Yelp — failure to review fake reviews - manipulation of responses to hide their liability.
I see that Yelp has moved my open letter to Yelp, and the FAKE "reviews" to the filtered page.
You seem to be doing an awful lot of juggling things around for a "filtering" algorithm that is supposed to work "automatically"
You first moved two of the FAKE "reviews" to the filtered page after my first letter to you, and one 5 star legitimate review, now you have moved all the FAKE "reviews" to the filtered page.
Is it that your moral and ethical turpitude causes you to think that by making the FAKE "reviews" more difficult to access you have fulfilled your responsibility to keep peoples reputations from being maligned? Or is it simply your bullheaded "we are never wrong" attitude?
Or are you simply too arrogant to admit that you are wrong?
Perhaps you would gain more respect as a reputable and reliable site for business reviews if you simply stood up and said: "We are sorry, we made a mistake, we apologize to you for the harm that may have been done to your businesses' reputation by our failure to act on irrefutable proof, and will seek to find ways to prevent this from happening in the future to you and other Yelp users".
Or, maybe take a lesson from the Japanese, and do the honorable thing. Seppuku. Oh but wait, that is for warriors, Samurai, Men of Honor. Well, just a thought, Never mind.
Is there some reason you would not want the public to see that Yelp still leaves up absolutely FAKE, libelous "reviews" even after you have been provided with irrefutable proof that these "reviews" are FAKE"?
You have been put on notice and provided with proof, and still you allow the libel to remain on my review page.
You are now legally culpable. You cannot say that you were not notified, and were not provided with proof.
I will ask you again. Yelp, please remove the libelous FAKE "reviews" from my page.
Precision Paint & Tile
433 West 43rd St
New York, NY 10036