Yoins Customer Care Service
YOINS.com
Rm.19c, Lockhart Ctr., 301-307 Lockhart Rd., Wan Chai
Hong Kong
Hong Kong
Customer Support Phone Numbers
| +852 21 364 966 | 79 41 |
Yoins Complaints & Reviews
Yoins — tops sent back but no refund
I sent 2 tops back to you on the 20th of may 2019 you received them on the 22/5/19 by royal mail and I sent it by signed...
· Jun 10, 2019
Yoins — not received any goods ordered but payment was taken out of bank the same day
I ordered two dresses on the 16 of may. The payment was taken out of my account the same day . I have not received any...
· May 21, 2019
Yoins — have not received order or any type of communication
I placed an order on 9/13/2018 for several items and have the charge on my credit card. Have not received my order or...
· Oct 01, 2018
Yoins — 2 piece lace set, top and skirt
Ordered several months ago, still have not recieved!! Received an email two months ago stating it was on its way. My new...
· Sep 08, 2018
Yoins — Order [protected]
Hello About three weeks ago, I tried to buy a discount blouse for being my first purchase but I could not do it I...
· Aug 03, 2018
Yoins — product quality, sizing, customer service
I ordered 5 items. Of the 5, 3 were extremely small, 1 was made with material so thin that it could not be worn in...
· Jul 13, 2018
Yoins — delivery
I ordered £63 worth of clothes on order number: [protected] on 7th June. However, I am still waiting for the order to...
· Jun 27, 2018
Yoins — I am complaining about paying for the order I didn't get
I've ordered few dresses on 14.3.2018. And paid 73 € still didn't get that order . Now I'm requesting the refund of the...
· May 22, 2018
Yoins — do not use yoins
Do not order from Yoins (upon investigation they are also part of Banggood which has equally awful reviews/forums). The...
· Apr 19, 2018
Yoins — my order
My order number: [protected] I have been told that my order has been rejected due to not recieving money, when speaking...
· Apr 18, 2018
Yoins — clothes order
I have ordered products over a week ago and spent a lot of money so was able to receive express delivery and I have not...
· Apr 17, 2018
Yoins — shipping?
I ordered 2 dresses 6 weeks ago and I still have not recieved my items. I tried calling ( 1000 times) I tried emailing...
· Apr 06, 2018
Yoins — waiting for order for over a month now...
I ordered a playsuit a month ago and every time I try to track it, it still remains under processing, on my profile it...
· Apr 03, 2018
Yoins — #[protected]
I ordered a skirt almost three weeks ago. My order has been cancelled due to not being in stock (after I ordered and...
· Mar 20, 2018
Yoins — yoins order # [protected]
I ordered 3 dresses from Yoins the beginning of March. I got an email saying my order was shipped on March 10th. I have...
· Mar 19, 2018
Yoins — purchases paid for but not received - online scam company
Its been over two months now and I have not received my purchases. I have sent several emails back and forth inquiring...
· Mar 09, 2018
Yoins — delivery/ services
Good day. I've sent numerous complaints during the last week, just to get an automated message as reply each time. I've...
· Mar 08, 2018
Yoins — order not received and no response!
I have placed an order for a dress-It has not arrived. I have chased this and not received a response. This is not...
· Mar 06, 2018
Yoins — received wrong size
I ordered a XS Yoins t-shirt and received a M size. It's too big for me. I'd like to know how to return it and if I can...
· Mar 04, 2018
Yoins — order not received
I ordered a shirt a month ago I still haven't recieved it. I was talking to a representative from Facebook messenger...
2 comments
· Mar 03, 2018
Yoins — yoins/ no refund
I ordered items over one month ago, I got an emails saying that half of it was out of stock. It was too late for any of...
· Feb 23, 2018
Yoins — refund
Still awaiting a refund after 2 months they are stating they have not received the item. They are quick to take your...
· Feb 22, 2018
Yoins — no item received
I purchased a dress months ago, I complained to toons countless times to be told my dress was on its way, , , , when I...
· Feb 02, 2018
Yoins — [protected]
I placed an order on January 20. My order was over $100 Which meant I could get the express shipping (5-8 bus day...
· Jan 29, 2018
Yoins — no customer service
I ordered 2 dresses 12 days ago and haven't even been shipped yet. There's no email, message form or phone in their...
· Jan 24, 2018
Yoins — wrong item shipped
Yoins Order Number: [protected]
One of my orders was wrong and it doesn't even fit me good. I ordered two bra v-neck lace...
· Jan 19, 2018
[Resolved] Yoins — order
I am very disappointed. I placed an order since December 29th and I received nothing since then. On January 12th I...
· Jan 19, 2018
[Resolved] Yoins — stay away
Stay AWAY from this company!! items received have a horrible fit, as if put together by a 5 year old. No way to return...
1 comments
· Jan 04, 2018
[Resolved] Yoins — https://www.yoins.com/navy-sexy-off-shoulder-irregular-hem-dress-p-1166991.html
I am very upset I ordered this dress at the beginning of December and received an email saying my order has been shipped...
[Resolved] Yoins — waiting any satisfaction and my order.
I ordered over three months ago was suppose to get expedited shipping and nothing as of yet. The tracking number they...
[Resolved] Yoins — items/delivery/sale
I was mid sold this product I was expecting to receive a size 4 or a size 6 not an x small. Also the items were all...
[Resolved] Yoins — this is the worst company I have ever dealt with
I wonder how this company is still operating treating customers that way? If you see that your customer service obviously sux...
[Resolved] Yoins — not been able to contact you direct
Hi, my name is Veronica Bolt,
I ordered 2 lots of items,
Order no [protected]
Order no [protected]
With in a couple of...
[Resolved] Yoins — urgent delivery of items
Hello Can you advise when i will receive my order ref [protected] placed on 25 nov 2017? Payment for these items wa...
[Resolved] Yoins — shipping
Hi, my order is still sitting in processing after 10 days. When will it be shipped? When can I expect to receive it? How...
[Resolved] Yoins — never received items
I wish I had read everyone else's complaints before buying because I keep seeing the same issue...they never ship your...
[Resolved] Yoins — lack of correspondence and lack of items
I order two items reference number [protected] I recieved an email stating the said items were getting ready to be sent at...
[Resolved] Yoins — not received my goods
I purchased £65.37 worth of clothes via my PayPal account October 10th and still haven't received the junkers. I emailed you...
[Resolved] Yoins — missing item from my order
I ordered 2 jumpers costing 43.19 Gb. Only one has arrived and the quality is not great. But my main concern is where i...
[Resolved] Yoins — clothes
I ordered and paid for 4 tops which looked lovely in the pictures and i dont consider the prices low do expected quality...