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Zapals Corporation Customer Care Service

21 Reviews

Zapals Corporation

Suites A-b 20/f Neich Tower 128 Gloucester Rd
Wan Chai
Hong Kong

Customer Support Phone Numbers

Mon8:00 AM - 6:00 PM
Tue8:00 AM - 6:00 PM
Wed8:00 AM - 6:00 PM
Thu8:00 AM - 6:00 PM
Fri8:00 AM - 6:00 PM
Sat8:00 AM - 6:00 PM
Sun8:00 AM - 6:00 PM
We're the global shopping mall in the palm of your hand. We're the international department store that's streamed straight into your home. With thousands of products at the touch of your fingers, Zapals is your online shopping powerhouse.
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Zapals Corporation Complaints & Reviews

Zapals Corporation / 1001409918

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genika Morgan on Aug 20, 2018

Hi my name is Genika morgan I ordered a controller for the ps4 system from your company aug 13, 2018 you charged my card $27.60 i never received a conformation email in regards to anything about this purchase today is the 20th of August still nothing . I would like to cancel my order if it...

Zapals / shipping

Ez
ezzy lass on Aug 7, 2018

First off took over 2 weeks to come but said it was 5-8 days. They also advertised they wer from the uk which clearly isn't true as I'm being charged £11 with custom claims?? Not worth your time or money ordering from this site. I advise you pay extra for whatever you want cause at least...

Zapals Corporation / xbox one wireless controller

Ia
Ian Futerfas on Jul 22, 2018

This company is a scam. It took them over 15 days to get my product to me, that when I got it, was a clear knockoff product then what I ordered. Their customer service has been rude, unprofessional, and just blatantly unwilling to be the least bit helpful in anyway. Their knockoff product...

Zapals Corporation / zapals

Wa
Wayne booker on Jun 1, 2018

I ordered the iphone earbuds a month ago, never received them..never recieved a email confirmation on the order of a order number.contacted customer service never got anywere, but was charged 10.00 on my cc..do not order from this company they are a scam..three months a still no...

Zapals Corporation / no confirmation of shipping or response to emails and phone calls

Ru
rugbymadteacher on Mar 6, 2018

Purchased online and received the confirmation order a few days after the online ordering. Email gave an order number, stating that another email would be sent once the package was being shipped. No email. Have sent in asking for update to email address, no reply. Have tried calling, no...

Zapals Corporation / ordered #100979566 item not arrived

Su
Sudev on Mar 1, 2018

Item is not arrived yet and the customer service is of no use. Better shut this damn website, payment has been deducted so fast and the item's not yet here. No response no contact no reply. Very disappointed and would definitely not recommend to anyone. Have been waiting for this product so long and kept on postponing the work I have to do with that.

Zapals Corporation / no response from customer services

Ro
Roy1 on Feb 20, 2018

Ordered a product from zapals web site on 4th February 2018 received confirmation email with o/no 100959246 that payment had been received and a tracking no.would follow when the item was despatched have not received any corespondents from them I have tried to contact customer services by...

Zapals Corporation / ordered a few items in november 2017, have not received them

Ed
Eduardo Hernandez on Feb 15, 2018

I ordered 5 orders and they are more than 2 months ago and they haven't arrived yet. Some items arrived. I emailed zapals about these and after 4 days they still haven't replied to me yet. No product, no reply, nothing. Very disappointed with this company. Will probably use aliexpre...

Zapals Corporation / item not received and ignoring my messages

Lo
Loni L on Feb 12, 2018

I placed my order on 29th January 2018 and it is now 12th February - delivery was stated as 5-8 days but it has now been 13 days and still nothing has arrived. I first tried to contact Zapals to find out where my item was on day 9 and heard nothing back - I've tried contacting twice...

Zapals / minix neo u9-h amlogic s912-h android 6.0.1 streaming tv box 2g+16g with plug type au does not work

Fl
Flynno16 on Feb 8, 2018

1. Ordered from Zapals on 15 Jan 2018. Payment by PayPal (Shipment #100755547 for Order #100897513). 2. Received item on 29 Jan 2018 and item did not work. 3. Sent email to Zapals Customer Service outlining problem on 31 Jan 2018. Email content as follows: Dear Sir, Ma'am, I received a...

Zapals / fingerling toys not brand that was advertised

Li
lisacostello79 on Jan 29, 2018

Hi, I made a purchase to zapals in early December 2017 for Christmas presents, the items were not dispatched for almost 3 weeks after order was made, resulting in items not being received in time for Christmas and when they did arrive they were not the brand that was advertised that I had...

Zapals / 99700160udw778381001022103000/ yg-300 led lcd handheld mini projector home cinema for dvd player /

Nk
Nkabdul Nkabdul on Jan 18, 2018

Hi Team. It been more than 7 Day. I dont see the product is delivered nor their, It is updated in the AUS Post system. No information is avaiable. I am travelling to India for Vacation. Will come back after 9 Week, I had writtent 10 mails to you people, Had not got a single revert.. Very...

Zapals / wanting my money back

Ew
Ewhite on Jan 14, 2018

It has been over a month and I have yet to receive my product. I have also sent several emails up to 20 emails asking for someone to contact me and have received nothing in return. I'm about to contact my lawyers and have something done to reverse the payment and she for fraud or whatever...

Zapals / order

Cr
crystal420 on Jan 11, 2018

I want my money back! Like now. I have not gotten my order and i want my money back. I dont want the order no more I want MY MONEY. i ordered it dec 23 and its now jan 11. Im tired of waiting and getting no response. I want my money back. Zapales took exactly $29.99 from my account. I want...

Zapals / not receiving my order

De
Deirdre Nelson on Dec 22, 2017

The first number was given was RSH-39340. This morning I contacted them again and was given Ticket ID: OXH-59937. Tried having a live chat and it is stating they are offline. I am at the point where I am getting ready to contact my bank and have the charges reversed because Christmas i...

Zapals / rf508228340sg

Ke
Keresa on Dec 15, 2017

Hey my is keresa and I was wondering where my order is. I have been asking bout it for a while now no one has given me an answer and I getting a lil upset. I just want to know where they are it's just two simple fingerlings for my girls for Christmas. If zapals can't give me an answer then...

Zapals / everything about zapals is fake

Js
jsch on Dec 4, 2017

I recently purchased "FINGERLINGS" from Zapals. They were clearly advertised as "FINGERLINGS INTERACTIVE FINGER MONKEY" everything on the order page advertised Fingerlings, with commercial images and everything. I placed an order and was told the items would be shipping from the UK - LIES!...

Zapals / terrible quality

Ky
Kylie D on Nov 9, 2017

I ordered ten items two months ago and got only 5 out of them with a terrible quality, one of them was torn. And one more was in the wrong color. What the hell is this? Where are the other items? And why none of the items I already received looks nothing like the pictures you have on your...

Zapals / zapals.com are scamming people now

Ba
batye on Mar 5, 2017

advertising one thing and sending other bait and switch we did a group buy with James Joseph Nolan for the Subor D99 8 Bit Video Game System TV Classic Game Consoles Player… -but everyone who ordered system ended up - instead of receiving AC/DC Input 110-220V – power supply only 220V, as per...

Zapals / I am super disappointed with zapals!!

Ag
Agkhar on Mar 1, 2017

I ordered from Zapals in the past and had a pretty nice experience with them. But my last experience wasn't so good. I made an order and later I was contacted by someone from Zapals who said that my order was no longer available. They promised I'll get a refund any time soon but they were...