Yard Works — Yardworks electric lawn mower #[protected]
My lawn mower is only 4 years old. I have a small yard and am a senior so the mower isn't over used. The starter switch broke so I can't turn the mower on. My son opened up the switch assembly box to find that a "plastic" part had broken. I took it to a repair shop who told me it would cost more to replace the switch assembly than the mower was worth. I called the toll-free helpline and was told they only had 10 of those parts left. The part cost $15.00 plus another $15.00 for delivery. Then I would have to pay a flat fee labour cost of $60.00 + tax at a repair depot. I bought this lawn mower on sale for $100.00 so spending another $100.00 to replace the switch assembly, with the same plastic parts (which will break again) is not an option. I feel it was on sale because it was defective so Yardworks wanted to get rid of them. When I checked online for the part, all sites said that all parts were n/a. I will have to purchase another mower, but I guarantee I will never purchase a Yardworks product again. There is no place in my area that even repairs Yardworks . The toll free line gave me the name of a place that does repair them and when I called, I was told that they do not. So it seems that even Yardworks doesn't know who repairs their products. So I guess the phrase "buyer beware" applies here. Next time I will check out the reviews before making a purchase.