Yoins’s earns a 3.9-star rating from 0 reviews and 76 complaints, showing that the majority of fashion shoppers are satisfied with their clothing purchases.
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Mixed Review of Yoins.com: Flashy Website, Limited Search Function, but Great Range of Products and Reasonable Prices
Yo, so I checked out Yoins.com and gotta say, the website was pretty flashy. But, it was kinda hard to get the pics to be centred on the screen without getting cut off. And the search function was a bit of a letdown, ya know? Like, I couldn't find stuff again when I was looking for it, or unrelated things would pop up. But, gotta give props where props are due, the range of stuff they had was pretty dope. And the prices were pretty reasonable too, so that's a win in my book.
Mixed Feelings About YOINS: Beautiful Clothes but Disappointing Customer Service and Sizing Issue
I recently made a purchase from YOINS and I have mixed feelings about it. I ordered two sets of clothing and unfortunately, one of them was not what I expected in terms of material. However, the other set was absolutely beautiful! The only problem was that they sent me a large instead of the 5x that I had ordered. This was quite a big difference and I was disappointed.
When I contacted YOINS about the issue, they offered me a refund of $17 and told me to keep the items. I was not happy with this offer as I had spent over $70 on my purchase. I felt that they could have done more to rectify the situation.
Overall, I would say that my experience with YOINS was not great. While I did receive one beautiful set of clothing, the other set was not up to my expectations and the sizing issue was a big problem. The customer service was not as helpful as I would have liked and I was left feeling disappointed with my purchase. I would not recommend buying their products.
Concerns about YOINS: Quality and Ethical Practices
After reading through some of the reviews for YOINS, I have to say that I'm a bit concerned about the quality of their products. It seems like there are quite a few people who have had negative experiences with this site, and I can't help but wonder if the workers who make these clothes are being treated fairly.
If YOINS is really based in the area that they claim to be, then I can only imagine the conditions that the workers are forced to endure. It's possible that they're being abused or mistreated in some way, which is definitely not something that I want to support with my money.
Overall, I would say that it's probably best to avoid buying from YOINS if you can. There are plenty of other online retailers out there that offer high-quality products at reasonable prices, and you don't have to worry about supporting a company that may be engaging in unethical practices.
Of course, it's always possible that some of the negative reviews are simply the result of a few isolated incidents, and that most people have had positive experiences with YOINS. But based on what I've seen so far, I think it's better to err on the side of caution and look elsewhere for your fashion needs.
In the end, the choice is yours. But if you do decide to give YOINS a try, just be aware that there may be some risks involved. And if you do run into any problems, don't hesitate to speak up and let others know about your experience. After all, it's important to hold companies accountable for their actions and to make sure that workers are treated fairly and with respect.
Is Yoins Legit?
Yoins earns a trustworthiness rating of 17%
Not worth the risk. Protect yourself and your money by staying away from Yoins.
Exercise caution when using yoins.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
If you purchased a website from Yoins that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
We conducted a search on social media and found several negative reviews related to Yoins. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Yoins. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- The age of Yoins's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Yoins.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Yoins.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Review of YOINS: Improvements Needed for Customer Experience
I recently had an experience with YOINS and there were a few areas where I think they could improve. Firstly, when my order failed, I didn't receive any discount codes to use on my next purchase. It would have been nice to have some sort of compensation for the inconvenience.
Secondly, when I had to recreate my basket after the order failed, I had to add each item one at a time. It would have been much easier if there was an option to recreate the entire basket at once.
Lastly, there was an issue with my billing and the order didn't go through. I had to resubmit the order, but it triggered fraud protection. I approved the transaction, but YOINS didn't resubmit the order. It would have been better if they had better handling of billing issues and ensured that the order went through smoothly.
Overall, I think YOINS has some areas where they could improve their customer experience, but I still think they have some great products.
Disappointing Experience with YOINS: Long Wait Times and Poor Quality Items
I recently made a purchase on YOINS website and I must say, I am not impressed. I spent a whopping $200 on clothes and have only received one item so far. It's been almost two months since I placed my order and I am still waiting for the rest of my items to arrive. To make matters worse, the customer service team informed me that I won't be able to receive a refund until all the items have been delivered, which could take another month.
The one item I did receive was a huge disappointment. It was so see-through and poorly made that I could barely wear it. It looked nothing like the picture on the website and was so big that it made me look like I was wearing a tent. I was extremely disappointed with the quality of the item and felt like I had wasted my money.
Overall, my experience with YOINS has been extremely frustrating and disappointing. I would not recommend this website to anyone looking for quality clothing. The long wait times and poor quality of the items make it not worth the money.
Disappointing Payment Process and Delayed Delivery: My Experience with YOINS
So, I recently tried to buy some clothes from YOINS and it was a bit of a struggle. I had trouble making my payment and tried multiple methods, but it kept saying I didn't have enough money even though I knew I did. Eventually, I decided to use the pay in 4 feature with PayPal, but I ended up being charged more than the total price!
To make matters worse, now it's saying that I might not even receive my items until next month. I was really hoping to get them sooner, so this is pretty disappointing.
Overall, I'm not super impressed with my experience with YOINS. The website itself is fine and the clothes look nice, but the payment process was a real headache. I hope they can improve that in the future so that it's easier for customers to buy from them.
Disappointing Experience with YOINS: Website Glitches and Payment Issues
I gotta say, I've had some serious issues with YOINS. The website is just not working right, man. I can't even add stuff to my cart without having to refresh the page like a million times. It's a real hassle, you know? And then, when I finally do manage to place an order, they take my money and then tell me it's being reviewed and then decline it! Like, what the heck, YOINS? That's just not cool. Honestly, this whole thing has been a big pain in my butt. I don't know if I'll be shopping with them again anytime soon.
Disappointing Experience with YOINS: Delayed Order and Poor Customer Service
So, I gotta say, I'm pretty disappointed with my experience with YOINS. I ordered some stuff back in February, and I still haven't received it. I've been trying to get in touch with them to figure out what's going on, but it's been a real struggle. They keep giving me the runaround and making excuses, and it's been really frustrating.
I mean, I get that things can get delayed sometimes, but this has been going on for months now. And it's not like they're being upfront with me about what's happening. All I keep getting is a vague "we're looking into it" response, which doesn't really tell me anything.
I've tried to be patient, but at this point, I'm pretty fed up. I feel like I've been ripped off, to be honest. I've spent all this money and I don't have anything to show for it. And now, to top it all off, they're not even responding to my messages anymore.
Overall, I wouldn't recommend YOINS based on my experience. It's just been too much of a hassle, and I don't feel like they're being honest with me. If you're thinking about ordering from them, I'd say proceed with caution.
Disappointing Experience with YOINS: Lost Order and Poor Customer Service
So, I decided to give YOINS a try and ordered some clothes from their website. I spent a good chunk of money, around 300 euros, but unfortunately, I never received my items. I waited for about 45 days, but I couldn't track my parcel. It was like it didn't even exist. I was getting worried, so I decided to send them an email to ask about my order.
After a few days, they finally replied to me. They told me that my order was sent back to them because of an address issue. But I knew that my address was correct, so I think they were lying to me. I was really disappointed, and I just wanted my money back.
I asked for a refund, and they told me that they would reship my order. They gave me a tracking number, but it hasn't been updated for 5 days already. I'm starting to get worried again. I don't know what to do. I feel like I'm not going to get my money back or my order.
Overall, I'm really disappointed with YOINS. I thought they were a good company, but I was wrong. I wouldn't recommend them to anyone. If you're thinking about ordering from them, think twice. You might end up like me, waiting for something that will never come.
Disappointing Customer Service and Poor Quality Clothing from YOINS
I recently bought 3 dresses from YOINS and was pretty excited to see that they offer free returns within 30 days. However, my experience with their customer service has been quite frustrating. I've sent them a total of 12 emails so far, but they still haven't provided me with the return information that I need. Every time I reach out to them, they just tell me to be patient and that someone will help me soon. It's been almost 4 weeks now and I'm still waiting for a resolution.
Honestly, I'm really disappointed with the service I've received from YOINS. I'm starting to think that this site might be a scam. I would definitely advise against wasting your money here. The dress that I received was of such poor quality that it felt like it was made of cardboard. It's really not worth the hassle of dealing with their customer service.
Overall, I would say that my experience with YOINS has been pretty negative. I wouldn't recommend this site to anyone, especially if you're looking for good quality clothing and reliable customer service.
Order
I've asked I begged I pleaded for a tracking number for the stuff you took money out of my bank account for where's my package where is my order you know what I get from customer service let me begin to tell you not a thing customer service sucks I have cussed you all out I have screamed at y'all begging on my hands and knees for you to give me some kind of information of the products that I bought but y'all were glad to take out the money out of my bank account the day of the order being placed therefore where's my order I can report better Business bureau whoever cuz I'm thinking this company's like Enron it's a scam it's worse than Amway it is a scam rip off con artists snake oil salesman I mean scum of the earth where's my order I'm pissed almost 3 months now for real I can get stuff from wish faster.
Desired outcome: I want the products I ordered and or a refund and I promise you I will never order from this company ever again they are a scam they're scum scams need to be put out of business
Clothing
I ordered from Yoins. Clothes are poor quality. I just need to return items I ordered from Yoins. Nowhere can I find their " application for returns.
It's really frustrating. Just want to return these items. They make it impossible I believe on purpose so that no one will go through the hassle of returning their cheap, ugly, poor quality clothes.
I went online. It said you need to fill out the application but they're picture of where to find the application is not helpful. It seems on there site there is no application to get to an " application".
Desired outcome: Refund. Application to be emailed to me.
Service
I made an order march 29th. I received an email saying it was delivered to me and arrived but I never received any package. I messaged them about it but never received any response. This is extremely bad service and unprofessional, they sure took the money quickly though. They took the money the same day and claimed it was delivered, I know it wasnt because i live in an apartment and the packages get put in the office to avoid tenants merchandise getting stolen.
Desired outcome: Refund
Yoinks clothing
I ordered and paid for a top several months ago. When it arrived it felt like hard paper. I complained to them but they told me I would have to send it back to them and pay for the postage, which I did. Two months later I have still not received any contact or refund despite emailing them several times. I wish I had read the reviews about this company before I ordered but unfortunately I didn't. I will never buy from them again but am still entitled to my gerund. Surely there is a platform that can take my case up with them as this totally wrong and they should not be allowed to continue trading.
King regards
Angie Fry
[protected]@live.co.uk
Returned items / refund
I ordered tops on 6th of july sent 3 back on 21st july which I paid postage for I'm still waiting on refund after sending numerous emails I'm still waiting on a reply to say its been processed, I've sent proof of receipt that sent back and still nothing. This is ridiculous the amount of time I've had to wait considering we are nearly in September now.
Kindly refund me for the items I sent back. This is not a good look for your company. I certainly wont be shopping with you again!
Order tracking
I placed an order but I entered the wrong address. With all the available technology the company notified me that I would have to wait for the package to reach the us, then return to them before it can be sendt to the right address. I asked how long that would be and no response was given. I tried to track the order but the tracking number doesn't exist.
Clothes are running way too big, huge sizes,
I am trying to peacefully get in touch with this company thru many ways, chats, email, messenger, they are giving me the 'run around' explaining how to return for a full refund, none those actually work and brings me back to their website, not resolving the problem of my request for a refund,
I need an address to return all items have been untouched, they are huge.. Their measuring system is not accurate, as that is what I used to pre order my items... They are turning their heads, and robots keep answering me, I keep putting information they are requesting, but nothing happens, I never get the return address label, i'm getting nowhere... They are nice when I chat with them online, but i'm going around in circles... I want a refund, I don't want your clothing they are huge, where do I return them?
Why are you making it so difficult... Horrible horrible customer service... Scam... Will never refer this place to anyone... Help
I am trying to peacefully get in touch with this company through many ways, Chat, email, messenger, they are giving me the runaround explaining how to return items for a full refund, none of these actually work and brings me back to their website, not resolving the problem of my request for a full refund, I need an address to return all items that have been untouched, the items are huge they're measuring system is not accurate, as that is what I used to order my items. They are turning their heads and robots keep answering me, I keep putting information they are requesting But nothing happens, I never get the return address label, I'm getting nowhere. They seem nice when I chat with them online, but I'm going around in circles. I want a refund I don't want your clothing they are huge where do I return them? Why are you making it so difficult. Horrible customer service. Scam company I will not refer this place to anyone ever please help...
Please help I am requesting a full refund of $54.24 US...merchandise is horrible..The measuring On their websit is off the charts !
Tops sent back but no refund
I sent 2 tops back to you on the 20th of may 2019 you received them on the 22/5/19 by royal mail and I sent it by signed for by somebody named Jennifer but I have had a email saying they haven't found the package yet in your warehouse im waiting for a refund and also I have paid for pp which is £4 this has gone on for far to long now which has put me off using you again I hope you can sort this out before I have to take this further my order number is [protected] and the ref from the royal mail is NJ645510226GB.
Thanks Sharon Ivins 10/6/19
Not received any goods ordered but payment was taken out of bank the same day
I ordered two dresses on the 16 of may. The payment was taken out of my account the same day . I have not received any goods .I have spoken on the live chat and they said they can not help as I did not receive a order number or confirmation of delivery . Can you help me please .
The amount taken out of my account is £33.35 . The items ordered where sku854681 and sku852717 The delivery address should be 36 Wayman Street . Sunderland. England SR5 1ED.
The payment was paid by my debit card and is showing up as being withdrawn on the 16 /5/2019.my name is jackie.[protected]@gmail.com.
I would be happy to receive the items or a full refund .thank you .
I have one months more the ordered have not sent to me yet, can I get back my money?
Have not received order or any type of communication
I placed an order on 9/13/2018 for several items and have the charge on my credit card. Have not received my order or any type of communication. Please contact me at [protected] or Susan.[protected]@yahoo.com to let me know status of order. I can provide additional information about the order. If you are unable to ship my order, please provide a full refund of my monies.
The complaint has been investigated and resolved to the customer's satisfaction.
Overview of Yoins complaint handling
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Yoins Contacts
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Yoins phone numbers+852 21 364 966+852 21 364 966Click up if you have successfully reached Yoins by calling +852 21 364 966 phone number 80 80 users reported that they have successfully reached Yoins by calling +852 21 364 966 phone number Click down if you have unsuccessfully reached Yoins by calling +852 21 364 966 phone number 41 41 users reported that they have UNsuccessfully reached Yoins by calling +852 21 364 966 phone number
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Yoins emailscservice@yoins.com100%Confidence score: 100%Supporthewanwen@banggood.cn100%Confidence score: 100%Supportcervice@yoins.com77%Confidence score: 77%
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Yoins addressRm.19c, Lockhart Ctr., 301-307 Lockhart Rd., Wan Chai, Hong Kong
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Yoins social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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Recent comments about Yoins company
Not received any goods ordered but payment was taken out of bank the same day




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