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1.0 6 Complaints
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NextWigs complaints 6

12:10 pm EST

NextWigs Company and wigs not sent

I ordered a 360 human hair wig really loved the picture. I have never got the product nor heard from them. I paid for 2 wigs and got nothing. What a rip off. Never even got a reply I tried to locate and get a hold of someone but couldn't find this place. I really am upset to want this resolved. I think they need reported on face book and BBB

Desired outcome: Want refunded

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8:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

NextWigs wig

I ordered a human boy cut wig on November 22, 2019 and have not heard nothing and I can't even track the order and the customer service number seem bogus can't get through and I'm even waiting for a response from email messages I m truly disappointed with this company and especially after reading the horrible reviews on line just refunded my money back

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11:58 am EST

NextWigs wig order

They are shady thieves. I placed an order and sent a message asking about shipping since I needed the wig by a certain date and they do not provide that information on the website. They took over 10 hours to reply and when I canceled the order with them they claimed it was past the 12 hour cancellation window and refused to refund me. They kept $75 of my money because of their lack of response time and horrible customer service response time. I asked to speak to management and they would not call, also refused to provide a phone number. They take DAYS to reply and will not refund the rest of my money. They are crooks and should be sued. Do NaOT place an order with these shady people.

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Is NextWigs legit?

Our conclusion: ComplaintsBoard has concerns about NextWigs's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand NextWigs's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

NextWigs earns a trustworthiness rating of 39%

Be careful. Check reviews and watch out for issues before dealing with NextWigs.

Exercise caution when using as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

NextWigs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to NextWigs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • NextWigs has registered the domain name for for more than one year, which may indicate stability and longevity.
  • has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • you are considering visiting, which is associated with NextWigs, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
4:59 am EDT

NextWigs terrible quality. shame on you

They care nothing about their customers and don't stand behind their products. All they are interested in is our money. Don't expect them to sell you good wigs. Most of them are poorly made. Of course, I haven't seen all of them, but I, my friend and aunt ordered almost at the same time. What we got was terrible and definitely wasn't worth its money.
Who are those wigs made for? Touching them is already disgusting and you want us to wear them... Ewww...
Trying to open a dispute to get out money back...

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3:11 am EST

NextWigs horrible quality wig

I bought a wig from NextWigs and it was supposed to look natural. Before buying I contacted NextWigs customer service and asked them did it really looked like on pictures and they assured me their wigs were 100% natural and looked great. I believed them and that was the biggest mistake I have ever made.
When I received my wig I was terrified with it quality and looks! When I tried it on it was obvious that I wore a wig.
That was a wig for a family member who had cancer and lost all hair. I wanted to make her happy and decided to order a wig. I would not recommend NextWigs to anyone, this site is terrible and their wigs are nothing but garbage!

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12:53 am EDT

NextWigs seems like a scam

Ordered a wig from this scam site and never received it and they gave me a run around before I was finally able to get a refund.
When my wig did not arrive I contacted NextWigs customer service and they said that my wig was being made and that I need to wait some extra weeks. They were not even able to tell me when will I receive it!
Then I decided to order from another website and asked these guys to cancel my order and they said ok, but also told that they can't give me a full refund!
Then I contacted PayPal and asked for help. And thanks to them I did receive my money back.
Do not order anything from NextWigs. These is no information about them on their website, but it seems like they are just another Chinese scam company and the person I spoke to barely spoke English.

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Overview of NextWigs complaint handling

NextWigs reviews first appeared on Complaints Board on Jun 21, 2016. The latest review Company and wigs not sent was posted on Jan 23, 2021. NextWigs has an average consumer rating of 1 stars from 6 reviews. NextWigs has resolved 0 complaints.
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    +1 (555) 555-0123
    +1 (555) 555-0123
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