The complaint has been investigated and
resolved to the customer's satisfactionResolved Yellow Cab Los Angeles — taxi driver and fare
resolved to the customer's satisfaction
This particular yellow cab driver was horrible!!! Harutyan Baghramyan #2121. We got picked up in Santa Monica from JP's bar at the end of the night. We told the cabbie the address and thought he would punch it in to the GPS. However, he just continued down Wilshire and instead of making a left where it would've been a shorter drive and distance on Lincoln ave he proceeded to go down to Ocean Blvd. and wanted to make a right until we yelled, "where are you going? We live in the opposite direction!" He probably thought that we were too inebriated to notice. After finally heading in the right direction, another cabbie had to stop him and tell him to TURN HIS FREAKING HEADLIGHTS ON! Finally when we arrive at our destination, and after 3 miles of travel the bill was $14.25 at our destination. When i pulled out my money the meter jumped to $15.60 and i asked him about it, without a reply. I asked him again and he just gave me $4 change. So, I'm not one to hoot and holler about it and just sat there taking down all the information on his ID card on the front dash and got out of the car. I guess he finally figured out what I had just done and yelled out the window if i wanted the rest of my change back.
To make things worse i called Yellow Cab LA to file a complaint, but just got the runaround. After finally reaching a supervisor, he didn't really want anything to do with a complaint and just gave a me a number to call and leave a voicemail. Yellow Cab customers really don't mean much to the company in my opinion. If there is just a mailbox to leave voicemails in and they are unable to do it in person, they really must be receiving lots and lots of complaints. Maybe Yellow Cab LA should look into seeing what they can do to reduce the complaints and get real customer service.
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