a refund since this was a scam to get more money from me by offering 5 more for a $26.00+ amount. Then increased by 5 times the amount to $134.75 on my PayPal account. I am on a fixed income and unable to pay this amount. If you do not honor my request I will be forced to turn this in to the United States Attorney General, and anyone else that I can find to let them know of your fraudulant practices since there was nowhere a note that this would be charged.

Katherine Lenhardt

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9:32 am EST
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ZestAds acupressure insoles

I bought 2 x items to try and help my mothers health.
[B2] STP-142-02 $71.99 1 $71.99
A pop up came - I was expecting to pay 20USD and was charged below! I mean what the actual [censored]?
[UPSELL 1] [B3] STP-142-03 $68.99 3 $206.97

I have complained to Paypal my bank yourselves and you wouldnt cancel it despite being asked immediately after - Paypal are refusing to help me and I am incredibly angry and feel duped. I understand many people feel this way after using your services.

Now please provide me a return address as I will not be treated like this.
I will be reporting you to trading standards if you continue to piss me around. I am stubborn and very pissed off - do not think i will let this go. I WILL NOT - This is not right - I cant afford what you have charged me and you have done this to 1000s - wont last forever guys! Do yourself a favour and send me the damn address. And for god sake - do something better with your life. this really what you want?

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8:12 pm EST
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ZestAds dronez

I ordered 5 Drones AMD país 330.90 dólares. I have not received shopping detal or productos. I ordered nov 3rd 2019.

Below is the link

nptid=8437d3a0-fe86-11e9-8c12-8cdcd4b6f348&ppid=PPX001066&cnac=US&rsta=en_US&cust=9D7987733C1089343&unptid=8437d3a0-fe86-11e9-8c12-8cdcd4b6f348&calc=8e00fb66f517b&unp_tpcid=email-receipt-xclick-payment&page=main:email:PPX001066:::&pgrp=main:email&e=cl&mchn=em&s=ci&mail=sys

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Luis Izaguirre
US
Nov 27, 2019 8:10 pm EST

If you paid with PayPal call them right away to open a claim or dispute. They can help you. Good luck.

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4:10 pm EST
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ZestAds smart bracelet

purchased this smart braclet on oct 11 recieved the item does not work . contacted pay pal they contacted you and you want me to send it back i went to mail it today they want a $125.00 to send this back to you. ipaid 49.95 for the braclet and there is no way im sending you the item back and paying $125.00 to ship this piece of crap back to you. the right thing for you to do is to send me another one. My transaction number is 5AA62648LX6353410

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4:45 am EST

ZestAds buy 5 - mj-058-ios-black-0.5m-05

Transaction ID: 7WV87180LM460491F I sent $50.75 for five black mobile charge cables. I have had no contact from the company or delivery details. I have received a message from PayPal that my payment went to to disputes@resolutionsupports.com

Please send immediately or refund all money. If no reply within 5 days I shall instruct my lawyer.

Anthony Costello

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7:44 pm EST
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ZestAds drones

I have ordered two drones about a week ago and still haven't been provided with any shipping details. The ad appeared to be legit and a trustworthy company, but by now I should have been provided with shipping details and a tracking number and have neither. And now that I've looked up ZestAds...I'm not the only they have done this too. I want a full refund.

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Eoin Healy
US
Nov 14, 2019 5:15 am EST

I ordered a DroneX, which looked a nice drone, and looked legit. After a month and a half, I received some cheap generic drone that is nothing like a DroneX, not even the same shape!

I have a dispute open in PayPal. If I don't get a refund very soon, I will be plastering there scam everywhere and anywhere I can. I will be actively searching out all their websites (they have hundreds if not thousands of websites) and listing them in every scam list I can find.

This foolish mistake they made by scamming me will cost them a lot more in lost sales if they don't refund me asap. They scammed the wrong person this time!

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5:01 pm EST
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ZestAds disc-b2-gon-0178-black+white-us02

I purchased the above heaters on 11/9/2019 through my paypal credit account for $85.00+$15.00 totaling $100.00 and since I have never received any confirmation
Email... Please cancel the order immediately and refund $100.00 to
My paypal credit account asap. The transaction i.D. Is
23e221229t771104t

Thank you for your prompt response. Mrs. Elvia tucker
... Email: [protected]@gmail.com

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Update by Elvia Tucker
Nov 11, 2019 10:34 pm EST

Need done ASAP in the amount of $100.00. Please Reply!

Update by Elvia Tucker
Nov 11, 2019 10:28 pm EST

When do zi get cancellation done before I have to make a payment to my PayPal Credit Account?

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2:05 pm EST
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ZestAds b2-gon-0178-black+white-eu-02

I missed that there was a EU and a US product, I need US products. I think the order shipped to me is EU. Tranaction ID IS:
8B319334RW078720K. Please make this change or product will be sent back. Thank You [protected]@netscape.com, Glenn Holloway, 6912 SW 104th Ave, Beaverton Oregon 97008. Please do not send the EU product! It will be sent back and payment will be canceled on Monday 11/11/2019 if I do not get any response from you!

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9:57 am EST
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ZestAds order

I ordered two drones from you and paid by paypal at time of order. I would like to cancel this order and get my money back. I have not had any confirmation that you have even received my order and doubt that they will ever be sent. I cannot give you my order number as I have not been given one.There has been no contact on your part.
My name is Christopher Winfield,
My address is 1 b Hanover Close
Crawley
UK
My email is [protected]@gmail.com

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Update by chris17921
Nov 10, 2019 9:58 am EST

I have still not received any communication from Zestads

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7:17 am EST
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ZestAds lifebit watch

I ordered one of these watches in early October, payment was taken from account, via PayPal, on October 10th. I have received no notification whatsoever as to wether my order was received or if this product has been despatched. I find this situation has been created by your company and if it not resolved I will report the matter to the appropiate Authorities.

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Overview of ZestAds complaint handling

ZestAds reviews first appeared on Complaints Board on Aug 20, 2018. The latest review Spartan bag black back pack was posted on Mar 27, 2023. The latest complaint Cellphone case was resolved on May 09, 2021. ZestAds has an average consumer rating of 2 stars from 685 reviews. ZestAds has resolved 146 complaints.
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