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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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10:54 pm EST

ZestAds drone x pro

I bought a DroneX Pro for $105.90 and paid for it by PayPal. I never received this item, and filed a Dispute with PayPal. The case was denied because Zest Ads provided a fraudulent Proof of Delivery. Zest Ads has never sent me anything, receipt, shipping information, and I have NEVER seen a proof of delivery. I would like a refund for an item I have never received. I also don't appreciate PayPal treating me like I am the one that is trying to pull a scam.

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RobT77
, US
Jan 13, 2020 10:09 am EST
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SCUM BAGS!

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RobT77
, US
Jan 13, 2020 10:01 am EST
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I wish I would have looked them up before purchasing a drone X pro w lifetime warranty. Purchased on 01/04/2020 & so far I tried to email the receipt email back. Woke up this morning only to find out address not found! So I requested a resolution through PayPal. And then Googled these Zestbastards only to see that I got screwed! Awesome! Like all of the testimonials I have read, I also thought that because I was going through PayPal that I would be safe. That appears to be false WtF!

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Deon Kruger
, US
Jan 12, 2020 11:01 am EST

I have had exactly the same experience with this bogus company. They take your money via Paypal and never returns emails and fails to deliver. It seems that this is a serious scam and buyers should avoid them at all cost.

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5:01 pm EST
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ZestAds mintlyfe patches

Ordered 220 pieces on 12/06/2019. Emailed them on 01/02/2020 advising either send the product or send refund within 10 days of that email. I received 22 pieces of 220 ordered.
Attempted to send another email requesting a refund for the remaining 198 pieces missing from my order, but their email address is now coming back as unknown/unable to locate.
I paid with PayPal, and would like a refund for the remaining 198 pieces. I will be happy to provide you with any necessary information.

Thank you,
Angela Layman-Bailey

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12:44 pm EST

ZestAds drone x pro 5 and lifetime warranty

I purchased the special five drones for 330.90 and the lifetime warranty for 29.95. Since I went through PayPal I figured I'd have a little safety. It took long to arrive. I never received lifetime warranty two of the drones arrived defective. One missing a leg the other a propeller that was nonfunctional. Zest ads requested information on tracking lol I saved it, and pictures of defective drones, I furnish over 20 times.used resolution on PayPal zest ads said they would refund provide I pay to ship all 5drones to Hong Kong. My cost. Meaning the drones I gave as gifts to grandsons get taken back. Really seriously children. Very bad product, bad service, and merchant didn't provide products. Do not but from zest ads they are a RIP off. Found out these drones are only 30 dollars nowhere near what I paid. Zest ad treat your customers fairly and honestly. Diane

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Deon Kruger
, US
Jan 12, 2020 11:05 am EST

Agree. This is the worst company ever. Makes promises but totally fails to deliver. Avoid this rip off company at all cost. . They do not respond to queries and fails to deliver products.

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8:07 am EST
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ZestAds [b2f1] watamin

You build me twice to my PayPal account. I want my full refund I did not want this order I canceled it before it could be completed. you still charged me. I want a full refund ASAP. I already called my bank and complained. You build me once for $34 and then the other charge was $28. Put the money back to 1099. I want it back right away and I don't want to wait 10 days to get it.

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6:10 am EST

ZestAds 61079018nd991812v

Please cancel my order as not required
Please send full refund
FD Debit Visa
VISA Debit card x-6843
You'll see "PAYPAL *SHOPONLINE" on your card statement.
Exchange rate
£99.22 GBP = $124.90 USD
1 GBP = 1.2588 USD
Send to
Denise Wilson
21 Bent Lea
Bradley
Huddersfield
WEST YORKSHIRE
HD2 1QW
United Kingdom
Email [protected]@yahoo.co.uk
Category
Retail
Transaction ID
61079018ND991812V

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1:54 am EST

ZestAds drones

It is a pity that platforms like ZestAds are still operating. They are a thieveing lot. No one has anything good to say about them. Reading this review https://www.sabireviews.com/zestads-scam/ I feel like slapping myself for not noticing all these. I ordered Drone X Pro on November 27th 2019 and have not received the drone yet. Tracking that was given through PayPal shows no movement since November 29th 2019.

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10:48 pm EST

ZestAds online order, I didn't order this.

Please refundthe total amount to my PayPal account, due to I have canceled transactions to this visa card. I did not order thus item. I do not even know what it is. Here is the information I found on my PayPal account:
Paid with
Visa
VISA Debit Card x-4598
You'll see "PAYPAL *SHOPONLINE" on your card statement.
Shipped to
Donna Sellers
288 poplar ave.
wewahitchka, FL 32465
United States
Have you received this order?
LW275956121CN
December 11, 2019, Sent by https://t.17track.net/en#nums=LW275956121CN
Status: Shipped
Category
Retail
Transaction ID
82317823MP0610348
Seller info
ZestAds Limited
http://toysready.com
disputes@resolutionsupports.com
Purchase details
[B10F12] RNR-0057-22 MintLyfe™ (220 Pieces)$123.80
VIP Customer - Prioritized Order$4.95
Amount$128.75

Total$128.75

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8:59 pm EST

ZestAds q-grip advertised on facebook

I demand a full refund to both PayPal and my checking account. You billed me twice for one product. Transaction ID: 79283670FA454624R Description # [B1] MR-0239-01 Ordered Jan 4, 2020 17:55:17 PST Order # 9FA634BD40 Please let me know also the status of my refund. I ordered q-Grip from Facebook but have had my problem with ear wax removal taken care of. I don't want your product. Please get back to me as soon as you can. Thank you. My email is: [protected]@cirino.com My name is Albert Cirino

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5:58 pm EST
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ZestAds hokuto patches 30pcs % 50pcs

Order Placed through PayPal to ZestAds - disputes@resolutionsupports.com on 25 December 2019 at 02:12
Product: Price Qty Amount
[D] [B2F1] HFM-0057-03 Hokuto Patch(30Pcs) $20.45 1 $20.45
VIP Customer - Prioritized Order tm $4.95 1 $4.95
(UP#1) Buy 5 - HFM-0057-05 Hokuto (50pcs) $26.95 1 $26.95

Subtotal: $52.35
S&H: $4.95
Grand Total: $57.30
I have not received any email or dispatch instructions as at 09 January 2020.
Signed: Alan Michael Irving.

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Chris Morris1
, AU
Jan 09, 2020 8:56 pm EST
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Iplaced an order on 24th December 2019 for 50 pieces of Hokuto Patch and have not received my order. My transaction ID is 5TB68384KW0196831 to be delivered th Buderim Australia. Please contact me at chris@focusqld.com to confirm when I can receive my order please. I sent an email to disputes@resolutionsupports.com as shown on my receipt but that email does not work. C J MORRIS

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M
1:17 pm EST

ZestAds I am not sure - money taken from my bank account & I do not know what for.

Funds were taken out of my bank account & I do not remember authorizing the charge. I chatted with someone online chat & they said I would need to communicate with another department. But when I tried getting with them online, it told me to activate my account. I do not want to activate any type of account since I do not know what this is for. Funds were taken out on 12/31/2019 ($30.80). I would like of the funds to be put back in my bank account. Also, an attempt for the funds was tried on 12/24/2019 which caused an overdraft charge since I did not have enough funds to pay the attempted amount. This caused a $34.00 overdraft fee, which I am requesting to be reimbursed for it. You may reach me at phone [protected] between 8:30 & 4:00 US Central time, Monday to Friday. Or email [protected]@sbcglobal.net.
Thank you, Mary Steinman

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12:08 am EST

ZestAds two space heaters. not as described. very tiny

The ad said they would heat an average room in 5 minutes and that they are very powerful. But in fact they are the smallest space heaters I have ever seen in my life and don't put out much heat. They have been running for 15 min and have made no change in the room temperature. They can't possibly heat an average room in an hour. My thermometer has not moved one degree.
This is false advertising and they cost much, much more than the normal space heater that works much faster and is bigger. It only weighs a few ounces, and does not have how many watts anywhere on it.
I paid $105.99 for two heaters that my be worth $5 each. I would like a refund.

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9:32 pm EST

ZestAds drone x pro

I ordered this item via paypal and upon receiving it, instantly saw it was NOT as described. Poor quality and did not perform as they show in the ads. Only 2 propellors spun and it would just float off without even using the remote. Would not respond when using the remote and therefore would crash into anything around. Plus the camera was practically black and white, very spotty and fuzzy and at times would shut off altogether. I never received a confirmation email from zest ads and tried to contact them through paypal. They did not have a contact for the seller and had me send them info but upon my sending info to them, the email came back as fake. Speaking to the paypal rep online was of no help either. Would LOVE a refund!

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4:05 pm EST
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ZestAds 30 day supply supplements

I ordered from zest ads in November and never received my product. It was paid through my paypal. ([protected]@gmail.com) the amount I paid was about $30. I've tried sending emails to PayPal to settle the matter and now need zest ads to communicate. I saw the zest ad on Instagram. I will be contacting Instagram as well if this doesn't get handled in a timely manner. It's been 2 months since I ordered. Thank you.

Shannon Wills
[protected]@gmail.com

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3:01 pm EST
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ZestAds [b3f2] wne-0057-05 hokuto™ (50pcs)

Dewc 17th 2019 I placed an order tor this product and have received nothing yet. No confirmation of the order, nothing. I paid $42.80 in US dollars via paypal and will be doing a refund complaint thru them unless I hear from someone within 24 hours. Thank you
Merchant
ZestAds Limited
disputes@resolutionsupports.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
reed winfrey
4220 N. Verde Vista Dr.
Prescott Valley, AZ 86314
United States
Shipping details
The seller hasn't provided any shipping details yet

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3:14 am EST

ZestAds drone x pro

I purchased 2 of these yesterday via PayPal, and "HAVE NOT" received an email confirmation...
PayPal transaction
5SB46116C1256314G
For $59.55

And PayPal transaction
54H305672W752622N
For $105.90
I wish to cancel both orders as the Website toysready.com comes Domain available for purchase
Please confirm cancellation ASAP...
Be advised I will be filing a complaint with PayPal to resolve this..
Thank you for your prompt response...
Tom

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3:20 pm EST

ZestAds warm wind machine

This product is NOT what was shown on the video. It does not work: it sparks, smells of burning plastic and the fan does not come on. It is a FIRE HAZARD. It is obviously an inferior product with absolutely no quality control from China. There is no way to send it back to China! I wish to get my money back. I wll return it if you give me a suitable return address.

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Chuck Kern
, US
Jan 17, 2020 3:44 pm EST

I received two of these Heaters(?) and I didn't order them. They were fraudulently charged to my PayPal account and I intend to get reimbursed one way or another.

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Angela Taylor Godac
, US
Jan 09, 2020 10:16 pm EST

I also purchased 2 warm wind machines and they are absolutely inferior products. I put one in my medium sized bathroom for 1 and 1/2 hours and it was no warmer than my coolish bedroom. I want my money back. There was no paperwork with the package and I don't know how to send this back and get a refund. HELP!

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Rex Robbins
, US
Jan 08, 2020 5:21 pm EST

I have the same problem. I bought 2 warm wind machines and they quite with in 4-5 hours of use. Definitely not worth keeping. I would like a refund .Let me know if you want them back!

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12:01 pm EST

ZestAds 9000 lumens tactical flashlight

I ordered this light with high expectations of its quality and brightness. I was disappointed to find that it was cheaply made and not closed to the advertised brightness. The light itself is of poor quality.

I opened the package to find the on off button loose. I inserted the battery's to find that the connection were poor and the spring was bent. When I turned the flashlight on it provided less light then my 350 luminous light. The light was advertised as 9000 luminous tac light.

Needless to say I was disappointed in the false advertising, and the substandard construction.

I would like a refund for this purchase as it was not what it was advertised

4-Dec-2019 09:33:55 PST PayPal
Transaction ID: 5WU65561J88056013

Thank you

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11:28 am EST
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ZestAds mintlyfe patch

I ordered this product on line. First off the product took over a month to get here. Then when it did get here, it is not what was pictured on the advertisement. I was expecting a new innovative product that would help we lose the weight. I was willing to spend the extra money, over $100.00. To my surprise all I got was a product that you can buy on wish for $4.00. I contacted the company with the e-mail they sent me about my order process, with no response. I is the e-mail address attached to my order, highlighted in blue. You can't tell me they didn't get them. I sent more then one. This product is a total scam. No one should buy it. I should have done more research.

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10:41 am EST

ZestAds drone purchase

Dear Sir/Madam,

I ordered one DRONE through FB from a company named, ZESTADS LTD, on 1 Jan 2020 and paid via debit card a total of $135.85 ($105.90 for Drone and $29.95 for warranty) via PAYPAL. To date, I have not received this drone. The seller has not provided any shipping details regarding this order. The PAYPAL Transaction ID number is 04R09303YW579270A applies.

Thank you,
Emmanuel Gamboa
Chesapeake, Virginia

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8:59 am EST

ZestAds drones

I purchased a DroneX Pro for 105.90 and a Warranty for 29.95, then I ordered a 2nd DroneX for 47.97.

This Purchase was made on December 1, 2019 and Paid by Pay Pal.
I have already been billed and yet here it is January 7, 2020 and still no product.

All the tracking information ever says is in transit. If I do not hear from someone TODAY Jan. 7, 2020 I have already spoke with Pay Pal about them getting MY MONEY BACK.

Nancy Stone
[protected]

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Deon Kruger
, US
Jan 12, 2020 11:11 am EST

This Zest Ads company is teh worst ever. They fail to deliver, do not respond to queries and it is sorry that a good company such as PayPal still involve themselves with bad online companies such as ZestAds. Also shame on Google for promoting their adds via their platforms. It seems that they are based somewhere in the east and their "wharehouse" is in China. I believe they are being investigated by various international law enforcement agencies.

Buyers beware and do not deal with this bunch!

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Gary Glaze
, US
Jan 08, 2020 1:25 pm EST

I ordered aDrone X pro from you on Dec 25 From FB add for $105.90 and paid for it with Pay Pal. I have not received nothing from you on purchase or shipping information. I have contacted Pay Pal about this.If I do not receive my drone I will demand my money back. Gary Glaze

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