The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

AmeriCredit Customer Service


AmeriCredit Financial Services, Inc.

801 Cherry Street, Ste. 3500
Fort Worth
United States - 76102

Customer Support Phone Numbers

1800 644 2297(Customer Service) 1 0
+1 800 284 2271(USA & Canada) 1 0
+1 817 302 7000(Customer Service) 1 0
+1 817 302 7897(Customer Service) 1 0
Mon7:00 AM - 8:00 PM
Tue7:00 AM - 8:00 PM
Wed7:00 AM - 8:00 PM
Thu7:00 AM - 8:00 PM
Fri7:00 AM - 7:00 PM
Sat7:00 AM - 4:00 PM

AmeriCredit Complaints & Reviews

American Credit Services / Payday loan payment scam

Sammy17 on Nov 27, 2013

I was contacted by this company in regards to a payday loan, & they also called my work saying that a uniformed officer was to delivered documents there for me to come to court! I made a mistake into paying them money on this matter without asking who they were supposed to be collecting...

American Credit / Harrassment

justpj on Nov 21, 2013

They are calling all my family members and screaming at them. They are threatening me with charging me with harassment. They are saying that I owe for a payday loan that I believe was paid already. When I called back to get information sent to me in writing they refused. they said they...

AmeriCredit / Ripoff

demib on Nov 30, 2011

Even though it was in 2006, I was only one month behind on my car note with AmeriCredit with hopes of catching up my car note in January. I was sitting at home when this guy knocked on my door and asked for me. He told me he was here to reposses my car and I said WHAT!!! I didnt argue with...

Americredit Financial Services / Unlawful fees after I paid off car loan

Rhonda Budzynski on Nov 13, 2011

I purchased a car from Lou Sobh Pontiac in Dec 2005, I paid this car off 2 weeks ago and now they are saying that I still owe them 4800.00 in "fees". They are also calling me 7 or 8 times a day. I had them send me an itemized statement of all of my payments and many, many times they...

AmeriCredit / americredit evil soulless creatures


Back in 2002 I obtained a very high interest auto loan from them. My monthly payments were about $650 which was about the same as my rent at that time. Money was very tight for me until this loan was paid off. About 6 year ago my wife suffered a 3rd trimester pregnancy loss and almost...

AmeriCredit / Illegal collection and harassment practices

Ameruge on Sep 13, 2011

I have received excessive harassing phone calls at all times of day and night from AmeriCredit. At one point, I had more than 70 saved messages from them on my voicemail. They are relentless. They additionally call my work and just today called my siter-in-law (we made a payment only 10...

AmeriCredit / withholding informaiton


Americredit! What a joke! I have been a great customer for over 5 years, payments ON TIME...NOT ONCE LATE!!! I am trying to get a business loan and needed them to send me a payment history. I call and ask for the documents and they tell me that it takes 10-14 days before I received...

American Credit Services / Do not fall for this

Iritane on Jun 28, 2011

On Friday 5/22/09 'Andy Hunt' from American Credit Services called my place of employment. He told the secretary that the number I had supplied to him had been disconnected and asked her for my phone number. She obviously did not tell him and he asked her to have me return hi...

AmeriCredit / This company is a rip off and they do not honor their word

Suseres on Jun 21, 2011

My girlfriend in Las Vegas fell a couple months behind on car payments to Americredit. She contacted them to make some type of payment arrangement to keep car from being repossessed. They (Americredit office personnel) agreed to accept a payment from her by Wednesday of that week. On...

AmeriCredit / Trying to rip me off

Vlad902002 on May 18, 2011

I sent mays payment in early and an extra 7000 dollars for principle only i have been paying on this truck for 6 yrs never late i got down to 8872.11 so thats when i sent the 7000 extra so i could have only two payments left i called to make sure it was put to principle only and they said...

AmeriCredit / Loan payment tacks extra fees and does not work with me

JYoung051955 on May 16, 2011

I have two auto loans with Americredit. My first complaint is that I cannot trust them to credit a check by mail in a timely manner...therefore I do not know WHEN to mail them a check. If I mail the check 7 days before my due date it is like playing russian roulette, it may get there by...

AmeriCredit / wrongful repossesion and 16.99% apr

joycelim on Feb 26, 2011

I am from Compton, Ca. I purchased a Hyundai 2007, brand new car, on Feb. 21, 2007 from a dealership near I lived. The MSRP is for approximately 12500. I was not even given a rebate. The dealership gave me a brand new car which I didn't intend to trade in my Chevrolet Cavalier. The...

Americredit Auto Fin / Company is a Rip Off

Jack S on Feb 11, 2011

I got a loan with Americredit back in 2005 on a 2004 truck.The interest was at 17% very high at the time. I have made every payment on time, have never missed a month.I called them in Nov. of 2010 to see if they could help me by lowering the interest rate since I haven't missed any...

AmeriCredit / Pain in the butt/not reasonable

Oh my what did we get into!! We have a six year loan (paid on it for 3 years now) and still can't figure out why we did this to ourselves. My hubby is military (no I am not looking for special privileges) and has had nothing but harrassment from this company since day one. For the...

American Credit Services / Fraud/scam byAmerican Credit Services


As I read the others emails, I recognize all the same "lines and tactics" except for the fact that when my son hung up on them and then called them back, they started calling the home phone threatening my son's life, my daughter-in-law with rape and death. Using extremely foul...

AmeriCredit / Harrassing phone calls & third party disclosure

I am currently two months behind on my car loan payments with Americredit. Having been unemployed for 24 months, with no income but unemployment benefits, I am having a tough time keeping up. I am now receiving six calls a day, six days a week, from Americredit on both my home and cell...

AmeriCredit Financial / they illegaly repoed my car

About a month ago, I was on my way out the door to go to work, I said bye to my wife and son and headed out the door only to find my car gone. Shocked I got ready to call the police when my wife said to call americredit to make sure that it was not taken and upon calling them my account...

Americredit Financial Services / Bad service

My Wife has a car financed through Americredit. She called to see about refinancing or deffering a payment as I have lost my job and unemployment benefits. She is barley making enough to pay our rent and other bills. All she/we want is to get a lower payment until I can get a new job. They...

AmeriCredit Financial / repo car missed 2 payments

was cosigner on loan for friend who missed 2 payments never sent letter or anything letting me know this was up for repo. finally recieved letter to sell property called to bring payments current and was told had to have the payoff amount????????I told them car was purchased in 2007 for 60...

AmeriCredit / Worst Auto Finance Company

This company is by far the worst auto financing business you can deal with. Sure, most of them are blood suckers, but this one takes the cake! They are known for taking folks money and applying a very, very small amount towards interest and hardly anything towards the principle...